“I have not encountered a more reponsive Curstomer Service person. I have received an immediate reply on many orders. My questions and concerns have been addressed with courtesy and resolved. Couldn't ask for a better solution. Kudos to this Cuddle Decor Customer Service agent.”
“Cuddle Decor's web-site is clear, well -organized and easy to obtain the figurine or product one is looking for.
Communication is strong between owner and customer --- giving step-by-step of when the products have shipped.
Products are shipped securely. The box is wrapped with scotch tape and the sides have "Fragile" labels on them.
The owner of Cuddle Decor is easy to contact, answers questions clearly and completely. My transactions with Cuddle Decor have always been "too-notch" and I give my friends the information they need to purchase their decor!”
“I am so glad I came across your company. You are so caring by thanking me all the time for ordering from you and also by putting the name of the person who packaged my purchase. Which by the way, always is very secure wrapping and has always been damaged free. I also like that you send it though the post office and it fits in my mailbox instead of other delivery carriers who leave it on the front porch for people to take. I will always order from you.”
“I’ve been ordering from Cuddle Decor for several years now. Their customer service is the best! They are always quick to respond to a text and send orders out in a very timely manner. Cuddle Decor is one of my favorite sites and will continue to be so. Thank you, Cynthia Clasen”
“This is a great company! Orders are processed quickly and arrive well packaged. There are personal notes included on receipts. When I contacted this business with questions or concerns, they were addressed immediately. Claudia is very appreciative and has offered thanks numerous times for supporting her business. Highly recommended!”
“Claudia and her incredibly hard working team at Cuddle Decor are fantastic! They offer great collectibles, highly competitive pricing, and outstanding customer service! I have ordered countless things and have never once been disappointed. I cannot recommend Cuddle Decor more highly! They are absolutely great!”
“Very good company to deal with. Customer service is exceptional and the selection of merchandise is great. When sending emails pertaining to merchandise, there is a quick response. This is a great website!”
“I love dealing with Cuddle Decor and have purchased from them several times. The products are perfect, come perfectly packed, and have always had a personal little note in them! This business makes you feel like you, as a customer, are a friend that matters, not just another sale! Well done, Claudia!!!”
“Thank you Cuddle Decor for providing a very pleasant shopping experience.
I wanted this darling Bethany Lowe Thanksgiving boy & turkey and Google led me to your store. Your shop is well organized and your purchasing form was a breeze to complete. Unlike some other niche on line retailers, your tracking communications were reliable and professional. On top of all of that, my little Thanksgiving boy arrived right on time to Saint Paul!
Good Job!”
