Delta Team Tactical Reviews

1.9 Rating 190 Reviews
B-
Happiness Grade
B-

Customer Service - Good

72.09%
Industry Average
The customer service was second to none.
posted 7 months ago - Charles Willingham
I received my order about a week earlier than expected. But I was nervous after reading reviews but I was satisfied with my service thank you
posted 1 year ago - Randy Harrison
I have been ordering from these guys for awhile now . Always great products , sales , and prices with prompt delivery , and orders are always well packaged ! Recently I messed up and had a " whoops ! " moment " where I inadvertently duplicated a completed order while just trying to add an item . In other words I had two nearly duplicated orders charged to my credit card , which I did not want at all ! I called DTT's customer service number and spoke to Rhet , and explained my screw-up , and the unwanted order was cancelled , and the charge removed from my credit card within the hour ! These are some good folks people ! I highly recommend them !
posted 1 year ago - David Kramer
last two months I have ordered 2 80% uppers and some accessories first order it was ran late I called to check status and they were oh yeah it's late it shipped very next day so okay a bump in the road it happens so I ordered another and it ran late I called to check status again just to find out it was on back order no call or email telling me it was back ordered customer service was very poor telling me they will look into my order and I will call you back 2 days later no call this went on for a week so I asked about canceling my order sense nobody would communicate I was told I would have to pay a restocking fee even though order was several weeks late and they couldn't give me a ETA on my back order but to my surprise order shipped after I wanted to cancel they really need to fix there customer service so would i order from them again I doubt it once your order has been placed your money is held hostage until they ship your order
posted 2 years ago - Anonymous
But I buy my uppers from BCA and they have nice stuff but customer service is abhorrent.
posted 2 years ago - Eric
nice service
posted 2 years ago - Simon Hensley
Customer service is non existent, but the order showed when they said it would. It took a while for the complete upper, but completely satisfied with workmanship and quality of product. The bcg, charging handle and other small parts actually came faster than expected and quality was great! I will recommend and use these guys for years to come!
posted 2 years ago - Dan Soper
I have had nothing but great service before the sale and after the sale.
posted 3 years ago - Monique