“I ordered a AR15 large repair kit and 2 Sig P320 uppers and 2 barrels. The website said free shipping on all orders over $250 and my order was $931.87. On checkout I did not have a choice on shipping because it was free shipping. No choice between UPS, Fedex or USPS etc. Three days later I received a tracking number and 10 days later I received my order. The box had a big hole in the side of it. 4 out of 5 items inside were damaged. I took several pictures and called Delta Team Tactical ASAP. I spoke to Trey for over 1.5 hours by phone sending him my emailed pictures. He finally told me that his email server was down and to try later. Over a 3 week period of time I sent 52 emails with all the pictures and 15 phone calls. Finally yesterday the emailed back and told me that they won't refund my money, they won't exchange the product nor will they take the product back. This was after three weeks of talking with them they had said from day one that they were going to exchange my entire order once they received my pictures. Yesterday their email said because I refused the shipping insurance that I'm screwed. Please remember I had no choice in who, what when or how my order was going to ship due to it was free shipping from then. This is the KICKER, Delta Team did NOT put any packaging in the well over sized box, no bubble wrap, no peanuts, no paper etc. If they had my order would not have bounced around inside a way too big of a box (2FT x 3FT) and gotten damaged. They tried to lead me on for almost 30 days so I could not do a charge back which I did today after warning them and giving them 28 days to resolve the problem. I have read other reviews of other folks having the same problem. When they meaning Delta Team chooses the shipping method you don't have a choice. They told me to call UPS which I did and UPS said there was nothing I could do because I was not the shipper nor did I pay for shipping that Delta Team was the shipper and paid UPS. SCAM folks at Delta Team, lied, poor packing and leading a customer on for 28 days and then trying to screw a 100% disabled Veteran out of my money and my product. This review should be ZERO stars but 1 star is the lowest this site will allow. BE AWARE”
“Just got my refund because your website advertised one thing and then changes after you get my money. Telling me I had to have a FFL license. I got my money back minus $10. 60. I hope you choke on it. I know from other friends I talked to that you did this to everyone. I will never buy anything from your company ever again.everyone I talk to will be told of my personal experience. Enjoy ASSHOLES !!!!”
“Buyer be ware DDT has changed and not for the good get email saying 30 days to purchase 80% lowers before they have to be serial numbered. I ordered then get email they need FFL to ship I call the guy says we ran out of non numbers automatically switch I canceled the order then get email they returned my money to account I looked and it’s $21.65 short customer service gives me a BS $4 ea to restock something they did have in the first place. Then before I answer that email I get another saying that all I’m getting back it’s my fault picked the sku# with ( s )in it. How does a customer know what your sku# means I’ll never spend another dollar at DDT they pulled a bate and switch customer service sucks and rude. Look into AR industry
Attached photo that inspired purchase of a product they never at the time the email came out took them 10 days to send me email they need FFl before I knew there was a problem.”
“This sham scanner company has seen the last of our groups money. I ordered a 80% frame for my sons birthday, it came a month later, missing parts and total junk, with no instructions included.
When I called and emailed, all I got was NO RETURNS. They sold JUNK, without all the parts and will not accept a return or allow me to pay the difference for a P80, like I bought my other son.
They have seen the last of the two dozen member groups money.
Buy elsewhere... they are scammers and con artists of JUNK.”
“I was skeptical about ordering after all the horror stories. I wanted to build a 6MM ARC upper and they had the least expensive on the net. Everything but the BCG for 250.00 plus tax. I went ahead and paid a credit card the amount that it would cost for my debit card, just in case something went wrong the transaction I could make a disput. Well, a week in I got a notification the order was received, a couple day later a tracking number, and a total of 2 weeks later it arrived. Don't expect it to be ightning fast and I wasnt. I could say The experience I had was like going Into a Casino and cashing out after you come up a couple bucks.”
“although I haven't ordered from them in a year or so...I had an upper with
a canted guard...they sent me a return...issued a return slip...7 days later
got my refund....
move forward to more recent, ordered a 16in upper 1/9 twist...and let me tell
you something...this is by far the most accurate upper I have with 55g 556
better than my bravo...aero act....it was actually just supposed to be a cheap
build for the wife (so she can have her own rifle) and turn out being SUPER
accurate....sub Mao at 100. so I have a 900$ leupold on a 269$ upper that shoots
exactly where I want it almost every time. I have also ordered a few times...
a bcg, some cheap iron sites....never really had an issue with them...”
