“Ordered a couple small items 2 weeks ago and after emailing them for the last week with no response I called and was told since my order doesn't require any assembly that my order will ship ahead of orders that do require assembly so maybe my order will ship at the end of next week. So maybe my order will ship 4 weeks after placing my order and I was even charged for shipping. As a show of remorse I was offered a free shipping voucher or a whopping 5% off my next order. Wont be placing anymore orders with delta team tactical so their offer is of no benefit to me”
“I will never buy your stuff again,horrible customer service,I asked for a upper not assemble,and they send me a barrel with iron site already month on a barrel, and how you supposed to connect the barrel,”
“I was completely locked out of my trading account after my withdrawal request got rejected. It felt like my entire investment was at risk. I’ve heard of this happening to others too, and it’s honestly terrifying. But when I reached out for support, Mrs. Mercy and her team didn’t let me down. They got me back on track and helped recover my money”
“I was completely locked out of my trading account after my withdrawal request got rejected. It felt like my entire investment was at risk. I’ve heard of this happening to others too, and it’s honestly terrifying. But when I reached out for support, Mrs. Mercy and her team didn’t let me down. They got me back on track and helped recover my money”
“I need to apologize we had a misunderstanding about standing behind a piece I received and had a service issue ! After I finally got a picture of the defective piece to your service dept you stood behind your product and sent me out a new one ! Thank you very much and you will have future business with me due to your service dept !! Thanks again for being patient with me as I struggled to get the documentation you needed !”
“After my cash withdrawal request was declined, I suddenly found myself locked out of my trading account. Along with feeling extremely frustrated, I was genuinely concerned about the safety of my investment. Unfortunately, issues like this are not uncommon and can seriously shake an investor’s confidence in trading platforms. Thankfully, when I reached out for support, Mrs. Olivia and her team responded promptly and helped me recover my funds efficiently.”
“After my cash withdrawal request was declined, I suddenly found myself locked out of my trading account. Along with feeling extremely frustrated, I was genuinely concerned about the safety of my investment. Unfortunately, issues like this are not uncommon and can seriously shake an investor’s confidence in trading platforms. Thankfully, when I reached out for support, Mrs. Olivia and her team responded promptly and helped me recover my funds efficiently.”
“Ordered items, 4 different times and everyone time they left something out or they sent the wrong items. The absolute worst customer service that I have ever encountered. Myself and several others quit ordering from them. They are terrible….”
“I officially give up attempting to get my money back. After the first two incidents I had to send multiple emails about my last order with no answer finally I received an email from them apologizing and saying they issued a refund. Out of roughly the $430 I paid they said the refund $43 but I never even got that. I’m over it.”
“For the price you cannot be Delta tactical. So far over 200 rounds on the 223 upper and not a single malfunction. I wished they would have an LR 308 and the 3006 (hint hint hint) but that's all right. I will definitely be making purchases through these guys again.”
“20+ days since order and payment and still have not shipped. I have bought thousands in gun parts from DTT, This last order has been nothing but a nightmare. I would stay as far away from them as you can until they get their act together.”
“I had issues with a build that I did. Got a Live Free Armory slide from them and it went together perfectly. I mounted it on my frame and am having feed and ejection issues. I contacted DTT via email just for advice, crickets. But, I also had issues with SCT who built my frame. So, I guess it’s buyer beware everywhere.”
“I asked them specifically about the measurements of a certain product and they gave me false information. I ordered it based on the information they sent me and it wasn't even close when it arrived. Then, when I called them to resolve the problem they told me that I would have to pay to return the item that they sold me under false pretense. Additionally, if I wanted a refund instead of store credit I would have to pay more! I will be contacting my credit card company and having the charge reversed and I will not be doing business with them in the future if this is how they want to treat their customers.”
“I have placed 4 orders and 3 have been messed up. And I’ve been waiting over a month for them to respond for last screw up. They send parts and pieces that don’t fit the order. And Their customer service is the worst that I have ever seen.”
“Place is a joke. Shipped me an empty envelope and thinks it’s ok. Don’t respond to emails and never answer their phone. Would never do business with them again. Read reviews before making a choice to buy from them.”
“Order placed on 1/7/2025 item never received called on 1/17/2025 to find out status, order was on hold and never picked. Ask to cancel an order and issue refund they charged me a 3% fee. This company is a joke Avoid at all cost”
“Horrible customer service! I emailed them over 20 times and no reply at all, then I called them and it's impossible to talk to someone. I have 3 pew pews from them and they all jam and do t eject correctly, but I fixed them all with lots of Dremel and polish. Not going to buy there again because their customer service is the lowest form of service.”
