Delux Deco Ltd Reviews

Name: Delux Deco Ltd
Address: Unit 4 Windsor Trade Centre, Dedworth Rd, Windsor, Windsor and Maidenhead
Rating: 4.54

4.5 Rating 139 Reviews

91 %

of reviewers recommend Delux Deco Ltd

Company Reviews

Questions

Metrics

4.5

Based on 139 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone

Visit Website

Phone:

03331223378

Location:

Unit 4 Windsor Trade Centre,
Dedworth Rd,
Windsor
Windsor and Maidenhead
SL4 4LE

Write Your review

Tell us how Delux Deco Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Delux Deco Ltd 5 star review on 30th January 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice furniture but you'd better pray that you don't have an issue with anything as you'll then become embroiled in a spiral of doom as they do everything they can to wriggle out of being responsible.”

Helpful Report

Posted 3 years ago

“This was by far the worst customer service I have ever experienced. The long and short of it is as follows: We ordered the TIKs leather modular sofa in August of 2018 and received it in December of 2018. We liked it, but the stainless steel legs advertised were missing and instead it came with black resin legs that did not quite fit the sofa. We immediately called and they said they would send the correct ones. After almost a full year since ordering the sofa we just received the correct legs. This was after us having to chase them for every update and to actually have the correct legs. They refused to use a courier so the second set we received after waiting six months was yet another wrong set of legs. Because they would also get very angry at the poor reviews we posted, they threatened to never give us the correct legs if we did not take down the reviews, because they believed their contract was fulfilled by simply sending us any sofa. Finally we had to send an official letter before court claim and last week got the right legs, after much chasing from us, again. We had to fit them ourselves because no one contacted us to see if they ever arrived or when someone could come fit them. Please beware if you order from these people. It seems to be only good if you don't have any problems.”

Helpful Report

Posted 4 years ago

Hi Thanks for your review.

Posted 4 years ago

“Terrible service and not good quality! Would not recommend and not buy anything from this company again! Very disappointing.”

Helpful Report

Posted 5 years ago

Dear Customer, sorry to hear that your experience doesn't seem to be a satisfactory one. Please email support@deluxdeco.co.uk to let us know how we can help further. Sincerely Regards Delux Deco Ltd

Posted 5 years ago

Delux Deco Ltd is rated 4.5 based on 139 reviews