“I have returned my device for the second time for the same reason. The device broke with the whole device connected and not turning on. I decided to ask for a refund because I decided it was not worth going through the same process again. I just received an email saying because the device is over 6 months old I can not get a refund. I did not see any writing when I returned this mask requesting a refund. I do not wish to have a store credit. I would like my money back please. I am unsatisfied with the customer service. I went through trouble and paid money to return this faulty device in the mail.”
“This site is a scam. I placed an order over two weeks ago and it has not shipped. Their customer service has been vague and claiming they will do it "soon"
do not purchase from this site!”
