“If I could give this place a 0, I would. Let me begin by stating this letter was very difficult to write. I have never been on vacation and had to deal with such ridiculous accusations, and shenanigans, as I did from your employee ---- McKenzie. She is a housekeeper at your Couples Tower Isle resort in Jamaica. She targeted me, my wife, and two other couples in our group. My wife and I celebrated our 16th wedding anniversary on November 24 and arrived at your facility on December 2, 2022. Our group was not there for 24 hours when your housekeeper approached and solicited me for sex. When I negated her advances, she went to the head of her unit and stated I tried to rape her. Security at your facility came to me and asked what took place. After speaking to security, I thought the matter was over. I notified them of what the housekeeper did, and they went back to her, stating she was not to proceed with repercussions for their guest. The next day, McKenzie came to work and was told by staff she could not be there as long as my wife and I were on the premises. She went directly to the local municipality and filed a false report. In turn, police came to the resort and arrested me in front of everyone. I was taken to jail, and my wife and friends that paid $4,000 per couple to be there, now had a ruined vacation. My wife had to hire an attorney in a place we never should have had to, and pay a worthless individual who was doing nothing more than trying to extort money from us. McKenzie stated all this could go away if we paid her $10,000 American money. That was not going to happen. We work very hard for our money and do not have that amount to squander on someone looking to extort money from vacationers coming to your facility. Due to the situation, my wife still had to pay my release (nowhere near what this degenerate asked for) so I was not sitting in jail with murderers. The way this was handled felt like the hotel, the attorney, and the police were all involved with the extortion. I also wonder how many other times this has taken place. When my wife asked hotel personnel, they stated they have never heard of this happening before. I for one do not believe for an instant that this is the case. She seemed very familiar with the actions she took against me. Why in the world would I have solicited her? When my wife asked for proof of the violation, and videos of the property and area of our room, we were told there were no cameras on our floor! Why? Why are there no cameras on the floor we were placed, but there are cameras all over the rest of this resort? Again, this looks suspect on the part of the resort. Never in my life would I have thought this is how our vacation would turn out. When my wife confronted the police about their procedures, they stated that she could be taken to jail along with me. This is unacceptable. The very thought of having to tell our group what happened, and for them to see me taken to jail is just beyond comprehension. I was placed in jail cells with murderers for a crime I did not and would not ever commit. Rid your facility of this individual. There is a need to make sure people know what to expect when coming to your resort. Unbeknownst to me, my wife had the wherewithal to video what took place at the time of the arrest.”
