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Defib Supplies Reviews

5.0 Rating 28 Reviews
100 %
of reviewers recommend Defib Supplies
Read Defib Supplies Reviews

About Defib Supplies:

Defib Supplies, a crucial division of Intermedical (UK) Ltd, stands at the forefront of providing defibrillators, professional cardiac medical devices, and comprehensive training across the United Kingdom. Renowned for our commitment to excellence and client care, we have solidified our reputation as a leading supplier in the healthcare industry. Our unwavering dedication to quality and service is underscored by our ISO 13485 certification and our status as an NHS-approved supplier, ensuring that our clients receive products and support of the highest standards.

At Defib Supplies, our expertise spans a wide range of cardiac medical devices, with a particular emphasis on defibrillators, which are essential tools in the fight against sudden cardiac arrest. Our product portfolio includes automated external defibrillators (AEDs), manual defibrillators, and advanced life support defibrillators, all sourced from top manufacturers. We understand the critical role these devices play in saving lives, which is why we ensure that every product we supply meets stringent quality and safety standards.

Our team of professionals is at the heart of our success. With extensive knowledge and experience in the field of cardiac care, our staff are not only well-versed in the technical aspects of the devices we supply but also deeply understand the needs and challenges faced by healthcare providers. This expertise allows us to offer tailored solutions that meet the specific requirements of each client, whether they are hospitals, clinics, emergency services, or community organizations.

Professionalism is a cornerstone of our operations. From the moment of initial contact through to after-sales support, we strive to deliver a seamless and efficient service. Our customer service team is dedicated to providing prompt and accurate information, assisting with product selection, and ensuring timely delivery. We recognize that in the medical field, reliability and speed are paramount, and we are committed to exceeding expectations in these areas.

In addition to supplying top-of-the-line equipment, we place a strong emphasis on training and education. We offer comprehensive training programs designed to equip healthcare professionals and first responders with the skills and confidence needed to effectively use defibrillators and other cardiac devices. Our training courses are conducted by certified instructors who bring real-world experience and insights to the classroom, ensuring participants gain practical and actionable knowledge.

Being ISO 13485 registered signifies our adherence to the highest standards of quality management specific to medical devices. This certification is a testament to our commitment to continuous improvement and regulatory compliance, providing our clients with the assurance that our products and services consistently meet international standards.

As an NHS-approved supplier, we have demonstrated our ability to meet the rigorous requirements set by the UK's National Health Service. This approval is a mark of trust and reliability, indicating that our products and services are not only of high quality but also cost-effective and suitable for the demanding environment of public healthcare.

At Defib Supplies, our mission goes beyond merely supplying equipment; it is about building long-term relationships with our clients based on trust, professionalism, and a shared commitment to improving cardiac care outcomes. We are proud to be a vital partner to the UK's healthcare community, providing the tools and support necessary to save lives and enhance patient care. Whether through our cutting-edge defibrillators, our expert training programs, or our dedicated customer service, we are here to ensure that our clients have everything they need to succeed in their critical roles.

Visit Website

Phone:

01732522444

Email:

sales@defibsupplies.co.uk

Location:

Unit 6 and 9 Miill Hall Business Estate,
Aylesford
Kent
ME20 7JZ

Write Your review

Anonymous
Anonymous  // 01/01/2019
This is the first time we have ordered via Sophie at Defib Supplies. She was very informative and helpful with regards to the products and what we needed. Delivery was within 3 days. Excellent service - highly recommended!!!
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I was helped by Sophie Bennett when I was deciding which model would be suitable for our needs. She advised me well and we went ahead with the sale. It arrived today and I will be reading the manual and have it in situ ASAP. Sophie has been brilliant and I'm very grateful to her .
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We required a defib for our site and discovered Defib Supplies during our search. The process from order to delivery was faultless and the delivery time was excellent. Thank you.
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This is the first time we have used this company and we were delighted with their response. We had our order split you to stock and both parcels were sent efficiently as Sophie stated. No waiting, very friendly and efficient and have helped us to continue to save lives in honour of Keiran. We definitely will use them again. Sandra on behalf of Keirans Legacy.🚲🤘❤️
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What an excellent service. I received an e-mail regarding replacement batteries and pads for Defibs (our device had been out of action due to us not being able to source the necessary parts). I sent photos of our defib and received all the information I required to go ahead and order the items. We received the items within 2 days of ordering. I would definitely recommend this supplier.
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So pleased with the service ordered replacement pads and battery for our site defibrillator and git them delivered 8.45 the following morning. I would recommend you to others in our group thanks for your help.
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Great customer service and brilliant support. Would recomend without hesitation.
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We receved an excellent service and will recommend your goods and services to others in our area. Thanks and Well done!
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Thanks for your review. It is appreciated to know we are provindig a good service to our clients.
I needed to order new pads for my Defib, was not sure what to order, went onto the website, called the office for help to choose the right one. A gentleman at the office talk me through what i needed. very helpful. Defib back up and running. If you don't know what to order just call and ask.
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Amazing comapany to deal with. fast delivery and very knowlegable staff. We will buy again
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What a nice company to deal with. I don't ofter write reviews but your approcah was so pelasant and caring that I had to. Well done and thansk for my AED and cabinets. xx
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I will definintely buy from you again. 5 stars servcie. Thanks
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very fast delivery and nice people to dela with. Thanks for your help Lee.
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Great service. Ordered pads for our Rescue Sammaritan and they arrived late on Monday. All in order
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Very pleased with the service so far. From quote to delivery,our parish has been supported every step of the way. The team at Defib Supplies really went above and beyond to answer all our trustes questions quickly.we bought 3 outdoor packages and are wating for them to be installed but so far they look great, and delivery was fast and withput any issue. We will recommend your comany to others.. Five stars all the way!
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Easy to order, full tracking provided and goods arrived the next day. All ogoog so far thanks.
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Order for defib pads received in full in a timely manner. Thanks will buy again.
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Excellent fast service with good communication. Easy to navigate website and very pleasant and knowledgeable person on the phone when I called.
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Very good service and most competitive prices found online. All goods received in order and our 2 Zoll AED plus are perfect for our warehouses. Thanks for your help and support in choosing them.
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Thanks for your help in choosing the deflibulators for our parish. All received ok last week and we are installing them by the end of the month. I will refer your contact on to other people.
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Defib Supplies is rated 5.0 based on 28 reviews