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Credit Union of America Reviews

2.6 Rating 52 Reviews
40 %
of reviewers recommend Credit Union of America

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Anonymous
Anonymous  // 01/01/2019
My experience with the Thomas Mitchell team was nothing short of exceptional. From the moment I sent my inquiry, their swift response caught me off guard—in a good way. Instead of waiting endlessly or receiving robotic messages, I felt the presence of a team that truly prioritizes client needs. When I began explaining my situation, I was anxious and unsure how to organize the details. But their patience guided me. They allowed me to speak freely, listened without interruption, and took the time to fully understand the emotional and practical weight of my concern. It was refreshing to interact with people who don’t rush you just to get the task done. The way they handled my case showcased a level of professionalism that is rare to find. They carefully evaluated my issue, considered all aspects, and presented solutions that were thorough and tailored. Every step of the way, they made sure I felt supported and informed. What meant the most was their empathy. You could tell they genuinely cared about how the situation affected me. They didn’t just focus on the technical side—they focused on me as a person. That’s something I will always appreciate. In the end, their dedication paid off. My issue was resolved smoothly, and I received my cashback without any complications. The Thomas Mitchell team truly sets a standard for what customer service should look like.
Credit Union of America 2 star review on 16th December 2025
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Posted 1 week ago
My experience with the Thomas Mitchell team was nothing short of exceptional. From the moment I sent my inquiry, their swift response caught me off guard—in a good way. Instead of waiting endlessly or receiving robotic messages, I felt the presence of a team that truly prioritizes client needs. When I began explaining my situation, I was anxious and unsure how to organize the details. But their patience guided me. They allowed me to speak freely, listened without interruption, and took the time to fully understand the emotional and practical weight of my concern. It was refreshing to interact with people who don’t rush you just to get the task done. The way they handled my case showcased a level of professionalism that is rare to find. They carefully evaluated my issue, considered all aspects, and presented solutions that were thorough and tailored. Every step of the way, they made sure I felt supported and informed. What meant the most was their empathy. You could tell they genuinely cared about how the situation affected me. They didn’t just focus on the technical side—they focused on me as a person. That’s something I will always appreciate. In the end, their dedication paid off. My issue was resolved smoothly, and I received my cashback without any complications. The Thomas Mitchell team truly sets a standard for what customer service should look like.
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Posted 1 week ago
I found comfort and support in Unique Recovery Firm, a ray of hope during my journey, when I was feeling frustrated and helpless since I was having trouble obtaining my funds. When I called for assistance, their exceptional support—rich in knowledge and patience—came through quickly. With precise and easy-to-follow instructions, Uniquerecoveryfirm expertly led me through every difficult step until my problem was fixed. They kept me informed at every stage as they helped me get my money back, a victory I had previously believed was unachievable.
Credit Union of America 2 star review on 30th May 2025
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Posted 6 months ago
Credit Union of America is rated 2.6 based on 52 reviews