Debenhams Reviews

“ This is extremely inconvenient and poor customer service. ”

“ The absolute worst level of customer service . Its so bad its almost funny Whoever runs this company needs to be aware you clearly are no good at this and should find another profession Your customer service is by far the worst I have ever experienced and you should be ashamed you have allowed this to happen to a National Institiution ”

“ Very disappointed with the customer service and returns process. ”

“ When I tried to return the item, customer service was unhelpful and I was unable to get proper assistance. ”

“ UTTERLY ATROCIOUS AND DISGUSTING CUSTOMER SERVICE! TRYING TO RETURN TWO DRESSES, STILL CAN'T! WHILST HAVING TREATMENT FOR CANCER! CONTACTED DAN FINLEY CEO, ZERO RESPONSE. NO WONDER THE ONLINE SERVICE IS APPALLING! ABSOLUTELY DISGUSTING! ”

“ Customer Services are a waste of time. ”

“ Extremely bad service! This is not the Debenhams of old and will stay clear from now on. ”

“ Please avoid shopping at Debenhams is all I can say! I've never in my life experienced anything like their customer service. ”

“ I 100% would never shop with Debenhams again because of this experience and totally expect never to see my refund!! Shocking service, steer clear. ”

“ Orderd egg chair on 7th may should have been delivered 12th may still waiting never ever will I order from Debenhams absolutely disgusting service ”