Cuckoo Collections Reviews

Name: Cuckoo Collections
Rating: 4.89

4.9 Rating 240 Reviews

98 %

of reviewers recommend Cuckoo Collections

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Metrics

4.9

Based on 240 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

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hello@cuckoocollections.co.uk

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Cuckoo Collections 5 star review on 17th April 2026

Anna-Blossom Tresidder

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am pleased with my new cuckoo clock - but the sound of the cuckoo is much softer than the previous smaller daily wind up one that I had for many years. I have had to site clock closer to our living room in order to hear it. No need to turn off the cuckoo call at night”

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Posted 1 month ago

“Very nice clock”

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Posted 3 years ago

Thank you!

Posted 3 years ago

“Very pleased with cuckoo clock - my only comment would be that’s it’s a shame the weights are plastic rather than wood.”

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Posted 5 years ago

We're happy to hear you are pleased with your cuckoo clock. In regards to the weights - all of our battery-powered cuckoo clocks have plastic weights which are painted to look real, while the traditional mechanical clocks have the real cast-iron weights. Some of our product descriptions incorrectly stated that battery-powered clocks had cast-iron weights and we are updating them to reflect this.

Posted 5 years ago

“Well packed , instructions a little ambiguous regarding setting the correct time. In the instructions , the pendulum was called a BOB, something we are not familiar with. The sliding adjustment is very sensitive to obtain the correct time and this should be made clearer with minimal movement up or down for faster or slower time. Liked the carvings and detail on the wood , a family heirloom now.”

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Posted 5 years ago

“Fast delivery even in lockdown”

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Posted 6 years ago

Thank you, Simon!

Posted 6 years ago

“I would have rated the service higher, but the clock did arrive damaged. However, the matter was swiftly put right.”

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Posted 6 years ago

Sorry to hear that, but glad we could quickly resolve the issue. Thank you for your patience.

Posted 6 years ago

“I would LOVE to give 5 stars for our battery cuckoo clock because it is a really well-designed and beautifully made clock (4215-QM) that keeps excellent time, was brilliantly packaged/delivered and we all enjoy watching/hearing it chime each hour. Unfortunately we've had snags in that the pendulum was found to shudder a lot - (simply cured by adding weight in the form of discreetly added blu-tack) - but the clock also has the more frustrating recurrent problem (every week or so) of the mechanism jamming - (cured by very carefully re-bending the wire link between the woman's arm and the link from the water wheel ...... but the problem keeps returning). Other than that, absolutely brilliant!”

Cuckoo Collections 4 star review on 16th February 2020

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Posted 6 years ago

“Well packed and easy to assemble. It was not clear that it had to be hung in a light area. I first hung it in a dark corner of the kitchen but it would not work. Moved it nearer to a window and it is fine.”

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Posted 6 years ago

“De klok werd snel en perfect afgeleverd. Het is een prachtige klok die ik speciaal voor een vriendin heb gekocht. Hij werkt prima, het enige wat minder is dat de deurtje van de koekoek niet meer goed sluit na de koekoek uur melding.”

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Posted 6 years ago

Bedankt voor je review, Willy! We zijn blij dat je van je koekoeksklok houdt. De koekoeksdeur heeft misschien wat stof in de scharnieren. Je kunt het stof verwijderen door het eerst weg te blazen (als je het kunt zien). Ook kan een beetje olie op de scharnieren de deur helpen.

Posted 6 years ago

“Very good service and delighted with my purchase of cuckoo clock”

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Posted 6 years ago

“The product was amazing such detail and was delivered quickly. However when I opened to check it a part of the product had broken off. Looked asif the glue hadn't set before being packaged up. It was a major job however with the cost of the lovely product I give you a 4.”

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Posted 7 years ago

“If you want a cuckoo clock, traditional or modern, the selection from Cuckoo Collections is amazing. Their prices are competitive too so I bought a clock each for my two brothers for Christmas. There was an issue with delivery from Italy with one of the clocks but Cuckoo Collection offered a partial rebate for the inconvenience. The clock finally turned up but they were excellent with communication throughout.”

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Posted 8 years ago

“By cuckoo-ing on time!”

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Posted 8 years ago

“Good service”

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Posted 8 years ago

“It arrived earlier than expected and looks splendid. Instructions to make hands on the clock and the cuckoo's call not totally straight forward”

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Posted 8 years ago

Cuckoo Collections is rated 4.9 based on 240 reviews