“Would rate 0 if I could literally been a month since I ordered from there b.s website still haven’t even got a tracking number still hasn’t shipped smh. Gonna get a refund ASAP I would not recommend to anyone. Just pray nobody else gotta go thru this.
Ps what I’m ordering is not serialized or you don’t require FFL so I don’t wanna here that’s the reason on wait.”
“companys like this have either been hit bye covid ,or it sem this place was like this before oder on 28th of nov an hear it is the 22 of dec an they sent a kit missing parts .then they want pictures like your trying to get something for free ,the people they have working there dont have any clue what they are working with i probley know more ,its like home depot an then some no one knows nothing no cutomer support ,get back into bussness when you cant treat customers the way they should spending good hard earned money ,this 1 of mnay faily apart i say dont take your chances”
“DO NOT DO BUSINESS WITH THEM!!!! I ordered 5 unassembled complete upper receiver parts from them 22 days ago and still haven't received a shipping confirmation yet. They deducted my $2K right away from my bank account but still haven't even processed my order. Their website says unassembled parts will ship within 3-5 days. Well it's been 22 days.
STAY FAR FAR AWAY FROM THIS COMPANY!!! I should've read the reviews 1st on here!!!
I even tried to contact them via email and my email keeps bouncing back as undeliverable. And no replies back from phone calls!!!”
“I was in the process of an LR.308 build and ordered a .308 complete buffer assembly from Delta Team Tactical. I received the part from them but was waiting for the barrel and bolt carrier group that I ordered from a different company to come. It literally took me a year just to get the parts to build the rifle. Once I got the rifle together I figured out that the bolt carrier group would not travel far enough back for the bolt catch to work even when using the charging handle. I checked the spring next to my sons .308 and found out that they had sent me the wrong spring. I emailed pictures and an explanation along with my order number and got a reply that because my order was so old they couldn’t help me. I replied again the wrong parts are new it was the wrong spring and I would send it back to them in exchange for the right one. They refused to send me a $10.00 spring to keep my business and I have purchased many other things from them. Never again.”
“DTT can’t seem to resolve a missing item in my order. Support keeps emailing asking for photos of what I received, how does that help with a missing item? I sent photos via live chat of my invoice and the item I received. Days later they are still asking for photos. When I respond to the email it says their mailbox is full try again later. So far very disappointed.”
“Delta Team Tactical / Omega Manufacturing & Davidson Defense are all the same company. They ship products out very poorly in USPS priority envelopes that do not protect the items well or at all. Product are Cheap Chinese items are times that are not tested or confirmed for quality but expect the end user to assume all responsibility and they do not back up the products by any means. Purchased BCG + Charging handle combo charging handle wont even go in the the upper receiver. Purchased multiple buffer tube kits was told to grind the tubes my self or mod would not take the products back and lastly I purchased multiple receivers from them. These receivers and multiple other products are shipped in USPS priority envelopes thought nothing of it but now that I am trying to use these items well the BCG will not go into the product at all & due to the shipping method they use the item / s have stress marks on the sides. So outside of this having 2 issues with damage and that the BCG will not go into the product as from my dealings with them it always falls to the consumer to take the loss. No such thing as a lifetime warranty free of defects or sorry we use use a shipping methods that does not protect your purchase. So again I don't expect this same company to provide real customer service or resolve the issue but clearly expect the answer to be thanks for the free money, good luck.”
“Bought a .243 barrel last year from dtt and it failed the go gage and i had to finish ream the barrel. A friend of mine has the same issue with his barrel from dtt it also failed the go gage and will not accept a factory round. He is going to contact dtt we will see how they resolve this. This company has a serious problem with Q A and it needs to be addressed i will not be buying products from dtt any more.”
“I second the review concerning out-of-spec or blem parts. My Lakota 9mm BCG firing pin hole in the bolt face is severely off-center and the pin strikes barely set-off a primer. I guess that’s why It was so cheap….the quality is cheap! I don’t expect to get any help based on other reviews posted here. I’ll just shoot it until it doesn’t shoot and purchase my next parts elsewhere.”
“Worse company ive ever dealt with in the 2A community in over 15+ years.
They sell out of spec BCGs. NIB coating done improperly. Indents all over my bolt lugs. And they had the audacity to say it's "normal" lol yet their website page for the item didn't show the markings nor a disclaimer.
Then proceed to screw you over with restocking fees, cancellation fees, shipping fees. Etc.
I'm so stupid for giving them my business. I've reported them to BBB and my Credit Card Company.”
“The worst customer service company. They shipped some of the parts and missed sending the rest of the order. Sent many emails and phone calls. Manu keep telling me that she will discuss with her manager. Never get back or respond. She keeping telling me they are unstaffed.”
“Never received the items, customer service said he can not help, even saying I will be denied if I file for refund because there was no insurance. This company is a fraudster. AVOID !!!”
“I ordered a 80% lower from Delta Team which never arrived. Apparently it was sent to the wrong address. I sent them multiple messages both before and after it went to the wrong address to update them on the correct address. They kept sending me messages telling me to take pictures of it so the could remedy the problem. Of course I had no items to photograph. I called and was told they would send it to me when it returned to them. Unfortunately, they did not send it to me and charged me a restocking fee of 15%. I wound up ordering from a company that actually had customer service and will not deal with Delta again. If you do not want to be ripped off, do not utilize this company.”
“Customer service and any form of phone response or instant message is a joke, huge delays and waiting for someone to answer the phone is ajoke. I have been hung up on 3 times each time I. All which is 3 times a week. The email response is just as bad. Instantly refers you to there email site to respond to them and cancels the request to be called back after waiting 37 days for and item to be built and shipped. I had to call them to find out they haven't even built the rifle yet.
I was the owner I would fire my entire staff and then go jump off the north rim of the Grand Canyon head first with out a safety. I would not be able to live with myself knowing my staff treated people so badly. Good news is you could use this company as a perfect example of how to not run business or how to not treat customers.”
