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Damart Reviews

2.1 Rating 172 Reviews
D
Happiness Grade
D

Refund - Average

50.00%
Industry Average
Returns are very poor. I sent back items on return on 23 September 2025....still awaiting my refund even though I had to pay for the return!!!! Dreadful service indeed, never again.
posted 6 months ago - June Rose Reid
Customer service staff are rude and to get money refunded is a nightmare.
posted 1 year ago - C Reddy
Like a lot of other people I was sent the wrong item. I ordered a jumper and received a Mac! Having paid P&P I asked for this to be returned with the refund. Needless to say I did not get it. I will not be ordering from Damart again.
posted 1 year ago - Anonymous
Returns refunds it is 3wks still not received refund evri collected nearly £80 order
posted 1 year ago - Carol
They refunded me £10 for goodwill but the phone calls cost me more than my refund.
posted 1 year ago - Anonymous
Charged £21 for 3 phone calls to say you had delivered to wrong address you did refund me and sent my order to the right address which I had given you in the first place £21 was much to steep
posted 2 years ago - Josie Wallace
Having waited weeks for previous large orders, my latest order has been returned as not in stock and I would have to wait too long. I would have been willing to wait and did not ask for a refund but clearly Damart are offering clearance deals which are not available and should be investigated as this is very unfair to mainly elderly customers.
posted 2 years ago - Anne Andrews
Damart is sending me a cheuque instead of refund.
posted 2 years ago - Flexible
No apology was given and she would not agree to refund my postage, and for these reasons I will not be using Damart again.
posted 2 years ago - Anonymous
I complained once before when an item did not match their description but they refused to refund postage.
posted 2 years ago - Jayne