Crystal Travel Reviews

Name: Crystal Travel
Address: 10-11 Percy Street, Fitzrovia, London, London
Rating: 4.49

4.5 Rating 881 Reviews

90 %

of reviewers recommend Crystal Travel

4.5

Based on 881 reviews

Shipping & Delivery
On-time Delivery	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

About Crystal Travel:

World wide Travel website, Flights, Hotels, Holidays and Car Hire from any UK departures. We hold IATA and ATOL issued by Civil Aviation Authority.

Crystal Travel is one of the UK

Visit Website

Phone:

0207 612 0500

Email:

support@crystaltravel.co.uk

Location:

10-11 Percy Street,
Fitzrovia,
London
London
W1T 1DN

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Crystal Travel 5 star review on 21st June 2018

Najmul Hoda Khan

Crystal Travel 5 star review on 28th May 2018

ABDUL MAJID

Crystal Travel 5 star review on 5th April 2018

MUHAMMAD I NOOR NOOR

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I started my booking on-line but when I encountered difficulties, Sales Consultant Kathy immediately called my mobile and quickly helped me with my booking and found a competitive fare. She was professional and efficient.”

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Posted 8 years ago

“I am very happy thanks.”

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Posted 8 years ago

“Excellent service, rapid response. Aaron was very prompt and diligent. I couldn’t’ve had a better service”

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Posted 8 years ago

“Good value, excellent assistant, polite, kind and thorough (Aaron!)....”

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Posted 8 years ago

“Staff member Aaron was very helpful”

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Posted 8 years ago

“It was brilliant service. I am very pleased about excellent telephone manners. Many thanks. We will use you again. Joseph.”

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Posted 8 years ago

“best prices on the market can be found in crystal travel. Thanks guys ...”

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Posted 8 years ago

“Great experience. Aaron was very helpful n kind .highly recommended service and company”

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Posted 8 years ago

“Aaron helped me book my flight to Bangkok and find me the best price”

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Posted 8 years ago

“Thought the personal service from Kathy was excellent, she even stayed back to sort out a problem for me on Sunday evening.”

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Posted 8 years ago

“Aaron was very good, quality service provided on my 2 separate bookings!”

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Posted 8 years ago

“Kathy’s service was outstanding and very helpful”

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Posted 8 years ago

“Hi I was having a problem booking nothing would work for me my phone rang the lady on the other end asked could help me she said her name was Kathy and she take me though everything very help full and nice to deal with”

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Posted 8 years ago

“I had a problem with my booking and the staff were able to help me sort it all out!”

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Posted 8 years ago

“best sevice received.fast and accurate”

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Posted 8 years ago

“Mark is very helpful”

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Posted 8 years ago

“Really grateful for the great service Raymond gave us in our US plans. Answered my questions, sorted us out a discount and quickly responded when I had further questions. We feel well supported and what could have been a stressful experience has been very easy and at a very good price. Haven’t heard any of our wedding party getting better deal. Will definitely recommend and revisit. Thanks Raymond.”

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Posted 8 years ago

“i am happy to book with them .cheap and best price ,however i was shocked my money got deducted but the agent helped me to book the flight .”

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Posted 8 years ago

“Very good they find what you want I've booked 3 return flights with Crystal travel on two different occasions, and I have to say they are very good. They sent everything vie email very quick as both bookings were done within 4 days of departure. They helped with the visa and even though I was given the name and number of the adviser I didn't need to call as everything went smoothly. Highly recommended.”

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Posted 9 years ago

“Great company to book flights from. Even if you're looking for prices online, they will go out of their way to match that price. Great level of service even though i called three times in the same day with different requests! Very patient.”

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Posted 9 years ago

Crystal Travel is rated 4.5 based on 881 reviews