“After my cash withdrawal request was declined, I suddenly found myself locked out of my trading account. Along with feeling extremely frustrated, I was genuinely concerned about the safety of my investment. Unfortunately, issues like this are not uncommon and can seriously shake an investor’s confidence in trading platforms. Thankfully, when I reached out for support, Mrs. Olivia and her team responded promptly and helped me recover my funds efficiently.”
“After my cash withdrawal request was declined, I suddenly found myself locked out of my trading account. Along with feeling extremely frustrated, I was genuinely concerned about the safety of my investment. Unfortunately, issues like this are not uncommon and can seriously shake an investor’s confidence in trading platforms. Thankfully, when I reached out for support, Mrs. Olivia and her team responded promptly and helped me recover my funds efficiently.”
“Ordered items, 4 different times and everyone time they left something out or they sent the wrong items. The absolute worst customer service that I have ever encountered. Myself and several others quit ordering from them. They are terrible….”
“I officially give up attempting to get my money back. After the first two incidents I had to send multiple emails about my last order with no answer finally I received an email from them apologizing and saying they issued a refund. Out of roughly the $430 I paid they said the refund $43 but I never even got that. I’m over it.”
“20+ days since order and payment and still have not shipped. I have bought thousands in gun parts from DTT, This last order has been nothing but a nightmare. I would stay as far away from them as you can until they get their act together.”
“I had issues with a build that I did. Got a Live Free Armory slide from them and it went together perfectly. I mounted it on my frame and am having feed and ejection issues. I contacted DTT via email just for advice, crickets. But, I also had issues with SCT who built my frame. So, I guess it’s buyer beware everywhere.”
“I asked them specifically about the measurements of a certain product and they gave me false information. I ordered it based on the information they sent me and it wasn't even close when it arrived. Then, when I called them to resolve the problem they told me that I would have to pay to return the item that they sold me under false pretense. Additionally, if I wanted a refund instead of store credit I would have to pay more! I will be contacting my credit card company and having the charge reversed and I will not be doing business with them in the future if this is how they want to treat their customers.”
“I have placed 4 orders and 3 have been messed up. And I’ve been waiting over a month for them to respond for last screw up. They send parts and pieces that don’t fit the order. And Their customer service is the worst that I have ever seen.”
“Place is a joke. Shipped me an empty envelope and thinks it’s ok. Don’t respond to emails and never answer their phone. Would never do business with them again. Read reviews before making a choice to buy from them.”
“Order placed on 1/7/2025 item never received called on 1/17/2025 to find out status, order was on hold and never picked. Ask to cancel an order and issue refund they charged me a 3% fee. This company is a joke Avoid at all cost”
“Horrible customer service! I emailed them over 20 times and no reply at all, then I called them and it's impossible to talk to someone. I have 3 pew pews from them and they all jam and do t eject correctly, but I fixed them all with lots of Dremel and polish. Not going to buy there again because their customer service is the lowest form of service.”
“I fell for the blind box charging handle don't do it they know that it's junk and they just want to take advantage of someone like me broke my trust in them after writing them about it they said sorry gave my 5 percent discount code hope this stops some one else from being a victim that's what it makes me feel like then they sit back and hide and it's not about the money as much as doing what's rite just don't let them take advantage of you also”
“Horrible company bought a build kit for about 400$ peice of **** worked for 50 rounds then gave out … It took weeks for them to ship then weeks for them to reply to my email about it not working …
Just for them to charge me shipping to send back & wait weeks to see if they fix my issue
Do yourselves a favor never buy from here parts are trash 400$ for a gun that won’t shoot past 50rounds & customer service is an even bigger joke”
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“Order number DT-770550, I do not recommend buying ar10 308 build kits from here. They gave me AR-15 parts which were obviously not for a 308 ar10. When I contacted customer service they said it was too far outside the warranty. I bought it and it sat for a couple months since I was buying parts over time. When I began building it was when I ran into these issues and contacted them which was no help because it was already past the warranty date. When I built it after buying the correct parts the barrel was seated in the receiver and there is an obvious edge where the bullet and cartridge would scrape and create a malfunction. Since learning this issue I had to grind and polish the barrel where the bullet gets fed. Then I discovered another issue, the gas tube they sent me was too short..so now I am waiting for a new gas tube.”
