“I approached this surgery initially as I had done my research and found that the Dr here was very credible in his line of work. I also noticed a handful of celebrities had work done with this doctor and was convinced that this was the place to go. Unfortunately my custom appeared entirely unwelcome by a very abrupt reception. With the work I had seen I decided to by pass the very rude and patronising staff who held no consideration for my surgery or even my state of mind booking the extremely high priced surgeon. After paying one hundred pounds for a consoltation I was continually met with rude members of staff. I was almost in disbelief of how the lady there was talking down to me. I took some time out as I thought maybe they were very busy and that's why they felt the need to treat me like absolute dirt! I called again being as nice as possible and was able to see the doctor for another consultation without charge. As my hair was getting worse and I had my self set on crown clinic I travelled 4 hours to go again. This time I was greeted by the same woman who was a little nicer but spent the whole consoltation being extremely arrogant and talking about their links with Boris Johnson instead of caring for me and my problem. Overall I left the experience feeling like utter rubbish because thier staff are just very involved in themselves and show no care towards me as a customer or a patient. Avoid it if you want a genuine experience. Also they charge 4x more than other very credible competitors. I was quoted £12,000 for 2,500 grafts and a side of absolute rudeness to go with. Another big problem with them was related to a room. I asked if they provide a room as I would be travelling 4 hours on my own and I had nothing but grief and disrespectful smart answers over it and still I'm in shock. Even doing this review one of the questions relates to the mandatory same sex rooms that they should supply but I was told to go book something myself and its not their responsibility. in the final quote they added thousands of pounds on top for a cheap local room. Seriously rude shocking behaviour and definitely will ruin the good name of the doctor there”
