“I ordered from them and they took more than 15 days to ship out the package. Called them and they told me that they'll take 3% credit card fees and 5% restocking fees, which by the way is nowhere to be seen on the website...”
“Took a month to get an upper, not complete mind you. Just handguard barrel gas tube and upper. No tightened down, bent and scuffed. No response from customer "service".”
“I sent an email to warranty a part (within the 48 hour of receiving window they require) in this email I included clear detail, order number, as well as pictures. A few days later “Mike A” sent an email asking for exactly what I already sent? So I once again sent pictures, order number, clear description as seen in photos. Weeks pass by and still no response so I sent another email asking them to at least respond telling me that won’t honor their warranty “kick rocks” basically. Weeks later, still nothing. Very disappointed. I now have to tell all the people I’ve recommended this site to not to purchase from here any longer.”
“I received from them a AR15 magazine adaptor from 5.56 to 9mm wich does not work well, making unsecure the rifle operation.
I sent emails to Customer Services couple of weeks ago only to receive a note saying "we are reviewing" your request for return.
I wont buy again from this company, and I dont recomend it at all. Not serius with customers.”
“Unimpressed with "in stock" shop times. In assuming they are not honest about what they have in stock and most likely a very small business that is not run well. Most certainly not an ethical business. Read reviews.”
“They take your money and wait a month to ship things. Their customer service is horrible. I'd avoid them. Saving $20 with their prices isn't worth the hassle”
“I use to love ordering through delta team tactical, few months back I made a order and the item said in stock, two weeks go by and not shipped, I called and asked and they said out of stock and will be a while. Canceled my order. Made another order and going on over a week and still has yet shipped, sat 15 mins waiting for someone to pick up but nothing so left a voicemail.”
“I have ordered multiple upper build kits from DTT. Many of the components are generic and frankly, cheap. However, the guards, barrels, and brakes look very good and they are solid! I’ve bought and built a 6.5 Creedmoor, 6.5 Grendel, and 5.56s from DTT, all on different brands of lowers. NOT ONE build from DTT will cycle correctly. Not one! They all fire one round but either do not fully eject or will not cycle another round. I have addressed just about every issue I can think of, including suggestions from my armorer buddies. I’ve even replaced some of the basic DTT components like buffers, and gas blocks (yes, purchased the more expensive adjustables) just to name a couple, spending quite a bit more money. I’ve used all different ammo and mags. No fix. I have other builds of different brands that function appropriately, and have, beginning with the first round sent down range. The only issues I have ever had with builds have been with the DTT products. I honestly wanted to love each one of the DTT builds but my experience has been soured. I am frustrated to say the least.”
“Here’s how my order experience went with DTT recently Nov. 2023. I ordered a 20” key mod rail from them for $40. After a week goes by I receive 4 handguard barrel nuts which I didn’t order. I called DTT and talked to someone in customer service who said he’ll look into my order and for me to send them a picture of what I received which I immediately did. A few days go by and I hear nothing from them even while I’m sending daily emails about my order status. Fed up as the end of week nears I contacted my credit card and reverse the charge. The same day I reversed the charge I start getting emails from DTT with a return label to send the 4 barrel nuts back to them and some sorry excuse. This could have all been avoided if they were more Honest and up front. I don’t see doing business with them again or they're partner companies. BUYER BEWARE!”
“I ordered your website. I paid for my items that showed the item was in stocks. So, when I ordered that item should have been placed in a bin with my name and shipped. But almost two weeks later I get a message from you guys. Item is out of stock. You have a replacement, which I will take. Reason is I have already waited 2 was. You guys took my money fast enough. Took a long time to respond. I thought maybe you had some military people there. They would know this would be unacceptable. I was sadly mistaken. Being an old 1SG this supply guy would have been relieved of his duties.
Suffic to say. I will never buy from you again. Further, I will warn anybody against buying from you. Especially my military friends and family.
Lonnie Loeschner
2709875665”
“Sent back 350 Legend upper back because it would not cycle. They sent it back and said it was fixed. Went to sight it in and they put a 223 barell on my 350 Legend upper. Just incredible.”
“Ordered a slide from their site, they waited 5 days to email me that they put the wrong price on the site and I had to pay more or my order would be canceled!! Never ever buy anything from them, they might email you and ask for more money. Unbelievable.
updated: Their response to my email was "we are where we are"... lol”
“I have ordered from DTT and had one problem which they promptly resolved. Shipping can be a bit slow but overall a good company to buy from. I would buy froom them again”
“The jury is out. Honestly, I don’t know if my problem is with DTT or the USPS since my package is now 24 hours overdue and, as usual, usps can’t provide any coherent explanation or help. This is no surprise to me that a government or semi-government organization can’t find its butt or my package with both hands but I do fault DTT for its selection of said agency.
I’ll update when I can talk to DTT…”
“I was skeptical at first because of reviews and BBB complaints, contacted Delta team tactical and after chatting with them a little bit they assured me that items would be delivered in good shape. I understand this time it's hard to get good help, but their staff was extremely polite and helpful, I'll order two upper assemblies pre-assembled, to save myself some time along with other small parts, my only complaint is they use USPS for shipping which is terrible about tracking. One upper assembly arrived and it still showed had not shipped. I have placed several orders with them since everything comes in in a respectable time and good product. Do yourself a favor and give them a try. The customer service was second to none.”
“I bought several items from these worthless yay-hoos.
Weld spring for the delta ring fell apart from simply depressing it.
No screw with the A2 butt stock.
Took them 2 weeks to ship simple off the shelf parts to me.
Wish I had came here before buying from these worthless people.
All I have gotten from them is a big run-around, and no satisfaction!!!”
“delta team tactical and its sister compalnies SUCK ass. they don't even know the law. they must be cheaping out on attorneys like the cheapout on the quality of thier parts and build.”
“I’m glad I wasn’t able to order from them, saved myself a hassle just by reaching out via email to get a response back that was very unprofessional, they didn’t try to help and didn’t seem to want the sale that badly. I started to read reviews and heard others stories. Please save yourself the time and look elsewhere.”
“Order a complete full build 6.5 Creedmoore kit. Got everything. Thought I had an issue but it was my fault. Contacted them and got customer support twice with no problems. Just ordered a 6mm ARC full build kit.”
