“Two payments of my 6mth subscription were taken at the beginning of October. Even though I have provided them with photographic evidence from my bank account showing the two payments, made/sent numerous calls/emails to their customer service team, I have still not received a refund. Very poor, avoid if possible!”
“Received an email advising a direct debit had been set up for THE WEEK magazine... No idea how you got my details but appears you must be billing someone else for what I'm received... Obviously there is a fraud/security issue within your company!! absolutely furious and want to know how my details were obtained!!”
“Complete sham - signed up but nothing ever was received. Called 3 times to resolve still no idea when my magazine may arrive. Total shambles and very poor customer service.”
“They put out promotions.
Accept your subscription.
Take your money as agreed.
Take more money, that was not agreed.
Don't send the promotional gift.
Pull the promotion, and cancel the subscription.
Make you fight tooth and nail to get your money back.
What a waste of my life.”
“I have just received and email saying I have subscribed to Viz magazine. I have never heard of Dennis publishing. I called them immediately and advised them I have not ordered anything so please cancel. they are now saying I need to call back in a couple of days once the order is on their system. I have contacted my bank also! This is a SCAM!!!I will try calling back in a couple of days to cancel again. How can people get away with this! just helping themselves to my money! the cheeky little sods!”
“Sent me an email thanking me for a order I never placed and telling me that I’d be paying £1 for a magazine I do not want. They have some kind of scam going on.”
“Never ordered anything,or set up account with you... but sent me your THE WEEK magazine... No idea how you got my details but appears you must be billing someone else for what I'm received... Obviously there is a fraud/security issue within your company!!”
“I ordered a years subscription for week junior to commence upon my grandsons birthday - July . I have so far given 3 different card details and still no magazine service (apart from when I asked some one to put their free copy in the post)
I have spoken to my bank who found it hilarious (not me). Decided that they are just hopelessly disorganised rather than fraudsters. Why turn down business!!!!!!!”
