“Lately, I cannot change the date on any of the education and experience tiles, this made my CV template that I have been updating over time redundant, and now I need to start completely over”
Thank you for the feedback. This is a known issue to is and is due to a recent Google Chrome update. Workarounds (for now) are: switching to a different web browser or deselecting the field (by clicking somewhere else) and reselecting the field. We are currently working on the next version of the product that will not have this problem. Please contact us if you need more support.
Posted 1 week ago
Update: the issue has been solved. You might need to clear the browsers cache to retrieve the updated version as your browser saved the old version in memory for performance reasons (use the shortcut ctr + shift + r in google chrome)
Please note that the CV is not lost. When you register an account or login within the CV builder, the CV will be automatically attached to your account and can be accessed from within the personal CV dashboard (www.cv-template.com/en/account/my-cvs). If you created a new account on a different email address accidentally, please reach out to support to fix this.
Hi Niloofar, I checked your records and can see your download attempts. If you haven't received the CV, it is being blocked by a security setting on your computer. Once you enable downloads from the website, it will work.
