“Ordered a A2 complete upper on Thursday it was in my hands on Saturday. Everything was assembled correctly no blemishes at all, exactly what I ordered. All parts of the assembly are quality parts Mil spec.”
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“I ordered my very 1st slide and frame from DTT from a friends recommendation, w/o reading reviews, or I would not have not ordered from DTT. In short, I ordered the Soulburn slide (it has a compensator) and frame a couple months ago, the wait was not long. I assembled the slide, placed it on the frame and test fired it. The 9mm would not cycle with the compensator, I tried it in every position possible with no luck. I took the compensator off and the 9mm cycled fine. I reached out to DTT, they wanted to send me another guide rod with a softer spring, but would only do so if I mailed the one I had first, rendering the 9mm useless if I had needed it. I mailed it, got the new one back pretty quick and it too made no improvements to the 9mm, it still would not cycle w\compensator, I would remove the compensator and it would again cycle properly. I this time reached out to DTT management about me buying a 9mm from DTT and it not functioning properly and all they were willing to do is for me to mail in the slide so they could inspect it, or mail me another guide rod and softer spring, after I mail them the one I have first. (I have to trust them, but they don't trust me?) I even offered for DTT to just mail me a thread protector and would just leave the compensator off and management was not willing to do that either, they wanted to SELL me one. My entire experience with DTT was less than fun, I just wanted to buy a weapon that worked, thats all. Fortunantly I have several others to choose from.
It is obvious to me that DTT sold me a 9mm that had not been put through a functions test, and as the consumer having to keep mailing parts back and forth is very agravating and a very bad first impression. I will not feel the need to purchase from DTT again, the 9mm is not poorly made, it is worth the price and I hope they get the kinks worked out in thier company because as a Marine veteran I am a firm believer in our 2nd Amendment, and we may need DTT products with the direction our country is headed.”
“Order number DT-770550, I do not recommend buying ar10 308 build kits from here. They gave me AR-15 parts which were obviously not for a 308 ar10. When I contacted customer service they said it was too far outside the warranty. I bought it and it sat for a couple months since I was buying parts over time. When I began building it was when I ran into these issues and contacted them which was no help because it was already past the warranty date. When I built it after buying the correct parts the barrel was seated in the receiver and there is an obvious edge where the bullet and cartridge would scrape and create a malfunction. Since learning this issue I had to grind and polish the barrel where the bullet gets fed. Then I discovered another issue, the gas tube they sent me was too short..so now I am waiting for a new gas tube.”
“On 7/5/2024 I ordered a 9MM Conversion kit + Mag combo: R&D Precision Magwell Conversion Block for Colt 9mm Magazines + Recoil Technologies AR-9 9MM Stainless Buffer + United Defense 9mm (9x19) BCG + Ammunition Storage Components 9mm Colt Style, 32 Round Capacity 3 Pack, item #CO-36083, from Delta Team Tactical. The kit arrived on 07/13/2024 and installed the same day. Testing over 07/13, 14 and 15 revealed that the mag block would not function properly with two 9mm uppers that had previously worked flawlessly Sylvan arms meg blocks.
On the PM of 07/15/2024 I contacted the help desk for Delta Team Tactical with a detail message describing the malfunction and requested a RMA. On 07/16/2024, Jacob G. (Delta Team Tactical) responded by asking for a picture of the faulty part. Since this item was purchased as a kit and one component depends on the other I was requesting an RMA to return the kit.
After a couple of emails on 07/18/2024, Jacob G. (Delta Team Tactical) responded with the following: “I can send you an RMA number and a shipping label after we receive pictures of the items that you are wanting to return. Please reply to this email with the pictures and I will send the shipping label”.
I sent a picture of the advertisement with the part number and a picture of all the parts from the kit. I did not hear back so I sent the pictures a couple of days later. I have not heard from Jacob G. after sending the pictures. I have not had any problems in the past with orders from Delta Team Tactical and appreciated their great prices and fast shipping but this is over the top.”
“On 7/5/2024 I ordered a 9MM Conversion kit + Mag combo: R&D Precision Magwell Conversion Block for Colt 9mm Magazines + Recoil Technologies AR-9 9MM Stainless Buffer + United Defense 9mm (9x19) BCG + Ammunition Storage Components 9mm Colt Style, 32 Round Capacity 3 Pack, item #CO-36083, from Delta Team Tactical. The kit arrived on 07/13/2024 and installed the same day. Testing over 07/13, 14 and 15 revealed that the mag block would not function properly with two 9mm uppers that had previously worked flawlessly with Sylvan arms mag blocks.
On the PM of 07/15/2024 I contacted the help desk for Delta Team Tactical with a detail message describing the malfunction and requested a RMA. On 07/16/2024, Jacob G. (Delta Team Tactical) responded by asking for a picture of the faulty part. Since this item was purchased as a kit and one component depends on the other I was requesting an RMA to return the kit.
After a couple of emails on 07/18/2024, Jacob G. (Delta Team Tactical) responded with the following: “I can send you an RMA number and a shipping label after we receive pictures of the items that you are wanting to return. Please reply to this email with the pictures and I will send the shipping label”.
I sent a picture of the advertisement with the part number and a picture of all the parts from the kit. I did not hear back so I sent the pictures a couple of days later. I have not heard from Jacob G. after sending the pictures.
I have sent other emails requesting any kind of response and have heard nothing from Delta Team Tactical.
I have not had any problems in the past with orders from Delta Team Tactical and appreciated their great prices and fast shipping. However, this is the first time I have requested to return an item. This is over the top so I’m through with this company.”
“I have ordered a dozen or so times never ever had a problem with any aspect of this company , everything has been sent as ordered and customer service was very helpful . products were perfect i give them 6 stars if i could ...keep up the good work DTT....”
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“Ordered an upper kit from them, shipping was slow but eventually got it. Ordered another but it was missing the barrel nut and handguard screws. A month later and I still don't have the parts and my build is still on hold. The poor service is not worth what little money you save.”
“Ordered two DTT AR15 complete build kits and put on PSA stripped lowers for my sons, I built them, did not have DTT assemble them. DTT offers more free float handguards options in kits than PSA and at better prices. Shipping was in about 2 weeks, when you get delivery tracking change shipping to a FedEx location (walgreens for me LOL) if you have to sign for orders. Everything was included as promised, rifles shot well and were accurate. Ran 250+ rounds through both without any issues at all using good ammo and magpul magazines. Seeing all these poor reviews, not my experience. Takes them a day to reply to emails or chat if you have questions, pretty standard. My guess is some people order AR parts and kits online and have no patience, I get it but even Amazon takes a couple weeks or so and they are a trillion dollar company. Dont be scared by the poor reviews.”
“Shipping time isn’t right and the customer service takes forever. I normally use them a lot cause it’s good products but I’ve been waiting on stuff and no one can tell me when I’ll get it …”
“Ordered a part, paid for shipping protection, package got lost in the mail so I contacted the usps and they said it was lost. Called and emailed DTT to notify them and they said they would have someone from shipping call me or email me with a solution and I still have not heard back from them and still no reply email at all. $269 I guess up in smoke since they haven’t reached out to me and I’ve called twice. Just want my money back. Even though I paid for shipping protection the package only has $100 insurance so even if I file a claim I still lose almost 2/3 of my money. I will never do business with them again.”
