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I am now using my second Dell Laptop in 6 years, I believe the product is great but is let down by the service especially as I paid an extra $400 plus for premium service. I can't get help and they have closed my task request. That's disappointing.
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posted 1 year ago
- Rob Edwards
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Compared to other credit specialists, he was communicative in every step and service offered.
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posted 2 years ago
- Hazel Riley
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Only reason for giving a 3 out of 5 was for the 3 delivery change dates and useless customer service center.
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posted 3 years ago
- Anonymous
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First time I purchased a Dell product was more than a decade ago and I was overly impressed with product quality and service.
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posted 3 years ago
- Frank
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Couldn’t be better - major failure of charging diagnosed as motherboard. Service visit booked and completed on time as advised. Brilliant service..!
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posted 3 years ago
- Rutter
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I bought a Fantastic laptop from the Dell website.
I am so happy and very satisfied with the product.
Also the customer service was really amazing.
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posted 5 years ago
- Antony Michael Franklin
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I am very happy with the service and warranty is worth it.
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posted 6 years ago
- Happy Mom With Alienware Warranty
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Bought a replacement computer after being treated very badly by another computer company Compadvance. What a contrast Dell were, so helpful along with a top service, only matched by few other companies, including Amazon
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posted 6 years ago
- Anthony Robert Pic Kard
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I am at the end of my service contract.
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posted 6 years ago
- Brendan Burns (Scotland)
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I take all the negative words back about Dell computers. The customer service I received was excellent.
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posted 10 years ago
- Jennifer Welsh
