“Here’s how my order experience went with DTT recently Nov. 2023. I ordered a 20” key mod rail from them for $40. After a week goes by I receive 4 handguard barrel nuts which I didn’t order. I called DTT and talked to someone in customer service who said he’ll look into my order and for me to send them a picture of what I received which I immediately did. A few days go by and I hear nothing from them even while I’m sending daily emails about my order status. Fed up as the end of week nears I contacted my credit card and reverse the charge. The same day I reversed the charge I start getting emails from DTT with a return label to send the 4 barrel nuts back to them and some sorry excuse. This could have all been avoided if they were more Honest and up front. I don’t see doing business with them again or they're partner companies. BUYER BEWARE!”
“I ordered your website. I paid for my items that showed the item was in stocks. So, when I ordered that item should have been placed in a bin with my name and shipped. But almost two weeks later I get a message from you guys. Item is out of stock. You have a replacement, which I will take. Reason is I have already waited 2 was. You guys took my money fast enough. Took a long time to respond. I thought maybe you had some military people there. They would know this would be unacceptable. I was sadly mistaken. Being an old 1SG this supply guy would have been relieved of his duties.
Suffic to say. I will never buy from you again. Further, I will warn anybody against buying from you. Especially my military friends and family.
Lonnie Loeschner
2709875665”
“Sent back 350 Legend upper back because it would not cycle. They sent it back and said it was fixed. Went to sight it in and they put a 223 barell on my 350 Legend upper. Just incredible.”
“Ordered a slide from their site, they waited 5 days to email me that they put the wrong price on the site and I had to pay more or my order would be canceled!! Never ever buy anything from them, they might email you and ask for more money. Unbelievable.
updated: Their response to my email was "we are where we are"... lol”
“I have ordered from DTT and had one problem which they promptly resolved. Shipping can be a bit slow but overall a good company to buy from. I would buy froom them again”
“The jury is out. Honestly, I don’t know if my problem is with DTT or the USPS since my package is now 24 hours overdue and, as usual, usps can’t provide any coherent explanation or help. This is no surprise to me that a government or semi-government organization can’t find its butt or my package with both hands but I do fault DTT for its selection of said agency.
I’ll update when I can talk to DTT…”
“I was skeptical at first because of reviews and BBB complaints, contacted Delta team tactical and after chatting with them a little bit they assured me that items would be delivered in good shape. I understand this time it's hard to get good help, but their staff was extremely polite and helpful, I'll order two upper assemblies pre-assembled, to save myself some time along with other small parts, my only complaint is they use USPS for shipping which is terrible about tracking. One upper assembly arrived and it still showed had not shipped. I have placed several orders with them since everything comes in in a respectable time and good product. Do yourself a favor and give them a try. The customer service was second to none.”
“I bought several items from these worthless yay-hoos.
Weld spring for the delta ring fell apart from simply depressing it.
No screw with the A2 butt stock.
Took them 2 weeks to ship simple off the shelf parts to me.
Wish I had came here before buying from these worthless people.
All I have gotten from them is a big run-around, and no satisfaction!!!”
“delta team tactical and its sister compalnies SUCK ass. they don't even know the law. they must be cheaping out on attorneys like the cheapout on the quality of thier parts and build.”
“I’m glad I wasn’t able to order from them, saved myself a hassle just by reaching out via email to get a response back that was very unprofessional, they didn’t try to help and didn’t seem to want the sale that badly. I started to read reviews and heard others stories. Please save yourself the time and look elsewhere.”
“Order a complete full build 6.5 Creedmoore kit. Got everything. Thought I had an issue but it was my fault. Contacted them and got customer support twice with no problems. Just ordered a 6mm ARC full build kit.”
“My product shipped quickly after my FFL sent the info. Well within the stated timeframe. I was worried after seeing some reviews, but I am quite happy. Price was outstanding as well.”
“I'll never deal with them again. They took almost 90 days to ship something that was originally supposed to ship in 14 days max. Comms is non-existant, as all emails were responded to by auto-reply. Tried calling numerous times and nobody ever answered the phone. I probably should have disputed the order, but needed the item.”
“I ordered a frame to be shipped to FFL. Dealer info was sent but Delta hasn't shipped frame. Going on 35 days and attempted at least 4 times to contact support but no response. Guess I'm stuck filing fraud charge against them. Will not recommend or use this company again.”
“I wish I had read these reviews before buying.
The shipping was slow but not the worst I've experienced. I ordered a complete kit minus the stripped lower. They forgot to include the stripped upper. After emailing several times I received I generic automated reply. I have emailed many more times with pictures of what I received and the invoice of what is supposed to be included. Still no response after 3 weeks. What a joke!”
“While the products are always as described and of good quality. The customer service sucks, no other way to put it. I ordered a stripped lower LR-308 on April 2, 2023 and as of this posting, April 28, it has not arrived at the FFL. I understand that they cannot ship until they receive the required paperwork from the FFL but the received that on April 12. This is a stripped lower, it only needs to go in a box and be on it's way. When I call it always says no customer service representatives available at this time. I had to email 3 times to get a response that they are waiting on the FFL, I called the FFL and they had sent the required paperwork the week prior. I emailed back and they confirmed they had received it but still had not shipped. I've used DDT before and always had quick service. If they are that busy, it means business must be good, HIRE MORE PEOPLE.”
“I am stuck with a partial order I cannot send back. There is no customer service. I called delta team tactical, davidson defence as well as omega. No customer service at all. I will not order from them again.”
