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Damart Reviews

2.1 Rating 160 Reviews
E
Happiness Grade
E

Refund - Difficult

46.67%
Industry Average
Like a lot of other people I was sent the wrong item. I ordered a jumper and received a Mac! Having paid P&P I asked for this to be returned with the refund. Needless to say I did not get it. I will not be ordering from Damart again.
posted 5 months ago - Anonymous
Returns refunds it is 3wks still not received refund evri collected nearly £80 order
posted 6 months ago - Carol
They refunded me £10 for goodwill but the phone calls cost me more than my refund.
posted 11 months ago - Anonymous
Charged £21 for 3 phone calls to say you had delivered to wrong address you did refund me and sent my order to the right address which I had given you in the first place £21 was much to steep
posted 1 year ago - Josie Wallace
Having waited weeks for previous large orders, my latest order has been returned as not in stock and I would have to wait too long. I would have been willing to wait and did not ask for a refund but clearly Damart are offering clearance deals which are not available and should be investigated as this is very unfair to mainly elderly customers.
posted 1 year ago - Anne Andrews
Damart is sending me a cheuque instead of refund.
posted 1 year ago - Flexible
No apology was given and she would not agree to refund my postage, and for these reasons I will not be using Damart again.
posted 1 year ago - Anonymous
I complained once before when an item did not match their description but they refused to refund postage.
posted 1 year ago - Jayne
Told me haven't fulfilled any orders as not paid wrong turned out statement received 6 months later had only their 12 admin fee on it I didn't owe any money so I paid it off they were rude to me on phone after sending me a 3rd one I paid 2 but refused to keep paying they insisted next thing they sent me an old order that was cancelled 2 shoes and a jacket in wrong size style color I had to pay to send whole lot back I called them and they wouldn't help and sent me another statement with them on it I called again she said you have to return in wk I said its 2 days she said you will not anything about it as it takes 6 weeks to do a refund was sent a demand for another 12 pounds I'm too afraid to call them as it now will be 5 x 12 a d I paid 2 of them I'm furious Out of pocket in multiplr
posted 2 years ago - Jane
Crops far too small supposed to be size 18. I measured them they were a size 12/14 not good then had to pay for returning them . I didn’t know I had to pay . Will never use Damart again .still waiting for my refund 11days later
posted 2 years ago - Anonymous