“I bought your most hightly rated vibrator about a month ago. It worked once and then I was never
Able to get it charged again. I wrote to you but I never got an offer for a replacement.
Please contact me by phone, I'm very disappointed.
252 289 7181, Danny”
“The customer service experience has been extremely disappointing, particularly given the amount of time and effort required to address a straightforward product issue. After an unreasonable number of emails and repeated attempts to resolve the matter, I still have not been offered an acceptable solution.”
“This product is an absolute piece of garbage. This product wouldn’t get me off if I was in prison for 20 years and didn’t touch myself. It doesn’t do any of the things that it’s advertised.”
“I have ordered two times from costars and both times were not pleasant experiences. At the time of both orders I was told fast reliable shipping, this is far from accurate. Shipping took roughly 10 days to travel from Illinois to Michigan, the packages didn’t leave for 3-4 days after the time I ordered. I was unable to get accurate tracking info and your customer service was essentially unreliable, unhelpful and ineffective. I will never order from your company again”