“DON"T ORDER FROM THIS PLACE ! They have NO customer service and don't reply to emails. You can't even contact them to cancel an order. After 3 + weeks of nothing, I filed a dispute with my credit card company.
BUYER BEWARE! Go elsewhere !”
“Placed and paid for an order over a month ago and have not received order and Delta Team Tactical does not answer their phone and does not call back. Doesn’t respond to emails or chat.”
“Had a package delivered USPS badly damaged .items missing or damaged upper sticking out of box other items missing or fewer than order can get no reply .come on guys your better than this.”
“I ordered two AR-15 but they never arrived. I sent emails and no response. I finally called and no one was available during business hours. A few days go by and I finally was able to speak to someone. They assured me the order was still being processed. Rep said business is crazy. Two weeks go buy and nothing. I try to call but no one was available. Customer service is terrible and it will be two months on March 27.”
“Bought a upper kit waited 2 or 3 weeks to get it, the upper was all beat up they wanted to give me 10% back, I paid for a brand new upper not a piece of junk, I told them no thanks, and will never ever buy anything from these crooks!”
“Terrible customer service. Place and order over a month ago and still did not get any updates. They ignored my emails. They put me one hold for hours just to hung up on me. Do not purchase from these crooks!”
“Ordered Davidson Defense Caravan build set 1/14/23, received 2/9/23. Considering I opted to pay $50 for the upper to be assembled and test fired, the time seems reasonable. It doesn't explain why the extractor rarely works. Even with Hornady Black Label SP, I had 1 jam out of a box of 20. The extractor looks to have been filed on to increase the distance from the bolt face, so they noticed it wasn't working right, but sent it out anyways. When I went to log in to my Delta Team account, my account had been closed out, just 2 weeks after receiving the parts. Also the Lakota Ops polymer sight set lasted about 120 rounds before the rear sight fell off broken. If you are planning to buy one of these kits to base a build on, I would recommend looking elsewhere as this company cares little about customer service, customer safety or parts quality.”
“The email I received said $6.99 for the Recovery Tactical MG9 pic rail mounted angled magazine pouch for Glock. I ordered 3 and after I checked out I noticed they charged me $9.99. I sent multiple emails and called with no response other than the automated email saying they received my request and it is under review. Terrible customer service, actually no customer service at all They didn't process my order until 1 week after I placed my order. I will not be making a purchase from them ever again.”
“Order Date 1/12/2023 I have contacted multiple time through email and phone. on email Tue, Feb 14, 9:45 AM no response. Call on your phone line. no customer service agent at the moment call back later. After waiting 20min!!! What kind of callback is that? try calling a lot of times. On Feb 16 got someone on the phone. they said they are trying to verify my FFL on email. i call my FFL to look out for the email. but still nothing. I have no response back yet. Need to file dispute because I can't even cancel the order.”
“Buyers Beware! You will be waiting a very long time. Placed an order 1-22 and 1-27, my ffl dealer sent their ffl same day. I cant believe a company is allowed to operate like this. It is past 17 business days already. Still have not received my ffl order. Sent 2 email inquiries, no response. Does not have customer service available on the phone. I asked for a full refund, hopefully I get a response. If not Im hoping my CC company can help me initiate a chargeback.
They should not allow online retailers to take funds without shipping the item especially if they have a massive backlog like this company.”
“Took over a month on the last two orders, and on top of that I didn’t receive my whole order. I contacted them and still haven’t made it right. Don’t waste your money on this company.”
“It took a month to receive my unassembled complete upper. After several emails asking of its whereabouts. Once received the BCG had and out of spec extractor. I didn't have anymore patience for the emails back and forth for another month.
I won't be ordering anything else from them..
When it seems to good to be true it probably is....”
“Orderd on 1-5-23 and it is now 2-14-23 and I have not received shipping info, a follow up call, or a real email. They send out a generic email and then update the shipping times on there website.”
“Delta Tactical is a bunch on lying scammers. They have sent me orders minus parts, which took three months to get after the birthday of the intended recipient.
I received an order with mismatched parts. I contacted the US manufacturer and they verified some of the parts were Chinese knock off buffer tubes.
These people should be PUT OUT OF BUSINESS...”
“DTT, this online store has a every poor customer service, buying from this online shop you will have to wait for a long long long time to get the item ship. I will never buy anything from them again.”
“Slow slow shipping sale produts they dont have in stock take your money and you wait and wait and wait calling them takes acouple of days to get threw”
