“I have ordered from DTT and had one problem which they promptly resolved. Shipping can be a bit slow but overall a good company to buy from. I would buy froom them again”
“The jury is out. Honestly, I don’t know if my problem is with DTT or the USPS since my package is now 24 hours overdue and, as usual, usps can’t provide any coherent explanation or help. This is no surprise to me that a government or semi-government organization can’t find its butt or my package with both hands but I do fault DTT for its selection of said agency.
I’ll update when I can talk to DTT…”
“I was skeptical at first because of reviews and BBB complaints, contacted Delta team tactical and after chatting with them a little bit they assured me that items would be delivered in good shape. I understand this time it's hard to get good help, but their staff was extremely polite and helpful, I'll order two upper assemblies pre-assembled, to save myself some time along with other small parts, my only complaint is they use USPS for shipping which is terrible about tracking. One upper assembly arrived and it still showed had not shipped. I have placed several orders with them since everything comes in in a respectable time and good product. Do yourself a favor and give them a try. The customer service was second to none.”
“I bought several items from these worthless yay-hoos.
Weld spring for the delta ring fell apart from simply depressing it.
No screw with the A2 butt stock.
Took them 2 weeks to ship simple off the shelf parts to me.
Wish I had came here before buying from these worthless people.
All I have gotten from them is a big run-around, and no satisfaction!!!”
“delta team tactical and its sister compalnies SUCK ass. they don't even know the law. they must be cheaping out on attorneys like the cheapout on the quality of thier parts and build.”
“I’m glad I wasn’t able to order from them, saved myself a hassle just by reaching out via email to get a response back that was very unprofessional, they didn’t try to help and didn’t seem to want the sale that badly. I started to read reviews and heard others stories. Please save yourself the time and look elsewhere.”
“Order a complete full build 6.5 Creedmoore kit. Got everything. Thought I had an issue but it was my fault. Contacted them and got customer support twice with no problems. Just ordered a 6mm ARC full build kit.”
“My product shipped quickly after my FFL sent the info. Well within the stated timeframe. I was worried after seeing some reviews, but I am quite happy. Price was outstanding as well.”
“I'll never deal with them again. They took almost 90 days to ship something that was originally supposed to ship in 14 days max. Comms is non-existant, as all emails were responded to by auto-reply. Tried calling numerous times and nobody ever answered the phone. I probably should have disputed the order, but needed the item.”
“I ordered a frame to be shipped to FFL. Dealer info was sent but Delta hasn't shipped frame. Going on 35 days and attempted at least 4 times to contact support but no response. Guess I'm stuck filing fraud charge against them. Will not recommend or use this company again.”
“I wish I had read these reviews before buying.
The shipping was slow but not the worst I've experienced. I ordered a complete kit minus the stripped lower. They forgot to include the stripped upper. After emailing several times I received I generic automated reply. I have emailed many more times with pictures of what I received and the invoice of what is supposed to be included. Still no response after 3 weeks. What a joke!”
“While the products are always as described and of good quality. The customer service sucks, no other way to put it. I ordered a stripped lower LR-308 on April 2, 2023 and as of this posting, April 28, it has not arrived at the FFL. I understand that they cannot ship until they receive the required paperwork from the FFL but the received that on April 12. This is a stripped lower, it only needs to go in a box and be on it's way. When I call it always says no customer service representatives available at this time. I had to email 3 times to get a response that they are waiting on the FFL, I called the FFL and they had sent the required paperwork the week prior. I emailed back and they confirmed they had received it but still had not shipped. I've used DDT before and always had quick service. If they are that busy, it means business must be good, HIRE MORE PEOPLE.”
“I am stuck with a partial order I cannot send back. There is no customer service. I called delta team tactical, davidson defence as well as omega. No customer service at all. I will not order from them again.”
“They take the liberty of sending things signature required for delivery so if you not home you cant get you package. I've been here waiting all day
It's 6:30 pm now l got an email saying it's out for delivery and I got another email saying it would ne here today but its looking like it's not coming today so now I have to waste all day tomorrow waiting around. All this because of their policy. Signature required is something that the customer chooses not the sender. If it werent for this they would be ok but making someones wait around all day and the following day is bad amd totally rude and unacceptable.Order from them if you want. I wont be ordering anymore.”
“This company keeps sending me order confirmations, receipts, and tracking emails for someone else - all of these emails contain the actual customer's address, payment information, and phone number. I've reached out to customer service multiple times to get my email off their mailing list and never get any kind of response while the emails haven't stopped. Don't shop from this company, they'll send your sensitive info to strangers.”
“I had ordered a serialized frame on 3/18. I am now well outside the time period that they gave on their website. Zero customer service. I have called a million times and no one answers. I sent emails and get the automated response that they are looking into the matter but nobody contacts me. I had my FFL send their information on March 21st and still no reply. I will wait in hopes that my items ship out but I am not a happy camper.”
“This place needs closed down. After many emails and phone calls with 0 response to my order I finally put in a dispute with the BBB. Well now I finally get a response that they refunded my money but charged me a fee to cancel my order. This company are crooks. If anyone ever files a class action law suit hit me up because I'm in.”
