Custom Gifts Reviews

Name: Custom Gifts
Address: Fanmerch, J1 Parkes Way, Leafbridge Business Park, Lincoln, lincoln, Lincolnshire
Rating: 4.34

4.3 Rating 3,702 Reviews

83 %

of reviewers recommend Custom Gifts

Company Reviews

Questions

Metrics

4.3

Based on 3,702 reviews

Shipping & Delivery
Delivery Methods	Courier

Visit Website

Phone:

01522699933

Email:

hello@customgifts.co.uk

Location:

Fanmerch, J1 Parkes Way, Leafbridge Business Park, Lincoln,
lincoln
Lincolnshire
LN6 9WG

Write Your review

Tell us how Custom Gifts made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Custom Gifts 5 star review on 28th April 2025

186

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really good, very pleased with the item”

Helpful Report

Posted 7 years ago

“Very pleased with the service and purchase I ordered. Thank you.”

Helpful Report

Posted 7 years ago

“Ok but thought it would be bigger.”

Helpful Report

Posted 7 years ago

“Great present, towel not quite as thick as expected but very nice, will make a fantastic gift for my partner. I much appreciated the free postage offer too.”

Helpful Report

Posted 7 years ago

“Easy to order through there online page came through quite quick looks brilliant but is a present for someone else”

Helpful Report

Posted 7 years ago

“Great for any football fan. Only downside is the material would be better if it was proper cotton rather than that soft micro fibre stuff, though that said lighter weight to pack it suitcase for holidays.”

Helpful Report

Posted 7 years ago

“Great item deliverd on time”

Helpful Report

Posted 7 years ago

“Nice gift, only prints the name on one side though.”

Helpful Report

Posted 7 years ago

“Great item decent price quick delivery. Nothing negative.”

Helpful Report

Posted 7 years ago

“Excellent, Fast delivery especially for a gift that has been customised! A fraction of the price compared to other sites selling the item which is a bonus. Print colour on the towel was not perfect, but good nevertheless. I will definitely order from here again.”

Helpful Report

Posted 7 years ago

“The 2 towels I ordered are ok and I am happy with those. My only disappointment was that I paid for 2 postage and packing for delivery and they were sent in one package. So why was I charged twice for this?”

Helpful Report

Posted 7 years ago

Hi Andrew Thanks for your feedback. I can see that you have placed two seperate orders on our system which would have processed two delivery charges. Someone on our despatch team would have taken the initiative to group these orders together, but this would not stop the two delivery charges as the orders have already been processed by this point if that makes sense? In this situation I can refund one of the delivery charges for you - we'll also start monitoring to see if this does happen to other customers to see if we need to implement a process to better deal with this in the future. I do hope this is satisfactory. Many thanks, Tom

Posted 7 years ago

“Not what I thought”

Helpful Report

Posted 7 years ago

“Got to apologise for first review ,towels received are very good thank you so much”

Helpful Report

Posted 7 years ago

“Hi I would have liked more spaces for wording.The wood is very light but a nice gift.”

Helpful Report

Posted 7 years ago

“I purchased two Sheffield Wednesday Towels for my two children for our upcoming holiday. Despite initial difficulties, the staff at Custom Gifts, in particular Yvonne, made every attempt to successfully resolve the issues. I have now received the towels which are of good quality and would certainly use Custom Gifts again.”

Helpful Report

Posted 7 years ago

“Arrived promptly good graphics on the towel only one small complaint that the material is a little on the thin side”

Helpful Report

Posted 7 years ago

Hi Laurence Thank you for providing us with feedback. Just so you know the towels are printed using dye-sublimation. This requires them to go through a heat-press in order to transfer the design onto the towel. As a result the towels will be flatter at first, but once they have been washed they will fluff up to the proper thickness. Please let me know if you have any further comments as we love to hear honest feedback on our products. Many thanks, Tom

Posted 7 years ago

“Short delivery time, happy with my purchase.”

Helpful Report

Posted 7 years ago

Custom Gifts is rated 4.3 based on 3,702 reviews