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DENTAL DIRECT Reviews

4.7 Rating 7,390 Reviews
94 %
of reviewers recommend DENTAL DIRECT
Read DENTAL DIRECT Reviews
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Phone:

020 3982 3236

Email:

sales@dentaldirect.co.uk

Location:

56 Windermere Avenue
London
N3 3RA

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Very helpful and very efficient
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Posted 3 years ago
Enticed by the 10% off. Missed it be a few pennies. Offer was in small print. Overall sense of inflexibility
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Posted 3 years ago
Very quick and efficient service.
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Posted 3 years ago
Very quick delivery...good value for money. Will re-order when my stock runs out. Many thanks.
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Posted 3 years ago
I have shopped with Dental on numerous occasions and have always been happy with the service but on this occasion am not so happy. I am still waiting for my delivery after emailing twice to chase where the delivery is have had no response.
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Posted 3 years ago
Hi Susan, We are very sorry to hear that you have not yet received your order. Our records have been checked and we can see that your order was shipped on the 20th of September via Royal Mail 2nd Class post. This should have reached you by now. As this is not the case, we can only assume that your order has been lost during shipment by Royal Mail. In order to sort this out for you more quickly, please contact our customer service team on 020 3982 3236 where a member of our team can issue you with a refund or replacement. Thank you & once again we apologise for this, Dental Direct
Posted 3 years ago
Your products are good, as expected. But, I do find your site difficult yo navigate.
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Posted 3 years ago
Purchased some Pikster inter-dental brushes and they are just the job! Excellent service from DentalDirect too.
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Posted 3 years ago
The nice people at dental direct definiteyl know what excellent customer service looks like. Having ordered some supplies of night-guard cleaning tablets, the delivery went missing off our doorstep. The courier was EVRI (Hermes rebrand, say no more) Next time I saw their courier in our street, he accused me of taking in the parcel and seeking a second for free; "God is watching us all, so I know" he said! This really shocked me. And it is impossible to contact EVRI! So, I just phoned Dental Direct to let them know that they were using such a terrible company to deliver their products (I'm not alone, it's all over social media). To my surprise, a colleague at Dental Direct phoned back and offered to re-send the package. Not only that, as we were going to be away, she amended the delivery to another address where we were staying so we avoided the risk of a repeat experience. The staff at Dental Direct were so nice about this and trusting of me, in stark contrast to the awful experience at the hands of the Evri courier.
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Posted 3 years ago
Efficient service.
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Posted 3 years ago
Easy to order and pay. And items arrived promptly as always. Nice to have had a discount as a loyal customer.
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Posted 3 years ago
Ordered some floss picks, arrived quickly and they work a treat. Thank you!
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Posted 3 years ago
Good prices for bulk buys and excellent service and quality used this firm many times never had any problems at all
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Posted 3 years ago
Wide choice of products, easy to order, quick return/delivery. The products that I use are extremely good and I recommend them.
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Posted 3 years ago
My order was cancelled for some unknown reason and had to be reordered. Thank you for the 2nd order.
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Posted 3 years ago
Prompt delivery Good range of products
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Posted 3 years ago
Always reliable and have plenty of excellent quality Tepe's in stock unlike most retail outlets where I've struggled over the years to obtain the purple tepe unless purchasing from my dentist but they tend to be more expensive. Prompt delivery too. Highly Recommended.
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Posted 3 years ago
Simply the best better than all the rest.
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Posted 3 years ago
Order processed speedily. Thanks.
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Posted 3 years ago
I have purchased items several times from Dental Direct and always received first class Customer Service. Highly Recommended Thank You
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Posted 3 years ago
Goods not arrived after 2 weeks of waiting!
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Posted 3 years ago
DENTAL DIRECT is rated 4.7 based on 7,390 reviews