“Be aware of Deane interiors
Be aware of Deane interiors . Management is the worse you can encounter . We paid for a wardrobe , which was very expensive , giving them a window of more than 3 months to have it manufactured and installed .
When the fitting day arrived , we have a wardrobe been fitted without doors AND NO ONE FROM THE COMPANY HAS CONTACT US AT ALL. We got in touch after a few days as we haven’t heard anything from the company . We called to be told that they were experience some issues our doors as the doors is manufactured somewhere in Europe . That said , they do advertise that their products are manufactured in the U.K.
3 weeks later ,we had our doors fitted and the last invoice of £330 approx to be paid as for the terms and conditions . To my dismay , at 12 noon of the next day of wardrobe been installed ,the very professional Catrina , called me asking for an immediate payment of the invoice. We don’t have a problem in paying it, but strikes me how they were so quickly to contact me for payment and lack so badly in contact me to inform of the inability to finish a job to wish they had 90 per cent of the money paid up front . There are lots of companies out there looking for your business and will consider your as a customer and keep you informed throughout the process .We actually had to chase them if for the doors samples as the sales rep didn’t follow that through either .
DO NOT GIVE THEM YOUR BUSINESS .
YOU WILL REGRET IT. GO SOMEWHERE”
“I purchased two fitted wardrobes, bespoke headboards and matching bedside cabinets from Deanes in Fareham, Hampshire. The level of service received from the point of design selection to fitting has been outstanding. I would gladly use this company again in the future and am happy to recommend the company to potential customers.”
