Creation Flooring Reviews

Name: Creation Flooring
Rating: 4.78

4.8 Rating 100 Reviews

95 %

of reviewers recommend Creation Flooring

Company Reviews

Questions

Metrics

4.8

Based on 100 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email

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Phone:

0800 0838 071

Location:

Solent Industrial Estate, Hedge End, Southampton
SO30 2FY

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Creation Flooring 5 star review on 3rd October 2019

Creation Flooring 5 star review on 27th June 2017

Concept Building

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We are very pleased with our new floor. The Creation Flooring team delivered an excellent product within a very tight timescale, communicated regularly and were very polite & courteous to our staff and customers.”

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Posted 3 years ago

“Would definitely recommend. Clean, tidy workmen. Felt we were looked after. Minor snag was rectified quickly and professionally.”

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Posted 3 years ago

“Second time we’ve used creation. Excellent and professional service!”

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Posted 4 years ago

“Excellent service from start to finish. Delighted with the finish, it’s totally transformed our warehouse.”

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Posted 4 years ago

“Excellent quality and offered a great solution to our flooring problem. Its changed our warehouse completely. Polite guys who left site very clean.”

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Posted 4 years ago

“Superb quality. Excellent communication start to finish. Very mindful COVID procedures.”

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Posted 4 years ago

“Comms and dealing with the teams is good. We had issues with adhesion and are still having issues. The last work was completed in Feb/ March 2020 and within 4-5 week parts have flaked off again. Different teams have followed different application, some degreasing and some not. The two crossing points which have flaked still require remedial work to ensure that adhesion is satisfactory. The rest looks good but these points are not.”

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Posted 5 years ago

Hi James, We are sorry that a failure has occurred in your floor. Following site inspection by the manufacturer, the repair was carried out in line with their specification. Whilst we appreciate this has also failed, unfortunately the refurbishment of old floors can lead to this kind of unexpected occurrence which we would always look to repair and/or make good under our comprehensive warranties. I’m pleased you agree we have remained in communication and transparent about this, and want to reassure you we will continue to look after your floor in this manner for the future.

Posted 5 years ago

“We had an 11,000sqft warehouse floor installed by Creation Flooring some 5 years ago. We have since had constant lifting and cracking issues with the floor. Creation have been responsible enough to rectify the issues in time however, it has taken a fair amount of 'browbeating' with the sales rep Philip (who has not been the most helpful in the after sales process) and multiple attempts to re-lay the main area. I believe we have now achieved the intended result but overall it has not been a good experience.”

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Posted 5 years ago

It's really disappointing you left us this review. Should we encounter problems, we endeavor to fix them, even if its out of our control and product related. We have made 6 visits, countless repairs and even replaced an entire section of your floor, all at our own cost. We have spent more fixing your floor than the initial contract value - all offered as good will to you.

Posted 5 years ago

“We have site flooring coated with resin epoxy with have this professional cleaned annually and looks as good as new - The service from Creations is ist class”

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Posted 5 years ago

“Excellent customer service and products. Highly recommended. RHI Magnesita”

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Posted 5 years ago

“B&K Systems have been working closely with Creation flooring for some time now and we have nothing but praise for them. From the initial enquiry right the way through to the site teams. Any logistical or specification issues are ironed out right at the beginning of the process in a quick and timely manner to give the best solution possible. The quality of work on site is impeccable and the lads working for them are a credit to Creation.”

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Posted 5 years ago

“Creation Flooring are Very professional and know their subject matter. Excellent and practical to work with, Creation completed works to repair floors in busy and operational warehouses, with minimal disturbance and flexibility to work out of hours.”

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Posted 5 years ago

“Excellent services and quality of the work is to a high standard. Work was completed timely and site was left clean and tidy. Highly recommend.”

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Posted 5 years ago

“Creation Flooring have currently working on and have completed a number HTC Bronzing and screed repair projects for us. They have always carried them out to the the highest of standards. I would have no hesitation in recommending them.”

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Posted 5 years ago

“A quality job on our production floor and the staircase to our processing room. The whole project completed on time by two competent tradesmen. Purity Soft Drinks”

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Posted 5 years ago

“Working with the Creation team, on high profile medium sized project with fast turn around was made incredibly easy, with the work ethic and great attitude from all the team. Very professional and reliable.”

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Posted 5 years ago

“Excellent service, quality of the work is to a high specification. Work was completed timely by experienced professional people who were able to adapt to design changes.”

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Posted 5 years ago

“excellent proficient service -delighted with the final result”

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Posted 5 years ago

“the ops on site where responsible for the works and took pride in the condition they left the floors”

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Posted 5 years ago

“Adient Seating UK Ltd - Very Customer focused and team completed a great job. I would recommend Creation Flooring every time.”

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Posted 6 years ago

Creation Flooring is rated 4.8 based on 100 reviews