Dexam Reviews

Name: Dexam
Rating: 4.82

4.8 Rating 1,141 Reviews

96 %

of reviewers recommend Dexam

4.8

Based on 1,141 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Email:

cs@dexam.co.uk

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Dexam 5 star review on 10th January 2018

Lena From Spain

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hassle free ordering and quick delivery”

Helpful Report

Posted 6 years ago

Hi Mr Watson Thank you for your five-star review. We were pleased to read that you were pleased with the high level of service you experienced when ordering from Dexam. At Dexam, we work hard to ensure that we offer a fast and reliable delivery service for our customers. Thank you again for your review and we hope to see you shopping at Dexam again. Many Thanks, Charlotte

Posted 6 years ago

“Bought a 2 cup tea cosy from a shop in Cromer, Norfolk. It fits perfectly and keeps the tea piping hot in the teapot. The quality is excellent and mine has chickens on! I am so pleased and am now looking to buy another one for when this needs washing. Very good value at £7.99.”

Helpful Report

Posted 6 years ago

Hi Susan Thank you for your five-star review. We were pleased to read that you are satisfied with the high quality of your new 2-cup tea cosy. At Dexam, we work hard to ensure that all our products are to the highest standard and at the most affordable price without compromising on quality. Thank you again for your review and we hope to see you shopping at Dexam again. Many Thanks, Charlotte

Posted 6 years ago

“excellent service. well wrapped parcel and kept informed of delivery progress”

Helpful Report

Posted 7 years ago

Hi. Thank you for your five-star review. We were pleased to read that you were pleased with the overall standard of service that you received. We are also pleased to hear that you were happy with the standard of packaging and our delivery service included with your purchase. Thank you again for your review and we hope to see you shopping online at Dexam again. Many Thanks, Charlotte

Posted 6 years ago

“After starting with what is called a trigger finger my wife struggled peeling her daily apple .your apple peeler served the purpose perfectly ,on occasions i the apple is a bit odd shaped it struggles but that is expected ,otherwise she is well happy .service with delivery first class ,she also managed a full peel in one go a couple of times ,her opinion being she peeled after apple has been in the fridge”

Helpful Report

Posted 7 years ago

Hi George Thank you for your five-star review. We were pleased to read that your wife is pleased with the apple peeler purchased from our website. We are also pleased to read that your wife was satisfied with the level of service and our delivery service that she received. Thank you again for your review and we hope to see you both shopping online at Dexam again in the future. Many Thanks, Charlotte

Posted 6 years ago

“john lewis also sales your product was Good prices for steel made mixing bowl, good quality, speedy delivery. I liked the environment friendly packing would always recommend to my other friends Thank you Dexam you are quality”

Helpful Report

Posted 7 years ago

Hi Gaurav Thank you for your five-star review. We were pleased to read that you were happy with the quality, delivery and overall service you received when shopping on our website. We were also pleased to read that you liked the environmentally friendly eco-chips that were included in your packaging. Thank you again for your review and we hope to see you shopping online at Dexam again. Many Thanks, Charlotte

Posted 7 years ago

“Great little product the little bean slicer we bought. Reasonably priced too.”

Helpful Report

Posted 7 years ago

Hi Ian Thank you for your five-star review. We were pleased to read that you were happy with your bean slicer that you purchased from our website. Thank you again for your review and we hope to see you shopping online at Dexam again. Many Thanks, Charlotte

Posted 7 years ago

“Everything arrived in perfect condition and on time. Excellent service. Before buying contacted Dexam via email with questions regarding certain items and they replied promptly.”

Helpful Report

Posted 7 years ago

Hi. Thank you for your five-star review. We were pleased to read that you we happy with the speed of delivery and the quality of service that you received. We were also pleased to read that our Customer Services were able to assist you with your questions about certain items. Thank you again for your review and we hope to see you shopping online at Dexam again. Many Thanks, Charlotte

Posted 7 years ago

“Les theieres 'London pottery' sont inegalables, mais tres difficiles a trouver à Paris”

Helpful Report

Posted 7 years ago

Hi. Thank you for your five-star review. We were pleased to read that you were happy with the quality of our London Pottery teapots and that our service meet with your expectations. Thank you again for your review and we hope to see you shopping online at Dexam again. Many Thanks, Charlotte

Posted 7 years ago

“Good prices ,speedy delivery. I liked the environment friendly packing chips( made of starch) and the fact that they have Sheffield made Knives.”

Helpful Report

Posted 7 years ago

Hi Brian. Thank you for your 5-star review. We were pleased to read that you were happy with the service that you received from Dexam. We work hard to maintain accurate pricing of our products without compromising on the quality and the level of service that they receive. We were also happy to read that you liked our eco-friendly packaging chips used to parcel your order. Thank you again for your glowing review and we hope to see you shopping online at Dexam again. Many Thanks, Charlotte

Posted 7 years ago

“I couldn't find an apron for an older girl (aged 9) anywhere, they were all either tiny and covered in princesses or part of school uniform sets. The one we have from Dexam is the right size (and adjustable), a good fun Scion print and is waterproof. It arrived in perfect condition and on time.”

