Crystal Travel Reviews

4.5 Rating 881 Reviews

90 %

of reviewers recommend Crystal Travel

4.5

Based on 881 reviews

Shipping & Delivery
On-time Delivery	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

About Crystal Travel:

World wide Travel website, Flights, Hotels, Holidays and Car Hire from any UK departures. We hold IATA and ATOL issued by Civil Aviation Authority.

Crystal Travel is one of the UK

Visit Website

Phone:

0207 612 0500

Email:

support@crystaltravel.co.uk

Location:

10-11 Percy Street,
Fitzrovia,
London
London
W1T 1DN

How do I contact Crystal Travel?

Helpful Report

(1 month ago)

You can contact Crystal Travel by Telephone, Email and Live Chat.

Helpful Report

(1 month ago)

50.00%

Industry Average

“ Crystal Travel has the absolute worst customer service. ”

- Anonymous

“  I asked him why I got charged more? If you didn’t agree on my price, why would you put it on sale then your customer booked it and you gave them a bunch of crapped reasons which don’t make sense?    They will still give me full refund but this is my first and last time using this service!! Really really bad. ”

- Vinh Lai

“ I used their US service. ”