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Defib Supplies Reviews

4.9 Rating 46 Reviews
98 %
of reviewers recommend Defib Supplies
Read Defib Supplies Reviews

About Defib Supplies:

Defib Supplies, a crucial division of Intermedical (UK) Ltd, stands at the forefront of providing defibrillators, professional cardiac medical devices, and comprehensive training across the United Kingdom. Renowned for our commitment to excellence and client care, we have solidified our reputation as a leading supplier in the healthcare industry. Our unwavering dedication to quality and service is underscored by our ISO 13485 certification and our status as an NHS-approved supplier, ensuring that our clients receive products and support of the highest standards.

At Defib Supplies, our expertise spans a wide range of cardiac medical devices, with a particular emphasis on defibrillators, which are essential tools in the fight against sudden cardiac arrest. Our product portfolio includes automated external defibrillators (AEDs), manual defibrillators, and advanced life support defibrillators, all sourced from top manufacturers. We understand the critical role these devices play in saving lives, which is why we ensure that every product we supply meets stringent quality and safety standards.

Our team of professionals is at the heart of our success. With extensive knowledge and experience in the field of cardiac care, our staff are not only well-versed in the technical aspects of the devices we supply but also deeply understand the needs and challenges faced by healthcare providers. This expertise allows us to offer tailored solutions that meet the specific requirements of each client, whether they are hospitals, clinics, emergency services, or community organizations.

Professionalism is a cornerstone of our operations. From the moment of initial contact through to after-sales support, we strive to deliver a seamless and efficient service. Our customer service team is dedicated to providing prompt and accurate information, assisting with product selection, and ensuring timely delivery. We recognize that in the medical field, reliability and speed are paramount, and we are committed to exceeding expectations in these areas.

In addition to supplying top-of-the-line equipment, we place a strong emphasis on training and education. We offer comprehensive training programs designed to equip healthcare professionals and first responders with the skills and confidence needed to effectively use defibrillators and other cardiac devices. Our training courses are conducted by certified instructors who bring real-world experience and insights to the classroom, ensuring participants gain practical and actionable knowledge.

Being ISO 13485 registered signifies our adherence to the highest standards of quality management specific to medical devices. This certification is a testament to our commitment to continuous improvement and regulatory compliance, providing our clients with the assurance that our products and services consistently meet international standards.

As an NHS-approved supplier, we have demonstrated our ability to meet the rigorous requirements set by the UK's National Health Service. This approval is a mark of trust and reliability, indicating that our products and services are not only of high quality but also cost-effective and suitable for the demanding environment of public healthcare.

At Defib Supplies, our mission goes beyond merely supplying equipment; it is about building long-term relationships with our clients based on trust, professionalism, and a shared commitment to improving cardiac care outcomes. We are proud to be a vital partner to the UK's healthcare community, providing the tools and support necessary to save lives and enhance patient care. Whether through our cutting-edge defibrillators, our expert training programs, or our dedicated customer service, we are here to ensure that our clients have everything they need to succeed in their critical roles.

Visit Website

Phone:

01732522444

Email:

sales@defibsupplies.co.uk

Location:

Unit 6 and 9 Miill Hall Business Estate,
Aylesford
Kent
ME20 7JZ

Write Your review

Anonymous
Anonymous  // 01/01/2019
I was helped by Sophie Bennett when I was deciding which model would be suitable for our needs. She advised me well and we went ahead with the sale. It arrived today and I will be reading the manual and have it in situ ASAP. Sophie has been brilliant and I'm very grateful to her .
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Easy to order and very quick delivery
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Received our order in a timely manner, all communication was excellent and liked how easy was to buy on the website. 5 stars
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Excellent serice, good price
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First time customer and could not fault the service. Dealt with Lee Denny who was very responsive and efficient in supplying what I required in a very friendly manner. It was a pleasure to deal with him and as I look after four defibrillators, I shall certainly return to Defib Supplies for my next requirements.
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Excellent service, the parts were delivered the next day. Will definitely recommend.
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From the point of first contact right through to post-delivery queries, Defib Supplies have been fantastic to deal with. All queries have been answered promptly and fully and in a very nice manner. I would not hesitate to use them again or to recommend them to others.
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Ordered online quick and fast delivery
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Product showed instock and gave we a delivery date before the end of the month which is when we needed it by as the pads would go out of date on our old machine then. Product did not vome on the the date and a week late we chased up to be told it was actually out of stock and they are expecting new stock in the middle of May, this leaves us volunteable and had we have known would have oredered from another supplier. Communication is key to running any business and this fell short on this occassion.
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good experience
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Great service
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First class service good stock quick delivery.
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Good fast delivery - easy to find the item on the website
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Spoke to Lee on customer service who couldn't have been more helpful and quick to sort our query. After a phone call and a few emails our new defib battery is being delivered the next day, free delivery over £100! Thank you so much, our community is very grateful.
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Very quick services.
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Just ordered a ZOLL AED Plus unit - I had a few questions about the product and got a very quick and helpful response from Sophie, one of their sales team. I cannot emphasise enough how helpful Sophie was and I would certainly recommend dealing with DEFIB-SUPPLIES again in the future.
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Very helpful customer support and our order was completed and delivered extremely quickly
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Great Service and caring team! I would like to particurarly praise Lee who went over and beyond to source my pads and batteries for our Academy. Well done and thanks. We will pass your details on to other academies in our group.
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This is the first time we have ordered via Sophie at Defib Supplies. She was very informative and helpful with regards to the products and what we needed. Delivery was within 3 days. Excellent service - highly recommended!!!
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I was helped by Sophie Bennett when I was deciding which model would be suitable for our needs. She advised me well and we went ahead with the sale. It arrived today and I will be reading the manual and have it in situ ASAP. Sophie has been brilliant and I'm very grateful to her .
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Defib Supplies is rated 4.9 based on 46 reviews