Crofton & Hall Ltd Reviews

Name: Crofton & Hall Ltd
Address: 34 Main Street Kirkby Lonsdale Cumbria, Kirkby Lonsdale
Rating: 4.64

4.6 Rating 180 Reviews

91 %

of reviewers recommend Crofton & Hall Ltd

4.6

Based on 180 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Email:

customerservice@croftonandhall.com

Location:

34 Main Street Kirkby Lonsdale Cumbria
Kirkby Lonsdale
LA62AJ

Write Your review

Tell us how Crofton & Hall Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Although I ordered the boots in stock on 26 September and payment completed, there has been no reply from this company. Also I could not get anyone to answer messages/ emails.”

Helpful Report

Posted 5 years ago

“I recently bought a gift from this company. It was for my husband. It arrived already gift wrapped, the product was perfect and I would certainly shop here again.”

Helpful Report

Posted 5 years ago

“Brill service and great products. Took 2 days from ordering to arrive. Love this company”

Helpful Report

Posted 4 years ago

“Still no refund or communication from this company 3 weeks later. Unbelievable Poor Service. Find it hard to believe reviews claiming same day refund and excellent customer service.”

Helpful Report

Posted 5 years ago

Dear Sir/Madam, We are so sorry to hear about your experience with us. Please can you contact us and we can ensure we resolve the matter. Best wishes, Amy C&H Team

Posted 5 years ago

“Super, super service!”

Helpful Report

Posted 5 years ago

“I rang Crofton & Hall and had an informative chat with a customer service girl. She helped me with my query and I ordered the items I wanted. It was with me within 2 days. Great service all round.”

Helpful Report

Posted 5 years ago

“I bought a pair of shoes from Crofton and hall. Very good brand and very good delivery, I would recommend to everyone.”

Helpful Report

Posted 5 years ago

“I placed my order on the 1st and received it by the 3rd. Really pleased with the product and how quickly I received my item.”

Helpful Report

Posted 5 years ago

“Wonderful customer service. Helpful from start to finish.”

Helpful Report

Posted 5 years ago

“Simple, easy to use website. The products were with me within 2 days. One very happy customer.”

Helpful Report

Posted 5 years ago

“I was very pleased to find a place where British production was championed. It was great to find Crofton was providing this service. I have spoken with the team and found them to be very helpful and attentive. Keep up the great work!”

Helpful Report

Posted 5 years ago

“Wonderful service from our phone call to the delivery of the parcel. It was great to receive it gift wrapped free of charge. Lovely product too!”

Helpful Report

Posted 6 years ago

“DHL just delivered this coat to me through the snow here. This camel coat is the third Crombie coat I bought from CroftonHall, and the fifth Crombie coat in my wardrobe. I bought my first two coats from Crombie direct, and decide to switch to CroftonHall on my third one. Main reason is because they offer free shipping. Now about this camel coat: This is a slim cut coat. I wear UK/US 38 to 40 suits depending on brands and I bought size 40 in this Crombie coat. And the fit is somewhere between a suit jacket and an overcoat. You would need to size up if you want to wear a heavy suit under it all the time. And about the fabric: This is a medium ish weight fabric. Feels just like some of my other Italian cashmere coats but a bit denser in the weaves. This camel coat actually feels more Italian than English. Overall this purchase made me feel pretty damn good. Haha...”

Helpful Report

Posted 4 years ago

“Really efficient, polite staff, excellent service”

Helpful Report

Posted 5 years ago

“Great service from a fantastic company. I ordered my coat and it arrived quicker than I expected. I am a first time customer but will definitely be coming back. Thank you Crofton and Hall.”

Helpful Report

Posted 5 years ago

“Very impressed all around by crofton and hall. Easy to order, quickly dispatched and delivered by DPD within 2 days of my order.”

Helpful Report

Posted 5 years ago

“Very satisfied with the quick delivery and great customer service from Crofton and Hall”

Helpful Report

Posted 5 years ago

“Item dispatched very quickly and well packaged. Kept updated via email re the progress of my order and item reasonably priced. Excellent! This was my first purchase from Crofton and Hall and they were a pleasure to deal with. Thank you!!”

Helpful Report

Posted 5 years ago

“The service was excellent up to date emails on delivery. My item came the very next day. Packaged lovely”

Helpful Report

Posted 5 years ago

“Prompt free postage and beautifully packed, all round good experience.”

Helpful Report

Posted 5 years ago

Crofton & Hall Ltd is rated 4.6 based on 180 reviews