Coptrz Ltd Reviews

Name: Coptrz Ltd
Address: Phoenix House, 3 South Parade, Leeds, United Kingdom
Rating: 4.92

4.9 Rating 582 Reviews

98 %

of reviewers recommend Coptrz Ltd

Company Reviews

Metrics

Info

4.9

Based on 582 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

03301117177

Email:

services@coptrz.com

Location:

Phoenix House, 3 South Parade,
Leeds
United Kingdom
LS1 5QX

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The customer service and support that I received from Jamie while submitting my ELCAS course was brilliant, always stayed in contact and was quick to respond if needed.”

Helpful Report

Hi Luke, thank you for your feedback! We will be sure to let Jamie know you were pleased with the support provided. All the best, the Coptrz team

“Have been dealing with Jamie @ Coptrz for several months. He has been very supportive with helping me understand the various drone product lines and linking those to our needs. Fast response to all queries and first class service in general.”

Helpful Report

Hi Dr Tony! Thank you for your feedback. We are very pleased to hear that you feel well looked after by Jamie. We will be sure to pass on your feedback! All the best, the Coptrz team

“I recently had GVC Training Couse with Coptrz at their head office Phoenix House, 3 South Parade Leeds LS1 5QX and found the offices pleasant and the staff very helpful. The customer services were really helpful, which made it all so easy prior to arriving at the venue for the Training Course. The cost of the course reflected the amount of information given and delivered to all that attended the course, leaving the course knowing that they had given you everything to have the confidence to Fly safely. I would absolutely recommend COPTRZ to anyone either starting out within this area or refreshing their knowledge Good Luck…”

Helpful Report

(Training) -

Hi Michelle, thank you taking the time to provide such valuable feedback! We are pleased to hear that you felt well prepared for the course and left feeling ready to fly safely. Is there anything we could do to make the experience even better? All the best, the Coptrz team

“Great friendly service, very knowledgeable about the market sector.”

Helpful Report

Hi Gary, Thank you for your feedback! We are pleased to hear that you are happy with the level of service our team provided. All the best, the Coptrz team

“Top quality customer support from the team. Couldn’t recommend them enough. I used coptrz to do my A2 CofC - I couldn’t fault the process and support. Also for work I engaged with George for information on the Elios 3. George came out to us and demonstrated the Elios 3 capabilities perfectly, so much so we have ordered one. Brilliant team, thank you very much.”

Helpful Report

Thank you so much for your review. Great to hear you got the swift support and service you needed. We will pass on your thanks to George and the Training team. All the best, the Coptrz team

“Excellent service”

Helpful Report

Thank you for the amazing feedback!

“Did my GVC conversation with the team at Coptrz. Having issues with accessing the normal process for remotely invigilated exams (proctoru ) due to work equipment. Coptrz we’re very understanding and suggested I sit it on zoom with one of their team invigilating. Very easy. And a pleasure to work with”

Helpful Report

(Training) -

Thank you for your review. Great to hear you got the support you needed, we will pass on your thanks to the Training team. All the best, the Coptrz team

“An excellent training system that leads you through from beginning to end. Finding the course documentation can be tricky at first, but once you are used to the Coptz system it works well.”

Helpful Report

(Training) -

Thank you for your review. Great to hear that the material lived up to expectations! Coptrz Team

“Superb and super quick customer service from Max Simpson & James Pick. I urgently needed new props for my DJI M300 for a high profile project. I needed them shipped the same day and within an hour of emailing James (email replied to in minutes), Max had arranged to have the new props put into a couriers hands. Superb service and much appreciated.”

Helpful Report

Thank you so much for your 5 star rating of Coptrz Ltd, Dean! We are truly grateful for your loyalty as a customer. We are so glad that Max Simpson & James Pick were able to provide you with superb and super quick customer service to help you get new props for your DJI M300 for your high profile project in record time. We are glad that this was much appreciated. We appreciate your continued loyalty and look forward to furthering our relationship.

“The after sales service from Coptrz continues to be appalling. In the last 3 years we have made multiple purchases and have yet to have one go through without any issues. The only reason I remain a customer is because of James Pick.”

Helpful Report

“Good and quick support on the servicing of the drone”

Helpful Report

Thank you so much for your review. Great to hear you got the swift support and service you needed. We will pass on your thanks to Ryan and the Training and Technical team. All the best, the Coptrz team

“> Good pre-course online learning materials > Good templated Ops Manual and other resources. > Good communication and support in completing Ops Manual > Well run course and good training environment”

Helpful Report

(Training) -

Thank you for your review. Great to hear that the material lived up to expectations! Coptrz Team

“Great communication and guidance from Coptrz training team in getting our business operation authorisation over the line. Very informative in person GVC course which provided the skills our business required to operate drones and ultimately increase surveying efficiencies.”

Helpful Report

(Training) -

Thank you for your review. Great to hear you got the support you needed, we will pass on your thanks to the Training team. All the best, the Coptrz team

“Good communication and good support.”

Helpful Report

(Customer Service) -

“I was initially sceptical about doing an online course with COPTRZ due to my learning methods and abilities. How wrong was I to be worried, I was enrolled on the course and the next day I logged on and looked at the content, going through it was made easy with its online instructions. The course itself came in 2 formats a video presentation followed by a written one repeating the video content which gave you the ability to learn the way that best suits yourself. There were a few anomalies but these were quickly sorted with either an email or phone call to the training team who were allways very polite and helpful. They gave access to their facebook page where you could chat and ask questions with other COPTRZ trainees and persons who had previously done courses. There is lots of learning content on their youtube chanel, again giving some great advice. Lastly, you are always kept up to date with any changes that would affect your drone flying with regard to any legal conditions. I have not yet finished my course but if it continues like this then fantastic.”

Helpful Report

(Training) -

Thank you for your review. Great to hear you got the support you needed, we will pass on your thanks to the Training team. Please let us know what we needed to do to get to 5 stars. All the best, the Coptrz team

“I bought my drone and did the course with COPTRZ. It was a good move having everything together. Following my course I took extra tuition from Bradley McLeary and it very much paid off. Thanks to Brad’s help and direction I am confident to move forward.”

Helpful Report

(Training) -

Thank you for your review. Great to hear you got the support you needed, we will pass on your thanks to Brad. All the best, the Coptrz team

“I really like dealing with these guys. They are accessible and proactive with knowledge and support which means we don't have to worry about quite so many things. Its all in one place.”

Helpful Report

(Training) -

Thank you for your review. Great to hear you got the support you needed, we will pass on your thanks to the Training team . Please let us know what we needed to do to get to 5 stars. All the best, the Coptrz team

“Coptrz has always been very helpful”

Helpful Report

(Customer Service) -

Thank you for your amazing feedback!

“I have had a great experience using Coptrz, I needed to get through my GVC and all the staff have been so helpful, from the face to face course to advice on completing my Operations Manual. Can't speak highly enough of them.”

Helpful Report

(Training) -

Thank you for your review. Great to hear you got the support you needed, we will pass on your thanks to the Training team. All the best, the Coptrz team

“Everything we have asked for has been provided thank you”

Helpful Report

(Customer Service) -

Thank you for the amazing feedback!

Coptrz Ltd is rated 4.9 based on 582 reviews