“
Returns are very poor. I sent back items on return on 23 September 2025....still awaiting my refund even though I had to pay for the return!!!! Dreadful service indeed, never again.
”
posted 6 months ago
- June Rose Reid
“
Customer service staff are rude and to get money refunded is a nightmare.
”
posted 1 year ago
- C Reddy
“
Like a lot of other people I was sent the wrong item. I ordered a jumper and received a Mac! Having paid P&P I asked for this to be returned with the refund. Needless to say I did not get it. I will not be ordering from Damart again.
”
posted 1 year ago
- Anonymous
“
Returns refunds it is 3wks still not received refund evri collected nearly £80 order
”
posted 1 year ago
- Carol
“
They refunded me £10 for goodwill but the phone calls cost me more than my refund.
”
posted 1 year ago
- Anonymous
“
Charged £21 for 3 phone calls to say you had delivered to wrong address you did refund me and sent my order to the right address which I had given you in the first place £21 was much to steep
”
posted 2 years ago
- Josie Wallace
“
Having waited weeks for previous large orders, my latest order has been returned
as not in stock and I would have to wait too long. I would have been willing to wait and did not ask for a refund but clearly Damart are offering clearance deals which are not available and should be investigated as this is very unfair to mainly elderly customers.
”
posted 2 years ago
- Anne Andrews
“
Damart is sending me a cheuque instead of refund.
”
posted 2 years ago
- Flexible
“
No apology was given and she would not agree to refund my postage, and for these reasons I will not be using Damart again.
”
posted 2 years ago
- Anonymous
“
I complained once before when an item did not match their description but they refused to refund postage.
”
posted 2 years ago
- Jayne