Login
Start Free Trial Are you a business? Click Here

Defib Supplies Reviews

4.9 Rating 68 Reviews
96 %
of reviewers recommend Defib Supplies
Read Defib Supplies Reviews

About Defib Supplies:

Defib Supplies, a crucial division of Intermedical (UK) Ltd, stands at the forefront of providing defibrillators, professional cardiac medical devices, and comprehensive training across the United Kingdom. Renowned for our commitment to excellence and client care, we have solidified our reputation as a leading supplier in the healthcare industry. Our unwavering dedication to quality and service is underscored by our ISO 13485 certification and our status as an NHS-approved supplier, ensuring that our clients receive products and support of the highest standards.

At Defib Supplies, our expertise spans a wide range of cardiac medical devices, with a particular emphasis on defibrillators, which are essential tools in the fight against sudden cardiac arrest. Our product portfolio includes automated external defibrillators (AEDs), manual defibrillators, and advanced life support defibrillators, all sourced from top manufacturers. We understand the critical role these devices play in saving lives, which is why we ensure that every product we supply meets stringent quality and safety standards.

Our team of professionals is at the heart of our success. With extensive knowledge and experience in the field of cardiac care, our staff are not only well-versed in the technical aspects of the devices we supply but also deeply understand the needs and challenges faced by healthcare providers. This expertise allows us to offer tailored solutions that meet the specific requirements of each client, whether they are hospitals, clinics, emergency services, or community organizations.

Professionalism is a cornerstone of our operations. From the moment of initial contact through to after-sales support, we strive to deliver a seamless and efficient service. Our customer service team is dedicated to providing prompt and accurate information, assisting with product selection, and ensuring timely delivery. We recognize that in the medical field, reliability and speed are paramount, and we are committed to exceeding expectations in these areas.

In addition to supplying top-of-the-line equipment, we place a strong emphasis on training and education. We offer comprehensive training programs designed to equip healthcare professionals and first responders with the skills and confidence needed to effectively use defibrillators and other cardiac devices. Our training courses are conducted by certified instructors who bring real-world experience and insights to the classroom, ensuring participants gain practical and actionable knowledge.

Being ISO 13485 registered signifies our adherence to the highest standards of quality management specific to medical devices. This certification is a testament to our commitment to continuous improvement and regulatory compliance, providing our clients with the assurance that our products and services consistently meet international standards.

As an NHS-approved supplier, we have demonstrated our ability to meet the rigorous requirements set by the UK's National Health Service. This approval is a mark of trust and reliability, indicating that our products and services are not only of high quality but also cost-effective and suitable for the demanding environment of public healthcare.

At Defib Supplies, our mission goes beyond merely supplying equipment; it is about building long-term relationships with our clients based on trust, professionalism, and a shared commitment to improving cardiac care outcomes. We are proud to be a vital partner to the UK's healthcare community, providing the tools and support necessary to save lives and enhance patient care. Whether through our cutting-edge defibrillators, our expert training programs, or our dedicated customer service, we are here to ensure that our clients have everything they need to succeed in their critical roles.

Visit Website

Phone:

01732522444

Email:

sales@defibsupplies.co.uk

Location:

Unit 6 and 9 Miill Hall Business Estate,
Aylesford
Kent
ME20 7JZ

Write Your review

Anonymous
Anonymous  // 01/01/2019
When it came time to order replacement parts for our defibrillator, we compared prices and were pleased to find this company offered very competitive rates. Our order for the actual use pads was shipped right away. Although the training pads were temporarily out of stock, we received a personal phone call from a representative explaining the situation and offering a solution. We were happy to wait, and true to their word, the training pads arrived within a few days, impeccably packaged. We truly appreciate their transparency and excellent communication. It made the entire process smooth and stress-free. We'll definitely be returning for future needs!
Helpful Report
This company was a great find. Really good customer service, staff were very helpful and knowledgeable. Competitive pricing. Delivery was very quick. I will definitely be placing more orders.
Helpful Report
I appreciated how dependable and transparent the team was throughout the entire process. Their commitment to clear communication and professionalism gave me confidence every step of the way, resulting in an excellent overall experience.
Helpful Report
Very helpful. Especially Lee Denny who I spoke to a few days ago. Wrong item collected and new one delivered safely.
Helpful Report
Great service from start to finish with next day delivery.
Helpful Report
Fast friendly and cost effective service
Helpful Report
Excellent customer service. Easy deal with and place orders. Replied to my emails and queries in a professional speedy manner. Goods arrived in a timely manner - prices and lead times quotes were very competetive.
Helpful Report
From requesting a quote to delivery was very expertly carried out and very pleased, well done!
Helpful Report
Prompt delivery and great customer service - thank you for your help.
Helpful Report
quick and helpful service
Helpful Report
Great company to deal with, delivery was exilent, Lee the sales advisor was great to deal with nothing was an issue. thank you all, will defnetly be in touch in the future. once again thank you.
Helpful Report
Clear website and prompt delivery, all good.
Helpful Report
Very quick service defib back in action, thank you
Helpful Report
Pleasant and efficient when ordering, process from order to delivery exellent. Thank you. Will use again
Helpful Report
Had an issue when ordering, had to use the chat service and was promptly called by Sophie who helped massively with the purchase and quick delivery needed, then followed up at every point to keep me informed of the status. Great customer service! Thank you Sophie :)
Helpful Report
Exactly as advertised
Helpful Report
Very pleased with the prompt and extreamly helpful service we received from Defib Supplies. We would definatly use them again.
Helpful Report
Thankyou for prompt delivery of our defib
Helpful Report
Very good company to do business with, great knowledge, great service, speedy delivery. What more could you ask for!
Helpful Report
We used Defib Supplies to purchase 2 Defibrillators for our family run building company , we dealt with the wonderful Molly Mae and Lee who really couldn't do enough for us they were both very professional friendly and very knowledgeable about the Defibs , we have had quiet a few tradesmen that have asked us where we purchased them from and think it's a great idea that we have them on our sites . Thanks again guys keep up the good work from all at SJB BUILDING
Defib Supplies 5 star review on 27th August 2025
Helpful Report
Smooth transaction and quick delivery. Very happy with the whole process.
Helpful Report
Defib Supplies is rated 4.9 based on 68 reviews