“I dont know what to say except I will now read reviews on any company I order from them. I ordered a magnifier from this company 2 weeks ago tomorrow. Haven't received order and can get no tracking details or find out anything about my order. I've sent emails and tried to call several times. Today I was on hold 45 min. And 30 min yesterday. Then you get a message saying no one is available to answer phones. Its literally impossible to contact them. They wont even email you back. Getting nervous about it now. Im on disability and every dollar counts for me. Just wanted to treat myself to christmas present. Looks like im not even getting a chunk of coal. Is this even a real business or am I getting scammed. I guess ill wait a few more days and then file a claim with my bank hopefully it will just show up. Super disappointing!”
“I have ordered many times from Delta Team Tactical, shipping was not as fast as expected but never have had a no show order. last order I had was in August of 2022. I am giving four stars for shipping is not super fast but I do realize that at the time there was, and still is, a lot for turmoil in shipping parts. It all fit together and works as good as it looks”
“SCAMMERS. They take your money and completely ghost you after. I'm going on a month now and nothing. The only help they have to offer is some 3rd party service and I think they know nothing because nothing gets done. Nothing but excuses, sad. SCAMMERS not to be trusted. Should be ashamed to call yourself a business.”
“I'm starting to think my purchase on 12/8/22 was more of a donation than a purchase. As with so many reviews, they take your order but never ship, never answer the phone, never return your email, and will never get another order from me.”
“WARNING : THIS COMPANY IS NOT WORTH THE AGGRAVATION IF THEY SHIP AT ALL THEY SEND THE PARTS THAT DON'T FIT TOGHER . IF YOU SEND IT BACK THEY LOSE IT AND WILL NOT REFUND..SCREW ME ONCE SHAME ON YOU SCREW ME TWICE SHAME ON ME. THEY NEVER ANSWER THERE PHONE SCREWED ME OUT OF $209.24”
“I ordered two items on 12/9/2022 which were intended as Xmas gifts, since it's been 10 days I am not able to get response by email or someone to answer the phone. Not sure what to do now, very poor customer service and communication. No where on the website when I placed the order did it mention and type of delay issues. It took 21 minutes on hold today for me to get a prerecorded message that no customer service agents were available.”
“Ordered a simple ar-15 barrel in stock on the third..after 5 days I tried to call..phones out of order..when I emailed them and got a BS excuse of 75% of staff our with covid..I still gave them a couple more days..phones still out of order..emailed them..got another excuse ..here it is 13 days later and still hasn't even been shipped..they use to be a good company but lately falling behind in all departments”
“They wait two weeks after getting your money to ship your order. You get a notice saying your order has shipped when you shouldnhave already had it a week ago. This is a company anti customer policy that PSA also uses and the reason I left them. I was hoping delta team tactical would be better but just like Palmetto state they have good products and good prices but you have to loan them money for two weeks in order for them to send what you paid for. I found another place that ships the next business day like they should and so thats my new place to order from. 80'%lower.com.”
“I did read the previous reviews and wanted to see for myself whether a good or bad experience was to come. After the package arrived within a week of placing my order, DTT delivered big time! I was first motivated by their very competitive pricing. My order was diverse with TF Tactical lightning Glock triggers, spring kits, LFA fluted match barrel, Recover Tactical pistol stabilizer just to name some. Packing slip included confirmation with everything accounted for. Again, their prices are by far the lowest I found and I will definitely order from DTT in the future. I hope everyone has the same great experience. Wanted to give props to the Delta Team as my experience was opposite from the negative reviews I had read. Keep up the excellent work, you have gained a loyal customer in me. Happy Holidays to all!”
“You place an order after fighting with their website and after 7 days or so you begin to wonder where your order is because you should have it by now so you check and find out it hasnt been shipped yet. There is absolutely no excuse for this. It is an anti customer policy that they have decided to use. Give us your money and dont expect anything soon. It's some sort of new age way of doing business they are trying to push on customers so they have the control and it is a privilege for you to be able to do business with them. Big mistake. They wont be around in a year when competing agaisnt companies that ship the same day like they should.”
“Well, as others have stated, I'm not one to write reviews and that usually goes for the good and the bad. I think it's related to not having enough data to make a fair assessment and I only sought out the reviews for this organization after I experienced an issue w/ an upper receiver I'd purchased from DTT. Once I read the reviews, I was overly concerned, I wasn't going to see a positive resolution to my situation, which consisted of an assembled upper and an issue w/ the gas tube. While it took some back and forth via email, providing photo's, and specific details to my situation, they were very receptive and willing to resolve my issue, this despite, being outside the warranty period due to unrelated delays completing my lower. I was provided a mailing label, promptly packed and shipped the upper receiver back, where they examined the issue, corrected and promptly shipped it back. All in all, the process took slightly over 30 days, which wasn't a huge concern for me, I just wanted a properly functioning upper receiver.
So again, after reading all the negative reviews, I felt compelled to add my first time purchasing experience with DTT and not having any insight to some of the others who have had issues. My first purchase was not perfect which is why I took a star off however, once I realized an issue existed w/ the upper, I reached out to them, and it was made right.
I will continue to purchase from them and have nowhere near written them off based on their willingness to listen and correct my issue when it was properly detailed. Plus their prices are very competitive and easy on my bank account so anyone who's on the fence and doubting this organization, as I started too, don't. Do yourself a favor and save a few bucks where you can, hand to God!”
“The product quality is good but the reason I switched from Palmetto state to Delta team was because Palmetto 's slow shipping and I was hoping delta team would be better but they slow too. I'm looking for a place that ships same day as they get my money not a week later.”
“The product quality is good but the reason I switched from Palmetto state to Delta team was because Palmetto 's slow shipping and I was hoping delta team would be better but they slow too. I'm looking for a place that ships same day as they get my money not a week later.”
“First, I never right reviews. However, after this experience, I think others should be warned. I ordered a Glock gen 1-3 compatible, complete lower/upper parts kit. For some reason I never received the confirmation email. I called customer service and we figured out that the email was wrong, we corrected this and I looked forward to receiving the goods to facilitate my build.
Some time passed and still nothing. I contacted customer service again, and was told I never responded to shipping address verification emails. Luckily, the person who corrected this email problem, was the person taking the call. She contacted the “billing” department and advised me they would send me an invoice, and after verifying they had it on hand since it’s now listed “out of stock” online, advised me they would get it shipped out right away once I paid the direct invoice.
Thus ensued an over week long saga of calling them daily to request this direct invoice. To be told each time: “We’ll get it right out.” After verifying my email, making sometimes three calls a day, and still waking up the next day to no email numerous times, I asked to speak to a supervisor. After being told that none was available, but they would call me back I received the invoice finally.
I still haven’t received any tracking information, nor a call from a supervisor and I’ve had no time to call them today. This experience is documented completely by their phone recordings, and email system.
To say I’m confused and disappointed is an understatement. I’ve now paid twice for an item, had absolutely no follow through from this business and unless I call and beg for this situation to be remedied, it most likely never will. If I could give negative stars, I most certainly would at this point.”
“Ordered their "Free Endomag with purchase of any 9mm build kit". Never received endomag, contacted delta and they said since it already shipped, they won't honor the offer. What???? Very deceptive and probably illegal business practice.”
“purchased a Davidson Defense drop in trigger and it is junk. It is dangerous as it slam fires . questioning weather I will continue any business with DTT.”
“prices are good but for the same price I their are other website with free 24 hour shipping tried to cancel my order but no one ever reached back to me been 2 weeks and still haven’t received my order”
