Custom Gifts Reviews

Name: Custom Gifts
Address: Fanmerch, J1 Parkes Way, Leafbridge Business Park, Lincoln, lincoln, Lincolnshire
Rating: 4.34

4.3 Rating 3,702 Reviews

83 %

of reviewers recommend Custom Gifts

Company Reviews

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Metrics

4.3

Based on 3,702 reviews

Shipping & Delivery
Delivery Methods	Courier

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Phone:

01522699933

Email:

hello@customgifts.co.uk

Location:

Fanmerch, J1 Parkes Way, Leafbridge Business Park, Lincoln,
lincoln
Lincolnshire
LN6 9WG

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Custom Gifts 5 star review on 28th April 2025

186

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had an arsenal towel personalised for my nephew's 18th birthday. Good quality, quick delivery. A novelty present which I'm sure he'll like.”

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Posted 6 years ago

“The personalised towel we bought is great, my only problem with it was the way it was packaged. It was inside a plastic bag with an extremely sticky seal, but no protection round the towel. So when we got it out of the bag, the towel stuck to the sticky opening which has ruined the towel and made it unusable as a gift. So if it can be packaged better, i would have given it a better score and review”

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Posted 6 years ago

“Not the quality I expected”

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Posted 6 years ago

“Very efficient delivery and excellent price too.”

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Posted 6 years ago

“Spot on! Excellent present”

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Posted 6 years ago

“Great service superb quality really pleased with the item a lovely present for my grandsons birthday”

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Posted 6 years ago

“Personalised birmingham city football towel for my Grandsons 5th Birthday . He will love it . It is very good quality , & a very quick delivery fantastic Thankyou.”

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Posted 6 years ago

“Have not recieved it yet it's been over 2 wks”

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Posted 6 years ago

“Quality not very good, also there was a flaw through the towel”

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Posted 6 years ago

“I recently purchased a personalised Cardiff City Towel for my husband as a 2nd (Cotton) Wedding Anniversary Gift. He was absolutely delighted with it. Five star customer service was proved when the first towel arrived with a flaw in it. I emailed a photograph of the flaw to Custom Gifts. I received an immediate response encompassing an apology and as assurance that a new towel would be sent to print that day and posted “next day delivery”. I received a perfect towel within 48 hours in time for my Anniversary. I was told that I didn’t need to return the faulty towel, that I could either keep it or donate to my local animal shelter. What a fabulous idea. I highly recommend Custom gifts and will definitely purchase from this Company again. Thank you!”

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Posted 6 years ago

“Fantastic Customer Service! I ordered a personalised towel for my husband as a gift for our Wedding Anniversary - when it arrived, there was a slight flaw in the towel - I contacted Custom Gifts explaining the situation and explaining that I did not want to return it until after my Wedding Anniversary as I wouldn't have a gift to give on the day (it was four to five days after receipt of my towel). I had an immediate response and a new perfect towel delivered before my Anniversary. I was told that there was no need to return the flawed towel and that I could either keep that one too or donate it to a local animal shelter. What a fabulous idea and what fantastic customer service. The second towel was of excellent quality and my husband loved it. Thank you Custom Gifts! Highly recommended.”

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Posted 6 years ago

“Very quick delivery great product”

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Posted 6 years ago

“Can’t wait to take on our honeymoon!”

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Posted 6 years ago

“Fantastic customer service, issue was resolved promptly and very professionally. Thank you very much”

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Posted 6 years ago

“Extremely efficient on next day delivery. I made a mistake on the size of my order but it was changed without fuss and delivered promptly. Would definitely use again.”

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Posted 6 years ago

“A little hitch with my order but the customer service from Jared and the team was really wonderful. And because of this I would definitely use them again.”

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Posted 6 years ago

“High quality excellent products with great delivery. Will definitely be ordering again. Thank u Custom Gifts”

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Posted 6 years ago

“Firstly, my order wasn’t delivered when it should have been. After calling custom gifts the gentleman who answered the phone was very apologetic and sorted out my order very promptly. The order was delivered the next day. Very happy with the service as sometimes these things happen and was very happy with the order. My partner was immensely impressed with the gift he received. Thank you custom gifts.”

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Posted 6 years ago

“This is my second order and it came really quickly. My boyfriend loved the personalised mug!”

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Posted 6 years ago

“Excellent service, very good quality item. Perfect gift for a wolves supporter!!!”

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Posted 6 years ago

Custom Gifts is rated 4.3 based on 3,702 reviews