Helpful Report

Posted 7 years ago

Hi Thank you for your 5- star review. We were pleased to read that you were happy with the quality of you Scion kids apron. At Dexam we work hard to ensure that we offer our customers the best service possible, this we hope to achieve by offering quality products and fast shipping at some of the most accurate prices around. Thank you again for your review and we hope to see you shopping online at Dexam again. Many Thanks, Charlotte

Posted 7 years ago

“Quick delivery! Awesome Charles Viancin silicone lids that go above and beyond original purpose. Prices reasonable and comparable. Website informative. A very happy consumer!”

Helpful Report

Posted 7 years ago

Hi Hannah Thank you for your positive review. We were pleased to read that you were happy with the speed of your delivery and the quality and practicality of our Charles Viancin lids. At Dexam, we work hard to maintain accurate and honest pricing without compromising on the quality of our products. Thank you again for your positive review and we hope to see you shopping online at Dexam again. Many Thanks, Charlotte

Posted 7 years ago

“Customer services were outstanding, helping me with an order and keeping me informed with its progress. The order arrived safely, well packed and secure and the products, including three personalised items, excellent and of a very, very high quality.”

Helpful Report

Posted 7 years ago

Hi, Thank you for your positive review. We were pleased to read that you were happy with your experience with our customer services but also that our packaging of your order met with your expectations. We were also happy to see that you were pleased with our personalisation service and the quality that you received. Thank you again for your positive review and we hope to see you shopping online at Dexam again. Many Thanks, Charlotte

Posted 7 years ago

“I bought the large butterfly travel mug and love it! So does my mother. I bought 3 more. One to have at work and 2 to give as presents. I will probably buy more for christmas presents.”

Helpful Report

Posted 7 years ago

Hi, Thank you for your glowing 5-star review. We were pleased to read that you loved your Just Add Colour Ceramic Mug and that you brought more as gifts for friends. Thank you again for your positive review and we hope to see you shopping online at Dexam again soon. Many Thanks, Charlotte

Posted 7 years ago

“try for (even) more competitive pricing...”

Helpful Report

Posted 7 years ago

Hi, Thank you for your review and for awarding us with four stars. We always try to achieve the very best value for our customers, without compromising on the quality of our products. Thank you again for your review and we hope to see you shopping online at Dexam again soon. Many Thanks, Charlotte

Posted 7 years ago

“Excellent products and service. My purchases arrived so quickly. Would definitely recommend Dexam. Loved the Eco-chips. Its nice to see a company that cares for the environment and wildlife. Will definitely use Dexam again.”

Helpful Report

Posted 7 years ago

Hi Brigene Thank you for your positive 5-star review. We were pleased to read that your order arrived quickly and that you were impressed with our eco-chips that were used to package your order. It was also nice to read that you would recommend Dexam. Thank you again for your positive review and we hope to see you shopping online at Dexam again soon. Many Thanks, Charlotte

Posted 7 years ago

“I brought pan soon as I started heating it made noise bang I found it cracked the pan was rubbish.”

Helpful Report

Posted 7 years ago

Hi Steven, We are really sorry to read that you have had this experience with our Chasseur crepe pan. We have been selling these crepe pans from the same French factory for over 20 years and very rarely get problems as they are built to the highest specifications. Please contact our customer services at cs@dexam.co.uk or on 01730 811888 and we will be happy to replace and award a small gift for the trouble that this has put you through. Thank you for your review and we hope to resolve this issue shortly. Many Thanks, Charlotte

Posted 7 years ago

“The website was easy to navigate with a true description of the article delivery came within the stated delivery time. In a nutshell straightforward and met my expectations”

Helpful Report

Posted 7 years ago

Hi Charles, Thank you for your 5-star review. We were pleased to read that the website was easy and enjoyable to use, but also that we met all your expectations. Thank you again for your review and we hope to see you shopping online at Dexam again soon. Many thanks, Charlotte

Posted 7 years ago

“I ordered some Scion kitchenware from Dexam and was very impressed with their service. The website was clear to understand and had great prices. My items arrived promptly and were well packed with "eco chips" that were bio-degradable. There was even a little note detailing how to get rid of them (with hot water or in compost). Nice to see a company selling quality products and who are looking after the environment. Would definitely order from them again!”

Helpful Report

Posted 7 years ago

Hi Tim, Thank you for your positive 5-star review. We were pleased to read that you enjoyed your Scion products and were impressed with our eco-chips that were used to package your order. It is also nice to know that you enjoyed the layout of our website. Thank you again for your review and we hope to see you shopping online at Dexam again soon. Many thanks, Charlotte

Posted 7 years ago

“The Colour your own travel mug that I ordered was loved by my Son’s teacher. It was great quality and arrived very quickly for the end of term.”

Helpful Report

Posted 7 years ago

Hi, Thank you for your 5 star review. We are pleased to read that your son's teacher loved the Colour Your Own travel mug that you ordered for them. It is also nice to know that you were happy with the quality of your order and that it arrived in good time. We hope to see you shopping online at Dexam again soon. Many thanks, Andy

Posted 7 years ago

“Super easy website and speedy delivery. Everything was packed really nicely and goods were great quality. Thank you”

Helpful Report

Posted 7 years ago

Hi Nicky, Thank you for your positive 5 star review. We are pleased to hear that you found using the website really easy and that you are happy with your purchase, how it was packed and how quickly it arrived! We look forward to seeing you again at Dexam very soon. Many thanks, Andy

Posted 7 years ago

Dexam is rated 4.8 based on 1,141 reviews