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Defib Supplies Reviews

4.9 Rating 46 Reviews
98 %
of reviewers recommend Defib Supplies
Read Defib Supplies Reviews

About Defib Supplies:

Defib Supplies, a crucial division of Intermedical (UK) Ltd, stands at the forefront of providing defibrillators, professional cardiac medical devices, and comprehensive training across the United Kingdom. Renowned for our commitment to excellence and client care, we have solidified our reputation as a leading supplier in the healthcare industry. Our unwavering dedication to quality and service is underscored by our ISO 13485 certification and our status as an NHS-approved supplier, ensuring that our clients receive products and support of the highest standards.

At Defib Supplies, our expertise spans a wide range of cardiac medical devices, with a particular emphasis on defibrillators, which are essential tools in the fight against sudden cardiac arrest. Our product portfolio includes automated external defibrillators (AEDs), manual defibrillators, and advanced life support defibrillators, all sourced from top manufacturers. We understand the critical role these devices play in saving lives, which is why we ensure that every product we supply meets stringent quality and safety standards.

Our team of professionals is at the heart of our success. With extensive knowledge and experience in the field of cardiac care, our staff are not only well-versed in the technical aspects of the devices we supply but also deeply understand the needs and challenges faced by healthcare providers. This expertise allows us to offer tailored solutions that meet the specific requirements of each client, whether they are hospitals, clinics, emergency services, or community organizations.

Professionalism is a cornerstone of our operations. From the moment of initial contact through to after-sales support, we strive to deliver a seamless and efficient service. Our customer service team is dedicated to providing prompt and accurate information, assisting with product selection, and ensuring timely delivery. We recognize that in the medical field, reliability and speed are paramount, and we are committed to exceeding expectations in these areas.

In addition to supplying top-of-the-line equipment, we place a strong emphasis on training and education. We offer comprehensive training programs designed to equip healthcare professionals and first responders with the skills and confidence needed to effectively use defibrillators and other cardiac devices. Our training courses are conducted by certified instructors who bring real-world experience and insights to the classroom, ensuring participants gain practical and actionable knowledge.

Being ISO 13485 registered signifies our adherence to the highest standards of quality management specific to medical devices. This certification is a testament to our commitment to continuous improvement and regulatory compliance, providing our clients with the assurance that our products and services consistently meet international standards.

As an NHS-approved supplier, we have demonstrated our ability to meet the rigorous requirements set by the UK's National Health Service. This approval is a mark of trust and reliability, indicating that our products and services are not only of high quality but also cost-effective and suitable for the demanding environment of public healthcare.

At Defib Supplies, our mission goes beyond merely supplying equipment; it is about building long-term relationships with our clients based on trust, professionalism, and a shared commitment to improving cardiac care outcomes. We are proud to be a vital partner to the UK's healthcare community, providing the tools and support necessary to save lives and enhance patient care. Whether through our cutting-edge defibrillators, our expert training programs, or our dedicated customer service, we are here to ensure that our clients have everything they need to succeed in their critical roles.

Visit Website

Phone:

01732522444

Email:

sales@defibsupplies.co.uk

Location:

Unit 6 and 9 Miill Hall Business Estate,
Aylesford
Kent
ME20 7JZ

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Anonymous
Anonymous  // 01/01/2019
Defib Supplies exceeded our expectations! Richard's expertise and support were outstanding, making the whole process seamless. Highly recommend their top-quality service and products! ⭐⭐⭐⭐⭐
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Superb Guidance and Service from Defib Supplies We recently required four Heartsine defibrillator packages, complete with cabinets, for our parish and decided to go with Defib Supplies based on their excellent reviews. I am pleased to report that our experience was nothing short of outstanding, meriting a five-star review. Joanna from Defib Supplies was instrumental throughout the entire process. Her knowledge about the various options available was impressive and extremely helpful. She took the time to understand our specific needs and guided us expertly towards the correct package that best suited our parish's requirements. The entire process, from selection to delivery, was seamless and professional. Joanna's advice was invaluable, ensuring we felt confident and informed with our choices. The defibrillators and cabinets arrived promptly and were exactly as described, with all features meeting our expectations. I highly recommend Defib Supplies for anyone in need of reliable and high-quality defibrillator equipment. Joanna's expertise and the team's customer service made a significant impact, ensuring our parish is now well-equipped for emergencies. Thank you, Joanna and Defib Supplies, for your dedication and exceptional service.
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Exceptional Service and Speedy Delivery from Defib Supplies I recently had the pleasure of purchasing a defibrillator for our school from Defib Supplies, and I am thrilled to give them a well-deserved five-star review. From the very first phone call, Lee was an absolute star. He was not only friendly but extremely knowledgeable, answering all of our questions with patience and ensuring we chose the right model for our school's needs. What impressed me most was the speed of delivery. We needed the defibrillator as soon as possible, and Lee went above and beyond to expedite our order. The device arrived much quicker than we anticipated, which was a relief and allowed us to enhance our emergency preparedness without delay. The defibrillator itself is of high quality, with clear instructions that made it easy for our staff to understand how to use it. Lee's follow-up after the delivery to check if everything was satisfactory and if we needed further assistance was a testament to their commitment to outstanding customer service. I highly recommend Defib Supplies for their professionalism, rapid delivery, and exceptional customer care. Lee and the team truly understand the importance of urgency and support when it comes to safety equipment in educational settings.
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Outstanding Service and Product Quality from Defib Supplies We recently purchased a defibrillator from Defib Supplies for our company, and I am compelled to leave a five-star review due to the exceptional experience. From the moment we contacted them, the customer service team was incredibly helpful and knowledgeable. They assisted us in selecting the perfect model for our needs, explaining all the features and specifications in clear, understandable terms. The defibrillator arrived on schedule and was securely packaged. The quality of the product is outstanding, with easy-to-follow instructions that made setup a breeze. It's clear that Defib Supplies cares deeply about the quality of their products and their customer's safety. The after-sales support has been equally impressive. The team followed up to ensure that we were satisfied and to provide additional training resources. It's reassuring to know that expert help is just a phone call away. I highly recommend Defib Supplies to anyone looking to purchase medical equipment. Their professionalism, quality of products, and commitment to customer care are truly exemplary. It's comforting to know that we are now equipped to handle emergencies with such a reliable device at our workplace.
Helpful Report
Defib Supplies is rated 4.9 based on 46 reviews