Cuckoo Collections Reviews

Name: Cuckoo Collections
Rating: 4.89

4.9 Rating 240 Reviews

98 %

of reviewers recommend Cuckoo Collections

Company Reviews

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Metrics

4.9

Based on 240 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

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hello@cuckoocollections.co.uk

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Cuckoo Collections 5 star review on 17th April 2026

Anna-Blossom Tresidder

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you, for both the delivery updates, the outstanding delivery and most of all my clock! Superb!”

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Posted 5 years ago

“I am very happy with my cuckoo clock and I like it Thank you cuckoo team”

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Posted 5 years ago

“love my clock and the craft that went into it”

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Posted 5 years ago

“The clock is beautiful and brings a smile to my face every day😊❤️”

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Posted 5 years ago

“This wonderfully carved cuckoo clock has enhanced our lives.”

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Posted 5 years ago

“Can't recommend this company highly enough. Service was excellent, the clock is beautiful and makes us smile every time it 'cuckoos'. Thank you for brightening an otherwise dismal year.👍👍😀”

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Posted 5 years ago

“These are unusual and besutiful”

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Posted 5 years ago

“Would absolutely recommend. Their customer service was the best we have received in a very long time and I felt we were their absolute priority. They were quick to respond and offer solutions to any problems we had. We are extremely happy with our clock also. Thank you!”

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Posted 5 years ago

“We are very pleased with the quality and how well the clock is made. Easy to put together and see up. What a pleasure it is to listerning to. I would advise to follow the instructions for winding / resetting the clock.”

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Posted 5 years ago

“Great service and a great product. Our clock had a small malfunction and ut was replaced without any hassle. The process was very quick considering the distance and inspection required”

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Posted 5 years ago

“It was a 50th wedding anniversary present to my husband who had always wanted one. He was so delighted with it, it has pride of place in his study. The workmanship is excellent and the customer care was very good.”

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Posted 5 years ago

“Very pleased.”

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Posted 5 years ago

“Great clock very unusual. Everyone who has seen it loves it. Very nice.”

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Posted 5 years ago

“The company were swift to deal with any queries I had and answered them well. Even in the current situation the item was prompt on arrival and was reasonably swift considering the product was made to order and had to come direct from the Black Forest. The picture online only give you an idea into the detail of the carving and paintwork, once you inbox it (don’t forget to keep the box safe!) and remove the transportation security devices it truly becomes a centrepiece of the home and so many people who have either heard it cuckoo through a phone call or more recently been over to visit have had nothing but praise for it. This could be the start of an dangerous collection!!!”

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Posted 6 years ago

Thank you, Christopher!!! And it's great to hear that you got such a kick out of unboxing your clock - we know/love that feeling too! All the best to you and your family! :)

Posted 6 years ago

Thank you, Christopher!!! And it's great to hear that you got such a kick out of unboxing your clock - we know/love that feeling too! All the best to you and your family! :)

Posted 6 years ago

“We bought the clock for our sons birthday. We cannot praise the company enough from ordering to delivery they were excellent. The clock is beautiful and very well made .”

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Posted 6 years ago

We hope your son loves his new clock! Thank you, Lynne!

Posted 6 years ago

“We love our cuckoo clock. It arrived promptly for my husband's birthday! He is thrilled with it! It was easy to assemble and keeps accurate time and it makes us smile every time it cuckoos!!”

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Posted 6 years ago

Thank you! We love to hear that!! :D

Posted 6 years ago

“Excellent customer service, great quality.”

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Posted 6 years ago

Thank you, Angie! We try our best! We're glad you love your new clock.

Posted 6 years ago

“We purchased 2 clocks. Of course, C19 had a big impact on delivery, but we were kept well informed throughout. The actual clocks are well made and very happy with them in situ. The instructions to adjust time/cuckoo are a bit tricky. Feedback to manufacturer should be to reduce the huge quantity of polystyrene mini cubes that come as internal packing in the cardboard box. There must be better/more sustainable packaging options. Excuse sideways photos!”

Cuckoo Collections 5 star review on 11th June 2020

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Posted 6 years ago

Hello Ed, thank you so much for your patience and understanding throughout this process, especially with the delays due to the coronavirus lockdowns. Because of customers like you, who were patient with their orders, the clockmakers in Italy were able to return to their workshops with enough orders to carry them through this period and allow them to do what they love. Wishing you and your loved ones all the best during these strange times.

Posted 6 years ago

“An excellent clock which keeps accurate time and cuckoos beautifully on the hour with delightful musical selections.”

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Posted 6 years ago

Great to hear! Thank you for the feedback :-)

Posted 6 years ago

“I cannot praise the staff at Cuckoo Collections enough, wonderful timepiece, first class service, especially as it was through a difficult time with the Covid 19 pandemic, they still delivered ahead of schedule for my wife’s birthday, absolutely excellent.”

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Posted 6 years ago

You are very welcome, Stuart! Glad you liked the service, and that your wife could enjoy her birthday gift. Wishing you all the best through these strange times.

Posted 6 years ago

Cuckoo Collections is rated 4.9 based on 240 reviews