“I am very very disappointed with my BBQ. I bought it thinking it was/would be great, it's NOT. It is hot for sure, but very often only half the burners work. Meaning the back half is great & the front half is no flame on all burners. I clean out each hole with a paper clip (tedious) and it seems fine for awhile. I was sent new burners, same problem. I paid a co (the sent me too) to check it and they say it's fine. BS! I am very disappointed with this BBQ. I would like CV to take it back and fix it”
Hi Brian, this feedback is surprising to us and not in line with the standard operation of our grills. Could you please reach out to Joe, our Service and After Sales Manager, for troubleshooting? (service@crownverity.com)