“WARNING: Do NOT buy from!!! SCAM website!!!
Sold me a trigger that doesn't fit standard mil-spec lowers. I tried on 3 different companies lowers. They are not 80's. They wanted to charge a "re-stocking" fee because they said it fit theirs. I had to demand to get all my money back. They responded by black listing me. I will go through my CC to get the refund as they won't give it to me.”
“Ordered a .308 complete upper & paid for assembly and test firing. Took them 2 months to complete my order and ship to me. When I was finally able to shoot it the bolt didn't cycle correctly. It wouldn't eject the spent cartridge or load another. After I oiled the bolt carrier it started ejecting the spent rounds but the bolt still doesn't cycle enough to load another round. There is no way they actually tested this upper, if they did the problem would have been corrected. I have a single shot AR rifle now. Contacted customer service & they tell me it's already out of warranty. I'm going to take it apart myself and see why it's not functioning properly. Don't trust them to do any assembly work or test firing. Very dissatisfied.”
“This was my first and last order from Delta team Tactical it's been two weeks since I placed my order and my status still says new and when I called I was put on hold for 20 minutes and then hung up on without speaking to anyone. I sent them a email two days ago asking about my order and they said It'd be shipped that day and still nothing. In the email I got back the guy tried to justify their incompetence and was very sarcastic.”
“I've ordered from Delta four times in the past 30 days. Even with all the craziness about the 80% lowers they never disappointed! Even things they said would be 2-3 weeks to ship, they shipped early! I got constant shipping updates as well. Twice I emailed them with questions and both times I received a call back within 15 minutes! The items I've ordered have all exceeded expectations evey time. I couldn't be happier with Delta and I am a loyal customer now!!!”
“I recently placed an order with delta after buying from them I noticed the bad reviews and honestly got a little nervous , but that quickly went away from start of purchase till shipment was at my door was exactly 8 days since that order I placed another order and will be purchasing from them again in the near future ! Thanks delta”
“Not sure about the bad reviews but I had questions call and talked to someone in mins my order shipped out in 3 day from order and can't beat the price.”
“I’ve ordered many uppers from them and they always come thru with a quality product at an unbeatable price, if you can read and comprehend the shipping section you will have no issues they hands down got my business when I get the ar build itch”
“Ordered complete upper from delta team tactical. Had absolutely no negative issues. Recieved what I ordered at a great price. Only problem I have with my grendel upper is the cost of jewelry to make her look good. And her finicky attitude towards my reloads.”
“last two months I have ordered 2 80% uppers and some accessories first order it was ran late I called to check status and they were oh yeah it's late it shipped very next day so okay a bump in the road it happens so I ordered another and it ran late I called to check status again just to find out it was on back order no call or email telling me it was back ordered customer service was very poor telling me they will look into my order and I will call you back 2 days later no call this went on for a week so I asked about canceling my order sense nobody would communicate I was told I would have to pay a restocking fee even though order was several weeks late and they couldn't give me a ETA on my back order but to my surprise order shipped after I wanted to cancel they really need to fix there customer service so would i order from them again I doubt it once your order has been placed your money is held hostage until they ship your order”
“I have had nothing but good experiences with DDT. Ordered several uppers and went to their Orem location to pick them up within a week of placing the order. They were super helpful and friendly. Will be placing another order here shortly.”
“Ive made several orders and haven't had an issue yet, shipping times are quiet long though. One order took 20 weekdays to ship, but they tell you this on the sight. Good prices overall,so i have no issues with DTT.”
“Horrible company to do business with did there online order pick up in store witch is usually ready in an hour or so drive the 30 plus miles to store get there and was told they moved there warehouse and would be notified when it was ready to pick up. Got an email saying my item had shipped to the store a week later made the 30 plus mile drive to pick up get to the store and was told my items were not there and couldn’t pick them up and that no one from the warehouse would bring them over because they had already been there once that day. Asked if I could go to warehouse and pick up and they said no. They don’t care about there customers at all. Canceled my order and will take my business else we’re. Total joke of a company to let a 1,000 plus order walk away!! Would of given zero stars but wasn’t an option !!!! Stay away !!”
