“I ordered 9mm lower on 1/29/24. Today is 2/26/24 and still don't have it. I asked the person on the phone if my lower would be able to ship to my FFL. They said yes 12 days later I called they said it can't ship there. So then I asked for them to refer a gun shop and they did. Some time later I called them to see what is going on. They told me it has not shipped and wasn't even put together. Now I'm left with a tracking number that goes to the website and shows me error and that's it. I have spent and ordered a lot of gun parts from online. Like PSA/MMc/pew pew Tactical and they get to me within 3 to 5 days and have never had this problem........”
“Horrible service. No ability to reach company via telephone, email or internal message system. Order placed 3 weeks ago with no response to all outreach attempts. Also multiple listed phone numbers do not work. Have not contacted CC company for full refund. Do NOT shop here. Highly suggest another retailer or vendor. I would give a zero if i could. 2/2024”
“placed order on 2/19 mid morning, haven't heard anything 3 days later, sent email on 2/23 requesting to be canceled, instaed they sent a "tracking" number. I was NOT able to respond to emails and they shut off their website email.
NOT GOOD..”
“My item has yet to ship but I am still inside the estimated window. I was worried due to the large number of poor reviews so I called them and let me tell you what the man in my call was awesome. Fast, informative, well mannered and happy to help. My experience overall still hangs in the balance but if that fella was any sign I doubt I'll have a bad time.”
“I would say as a whole they do well, and I haven’t had issues with the rifles much. However I would strongly suggest whoever purchased something there that has been installed to double check everything.
Seems like other reviews and my experience as well is whoever builds these things doesn’t seem to have the attention to detail you’d expect from a firearm related company.
I purchased an AR upper kit that came assembled. The muzzle brake was installed upside down actually making muzzle rise worse.”
“My order was incomplete. After multiple requests by email, the correction process was started. This delayed my appointment deadline with my machinist. I requested that they take the incomplete parts back, and complete my order, including assembly which I would pay for. Instead, they sent me the missing parts and asked that I send all of the parts back to them to be assembled. I requested an itinerary and I have yet to receive one. This process has taken over seven months and has yet to be completed. I will never do business with them nor would I recommend them to anyone in the future.”
“I wish I had read all of the reviews before deciding to order from them. I ordered a gas block and gas tube from them. The parts came relatively quickly. After opening the gas block, I tried to adjust the adjustment screw in and back out. Well that was a no go. Whoever assembled it, cross threaded the screw when putting it together. I've emailed 3 times with my order number and have called and eft a voicemail. Been over a week and I still have not heard anything back from them. I just want a replacement that works. Save yourself the time and 40 bucks and go to an honorable retail shop and buy a different brand. I now have a 40 dollar gas tube. :(”
“Horrible took forever to get my parts got a sct frame complete upper only good thing about this Glock clone build was the red dot took pistol out to shoot and it’s junk I’ve tried everything it James like crazy failed to eject like crazy I’ve replaced everything in this gun dang near never again can’t get in touch with company”
“I have used them for years but....I placed an order on 11-28-23. It is now 1-5 24 and after over 2 dozen attempts both by phone and on the web sight I have not heard a word from them. They took my money but wont take my phone calls. There is ZERO customer service and I will not use them again.”
“I ordered from them and they took more than 15 days to ship out the package. Called them and they told me that they'll take 3% credit card fees and 5% restocking fees, which by the way is nowhere to be seen on the website...”
“Took a month to get an upper, not complete mind you. Just handguard barrel gas tube and upper. No tightened down, bent and scuffed. No response from customer "service".”
“I sent an email to warranty a part (within the 48 hour of receiving window they require) in this email I included clear detail, order number, as well as pictures. A few days later “Mike A” sent an email asking for exactly what I already sent? So I once again sent pictures, order number, clear description as seen in photos. Weeks pass by and still no response so I sent another email asking them to at least respond telling me that won’t honor their warranty “kick rocks” basically. Weeks later, still nothing. Very disappointed. I now have to tell all the people I’ve recommended this site to not to purchase from here any longer.”
“I received from them a AR15 magazine adaptor from 5.56 to 9mm wich does not work well, making unsecure the rifle operation.
I sent emails to Customer Services couple of weeks ago only to receive a note saying "we are reviewing" your request for return.
I wont buy again from this company, and I dont recomend it at all. Not serius with customers.”
“Unimpressed with "in stock" shop times. In assuming they are not honest about what they have in stock and most likely a very small business that is not run well. Most certainly not an ethical business. Read reviews.”
“They take your money and wait a month to ship things. Their customer service is horrible. I'd avoid them. Saving $20 with their prices isn't worth the hassle”
“I use to love ordering through delta team tactical, few months back I made a order and the item said in stock, two weeks go by and not shipped, I called and asked and they said out of stock and will be a while. Canceled my order. Made another order and going on over a week and still has yet shipped, sat 15 mins waiting for someone to pick up but nothing so left a voicemail.”
“I have ordered multiple upper build kits from DTT. Many of the components are generic and frankly, cheap. However, the guards, barrels, and brakes look very good and they are solid! I’ve bought and built a 6.5 Creedmoor, 6.5 Grendel, and 5.56s from DTT, all on different brands of lowers. NOT ONE build from DTT will cycle correctly. Not one! They all fire one round but either do not fully eject or will not cycle another round. I have addressed just about every issue I can think of, including suggestions from my armorer buddies. I’ve even replaced some of the basic DTT components like buffers, and gas blocks (yes, purchased the more expensive adjustables) just to name a couple, spending quite a bit more money. I’ve used all different ammo and mags. No fix. I have other builds of different brands that function appropriately, and have, beginning with the first round sent down range. The only issues I have ever had with builds have been with the DTT products. I honestly wanted to love each one of the DTT builds but my experience has been soured. I am frustrated to say the least.”
