Daal's Home Reviews

“ I ordered a sofa from Daals and the delivery was at 7am. ”

“ Terrible experience.. After weeks of rescheduling the delivery, they finally admitted that they don't have the product ”

“ They also indicated they won't accept a return without the original packaging, but the delivery guy took away the empty box when they left!! The whole thing looks like a scam and I'm considering report it to related department. ”

“ Was charged £80 for missing a delivery of a table and chairs after only being notified of the morning delivery slot at 4 am the same morning. ”

“ Despite providing three days' notice that I wouldn't be available for the scheduled delivery of a bed, they proceeded with it anyway. ”

“ Appalling. Charged a failed delivery fee despite the issue being caused by Daals. Poor service and communication, blamed me for the issue which they caused themselves so they dont have to pay a refund. I will never shop there again. Avoid at all costs. ”

“ The worst service I have experienced with daals. Received damage ceramic dining table. Claimed a exchange and it has been over two weeks no update. For past one week it is still with the delivery team. They never update you. You have to chase them all the time to get an update. They don’t have manager in the company. OMG. The people who are over the phone, don’t even know how to speak to their customers. So rude. ”

“ I experienced a significant service failure regarding a recent delivery. ”

“ Oh, forgot to mention - they suggested I send it back and pay for delivery. ”

“ Called yesterday, lady was shocked, had nothing to say, they don’t compensate issues and only offer internal logistics which means they don’t have great delivery coverage so unless you live in a city location don’t do it! They don’t care at all! I’ve now had to log a charge back with my credit card provider and all I want is our sofa complete. ”