“My pump had a small defect, super fast and friendly reply after I reported the defect. And the delivery of the new pump was released immediately, so that I already have my pump back in my backpack. Incredible service! Thank you!!”
Thank you for your honest feedback. We are glad you are happy with the products, and you are right, the delivery took longer than it should. We are already working on improving the shipping experience in Poland so future orders arrive faster. Thank you for riding with Daysaver.
“There is nothing quite so satifying as good design and good engineering that is well executed and that fits in the palm of your hand. An Omega Seemaster that went to the moon for instance. Daysaver is that kind of company and its products are those sorts of products. Seen in this light, they are a bargain. I tip my hat to them.”
“I was disappointed that I had to pay a duty fee and administrative fee when it arrived in Canada. No fault of Daysaver, but it will influence any decision to purchase further items.”
“The tool is the tool. There is no other. But the real reason to give Daysaver your business is the absolute best customer service EVER.
I broke one of the bits. The Torx one. I didn’t ever think it was a defect and ordered a replacement and other bits while I was at it. But I thought to send a message simply inquiring about how the bits are constructed - not to suggest an engineering fault but just because I’m a curious person.
Despite my protest Daysaver insisted on refunding me the money for the order. And clearly the issue was not the product but the operator (me).
That’s class.”
“Awesome simple designed tool that does everything it needs to in a small form factor. Why carry so many bulky tools when this all in one will get to 98% there with all you need as an emergency tool out on a ride.”
“Daysaver has been incredibly quick to respond to all my queries and consistently super helpful when it comes to their products. You can genuinely tell they stand behind what they make and take pride in delivering a quality product and experience. It’s refreshing to deal with a company that is both knowledgeable and passionate about what they do. Highly recommend.”
