Debenhams Reviews

“ However, my experience with their returns operation and customer service has been extremely disappointing. ”

“ Terrible service, can’t contact anyone Costomer service is a joke practically none existence . Return 2 items only refund one I’ve seen other Costomer”s say the same . About 20 emails Back & forth & then they block you. End of save your money … ”

“ Shocking service, 3 weeks and still no refund ”

“ This is beyond frustrating, the most appalling customer service I have ever encountered. ”

“ I wish I could give 0 zero stars. They sent the wrong item and chasing a refund has been a nightmare. Atrocious customer service and they are scamming customers by not issuing FULL refunds for faulty items. ”

“ A company’s customer service is most important when something goes wrong, and unfortunately my experience has shown that Debenhams does not take responsibility or look after its customers. ”

“ Customer service was equally disappointing. ”

“ This is extremely inconvenient and poor customer service. ”

“ The absolute worst level of customer service . Its so bad its almost funny Whoever runs this company needs to be aware you clearly are no good at this and should find another profession Your customer service is by far the worst I have ever experienced and you should be ashamed you have allowed this to happen to a National Institiution ”

“ Very disappointed with the customer service and returns process. ”