D9 Hosting Reviews

Name: D9 Hosting
Address: Upper Rainham Road, HORNCHURCH
Rating: 4.94

4.9 Rating 214 Reviews

99 %

of reviewers recommend D9 Hosting

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Phone:

Sales: 0844 88 43 400

Email:

sales@d9clients.com

Location:

Upper Rainham Road
HORNCHURCH
RM12 4BE

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased 2 services from D9. 1domain, and 1 hosting package. They were set up for a year, and then put on auto renewal. I recieved an email from d9 stating that my renewal was coming up, and that my card on file would be charged. Since I no longer needed their services, I logged on to my account and cancelled. Then a few days later, I see a charged on my credit card. I immediately contacted d9, to inquire about the charge. They stated that I had only cancelled the domain, and not the hosting. I told them that I thought I was cancelling everything, but they stated that I did not. I explained to them, that I wanted to cancel everything, and they explained the process for me to do so. However, they said that they would not be issuing me a refund, as per their terms and conditions, I did not cancel in time. I explained to them, that I thought that I was cancelling everything, and that I am contacting them, as soon as I noticed the charge on my card. But they refuse to help. I am trying to get a refund, so that I am not stuck paying for hosting that I won't use. Especially since, I did log on to cancel, and contacted them immediately upon noticing the charge..”

Helpful Report

Posted 8 months ago

“Took my payment never activated my services. Then a week later said you failed fraud prevention checks. Why not run those before you accept a payment.”

Helpful Report

Posted 1 year ago

D9 Hosting is rated 4.9 based on 214 reviews