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“Buyer Beware! Close Your Browser and Walk Away.
Sadly, this group models the saying, "If it sounds too good to be true, it probably is." While the promise for timely, cutting-edge content was written into their sales page, what they deliver is far from that promise.
From the second I pressed buy, it became clear that the NEXTMBA is not on the up and up with its game of smoke and mirrors.
The confirmation emails are poorly written and the content inside the library is not accessible unless you pay more. Nothing about this experience is professional, and the program does not deliver on what is promised. It is obvious the big names they are touting have no clue their monikers are being used in this ruse.
Their emails say they are in Clearwater, Florida. But everything else points to Singapore and beyond.
When I realized the scam, I wrote a detailed review and requested my money back. While I can see that NextMBA's tech support and service desk has opened and read my emails numerous times, they have yet to remit the refund.
One of their support people wrote back using broken English to ask for my details about banking information, which they do not need to refund to my credit card. In response, I sent them the transaction number and a screenshot of the receipt and told them they only need to refund the credit card I used for the purchase.
While I continue to send them nudges, the only forward momentum I've received is a response from NextMBA Community Manager Juana saying: "I have already asked the financial team to return your money this week. We ask if you could remove the bad review as it really affects us, and we never have a problem getting the money back! It was just a misunderstanding as we did not receive your emails."
And yet, they still have NOT made a refund to my credit card.
To follow the proper channels and document everything, I filed a dispute with the credit card company, as well as called back to share the shady request for my banking info. This situation has been unresolved since Sept. 30, 2023, and the credit card company is still waiting for a response.
I've built my business on being ethical and authentic, so I'm disappointed that I was duped by what appears to be a sham.
I do not recommend this group to anyone. Close the browser and walk away.
NOTE to NEXTMBA: If you finally do what is right and refund my money - I will gladly delete my reviews.”
“My first time using Course Cloud and would recommend to anyone wishing to study. Big thank you to James Scott for excellent customer service, I look forward to my next course.
Thank you”
