Debenhams Reviews

“ Probably be another 14 days before my money appears on my card, minus the delivery charge. ”

“ ordered a suit for prom for my son, arrived on the monday which was in good time because prom was tuesday, so cant fault delivery even though i had no emails to confirm purchase nor delivery. ”

“ Ordered item on 28/6, paid express delivery for next day / express. ”

“ I have been waiting for 16 days for a refund for an item returned to them the day after delivery. ”

“ The delivery was quick that was the only positive thing. One of the garments had a torn sleeve and the others were not a good fit Returned the items. It took nearly 4 weeks to process the refund and I had to chase it I m still to receive the funds back. Won't be buying there any time soon. ”

“ Constant lies about delivery dates. Eventually admitted my item was lost. Another wait for them to ‘confirm this’ before they can issue a refund and no timescales on how long this will take. Basically we have your £350, you’re not getting what you ordered and we’ll pay you back when we feel like it. Never ordering from them again! ”

“ I also paid for 2 day delivery and the dress did not arrive for 6 days. ”

“ 05 with express delivery within 2 days. ”

“ I recently purchased a garden set for the bank holiday weekend and paid for the 48 hour delivery to ensure it was here on time. ”

“ I have been contacting Debenhams customer service via email for non delivery of item by Evri. ”