“NEVER EVER GIVE THIS COMPANY ANY MONEY AT ALL! You will regret it. Very shady business practices. Was once owned by NBC, but now just a scam marketing company out of Colorado.
Bought on a whim with an ad offering a $2 membership. Thought I would try it out. I was sent an email saying annual membership was $89 and they deducted the rest. I never received an email saying those rates were ever raised.
I didn't use it. I forgot about it. That seems to be what they want you to do. I was also getting from 1 to 4 marketing emails EVERY DAY from them offering other deals, discounts, buy other things, etc. I just ignored all the email noise.
THEY COUNTED ON IT!
They just charged me $181 and will not give a refund. I would have never known either as they don't send a receipt. They did a year ago, but NOW it seems they have scamming people on their minds. They just leave a copy of the payment on their website if you go to look for it in the account section.
When I called, they offered me $200 in classes that should have been included in the cost of membership anyway. I turned them down on that offer. I think they will use that against anyone who tries to enter a class action lawsuit against them. I also NEVER used the site in the first place!
It seems THIS YEAR 2023 they changed their business practices and sent an email on July 19 to to tell everyone that they no longer give refunds. They sent that notice on a day when they sent out 3 marketing emails on the 18th and 3 on the 20th to obscure the email we needed to review that said they will no longer be issuing refunds.
They told me they sent another email explaining the new practice, but I never got that one. It was supposedly sent on the 7th (oddly the one day I got no emails from them at all).
The actual "renewal email they send out is very sus. The WHOLE FIRST PART OF THE EMAIL does NOT talk about anything but more marketing jargon in a very shady bold/not bold ALL-CAPS font usage. You have to read all the way through all the marketing to get into the "renewal" part of the email.”
“I signed up for craftsy a year ago for a discounted rate, I’m almost 100% sure I went and canceled it shortly after I had signed up for it because I didn’t want to pay the expensive renewal fee. They charged my account yesterday and when I noticed it, I immediately sent them an email stating I had canceled it, didn’t want it and couldn’t afford it and asked them to cancel it and reimburse me but they did not reimburse me. My income and life situation has changed since a year ago and now I’m out $97 that was meant to go towards my bills! They didn’t seem to care about that. Craftsy will never ever get my business again and I’ll be sure to tell everyone I know to stay away.”
