“I placed an order in November for a large transit test for one of my grandsons. I previously ordered in June I lost treasure chest for my granddaughter which came to me perfect the way I requested. When I ordered my grandsons in November I specified and requested that it would be done the same way as my granddaughters but unfortunately when I received it on yesterday it wasn’t as I requested. They did the letters very small whereas I requested large letters. This is supposed to be a Christmas gift for my grandson, an heirloom for him. I have four other grandchildren that I want to get the treasure box to also as an heirloom to them for me. I reached out to the company this morning before I went to work and I have not received a reply from anyone as of this moment. I am hoping that they will do the right thing and we do the box as I requested so I can have it in time for Christmas. Why would I order a huge box and have small print put on it. Again I am hoping they will reach out to me so we can fix the issue and I can in turn give them five stars and order the other for treasure chest box for my other grandchildren.”
“This firm is nothing short of dishonest. We placed an order in November which was supposedly lost in transit but would immediately be reproduced and sent out. These were Christmas gifts for teams at work. After weeks there was absolutely nothing and no communication. We reached out multiple times in the first week of January and finally a call saying they would make them, then again nothing...Absolutely nothing. It has been over two months, they took the money and have produced nothing nor communicated anything in good faith despite the numerous emails and phone calls. STAY AWAY FROM THIS STORE at all costs. They are not honest”
“I can not tell you how positive the finish is on these YETI cups. We have ordered others and the coating as well as the personalized monogram and design are the BEST. These do not peel off or look bad after a bit. Beautiful mugs and loved by people receiving them as gifts.”
