“
Depop customer service / seller support does not exist . If you have a problem expect to get no replies via email . I have an urgent issue to resolve and they will not communicate with me .
”
posted 1 week ago
- Mike
“
Hate this app. They deactivated my account without warning citing counterfeits. I don't sell counterfeits. Never have. Never will. No customer service support. Only bots. Worst selling platform ever.
”
posted 3 weeks ago
- Anonymous
“
I never received the handbag and when I contacted customer service they said I was SOL.
”
posted 1 month ago
- Anonymous
“
horrific customer service team who take ages to get back to you and solve a problem.
”
posted 3 months ago
- rory
“
Absolutely useless customer service making me loose £500 and will refuse to help me ignoring my emails, DO NOT SELL ON Depop
”
posted 5 months ago
- Riley
“
They closed my account without any warning for a silly reason. I have nearly 1000 positive feedbacks on other platforms and very happy with their service I get but Depop is just a scam! Avoid selling and buying. Depop has the most fake items compare to other platforms!!!
”
posted 9 months ago
- Anonymous
“
Terrible service
”
posted 1 year ago
- Anonymous
“
The only contact I had was through email, and I was passed around to about 4 or 5 different customer service individuals who call themselves “Team Depop”.
”
posted 1 year ago
- Alyssa Onyx
“
Crazy - customer service is close to non existent.
”
posted 1 year ago
- CC
“
DO NOT USE Depop!!! My item got lost using their postal service and they won't refund the amount.
Their customer service is atrocious and as they retain your funds until they feel like paying out, there's nothing you can do.
USE EBAY INSTEAD
”
posted 1 year ago
- Isobel
