“Never received the items, customer service said he can not help, even saying I will be denied if I file for refund because there was no insurance. This company is a fraudster. AVOID !!!”
“I ordered a 80% lower from Delta Team which never arrived. Apparently it was sent to the wrong address. I sent them multiple messages both before and after it went to the wrong address to update them on the correct address. They kept sending me messages telling me to take pictures of it so the could remedy the problem. Of course I had no items to photograph. I called and was told they would send it to me when it returned to them. Unfortunately, they did not send it to me and charged me a restocking fee of 15%. I wound up ordering from a company that actually had customer service and will not deal with Delta again. If you do not want to be ripped off, do not utilize this company.”
“Customer service and any form of phone response or instant message is a joke, huge delays and waiting for someone to answer the phone is ajoke. I have been hung up on 3 times each time I. All which is 3 times a week. The email response is just as bad. Instantly refers you to there email site to respond to them and cancels the request to be called back after waiting 37 days for and item to be built and shipped. I had to call them to find out they haven't even built the rifle yet.
I was the owner I would fire my entire staff and then go jump off the north rim of the Grand Canyon head first with out a safety. I would not be able to live with myself knowing my staff treated people so badly. Good news is you could use this company as a perfect example of how to not run business or how to not treat customers.”
“6 weeks and nothing shipped. Everytime I contacted was told something different. "Its being shipped today" a week later "Will get added to priority build list, will go out this week", next week "Covid hit us hard, we are behind" every single time they just give an excuse.”
“I Bought a drop in trigger that sporadically acted like a binary trigger. Very unsafe. I took the gun with the trigger installed to a gunsmith. They worked on it for several hours then told me that they could not fix it because there was something wrong with the geometry of it. Now I cannot get them on the phone to try to get a return. I have tried dozens of times. Have sent emails as well with no reply.”
“Thanks for sending me to a collection agency, I'm posting my experience all over the place as follows, "Buyer beware! Delta Team Tactical accepts and collects payment and when the merchandise doesn't arrive, there is zero customer support and 6 months later, they send you to collections (because I notified my Discover card who conducted an investigation and reimbursed me because they're investigations department stated that they couldn't reach anyone)"”
“I ordered a bolt carrier group and a charging handle. The bolt carrier group had a broken gas key, I contacted them sent pictures of it they will not replace it. That's bad business and I will not support them anymore. I've purchased quite a bit from them and this will be the last. You should not have to pay for junk damaged parts. I won't again.”
“They sent the wrong part and then after I told them I didn't want or need a replacement they sent another wrong part... Don't throw your money away....”
“Placed an order on the 27th of April. They took my money on the 29th. They do not EVER respond to inquiries of ANY kind. They say it takes 18-20 days to assemble an upper AFTER you place the order. I wait. 3 weeks goes by without a single word. I send them a notice to cancel the order and low and behold a response. They say it was delivered on May first. Only 2 days after payment, they assembled it and packaged it, shipped it and delivered it. I asked for tracking information. They send me tracking information to Taylor South Carolina. I live in Idaho. I send them my order information. Now NO RESPONSE AT ALL. Do what you want with this information but BE VERY CAREFUL !!!!”
“Bought a Aero Precision upper for $79.99. They sent me “their own” junk upper. So I’m out of $40. I’ve called and called...emailed and emailed...NOTHING! I’ve been trying since end of April to resolve this issue. Nope, at the time of this review it’s May 12th. Mistakes are mistakes and it’s just that, but don’t ignore me. They’re in business because of people like me. They have forgotten that. It’s also how I still get daily emails on sales and the owners wife has a “blog” she writes in those emails daily. Must be Liberals”
“Sold me a 6.5 creedmoor ar10 upper that will not work. The ammo will not feed due to were the barrel and upper reciever is put together it doesn't match. I've tried several attempts to contact them by email and calling. They won't reply. Ive had to start a dispute with my credit card company. These people shouldn't be in business. Look at the better business bureau on them. Its all the same, they sell junk and won't reply to you after the sale. I wish i would have never done business with them.”
