Dexam Reviews

Name: Dexam
Rating: 4.83

4.8 Rating 1,140 Reviews

96 %

of reviewers recommend Dexam

4.8

Based on 1,140 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Email:

cs@dexam.co.uk

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Dexam 5 star review on 10th January 2018

Lena From Spain

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use website, good products as described and delivered on time. Happy to buy and support a local Sussex company.”

Helpful Report

Posted 5 years ago

Hi there. Thank you for your 5-star review of your experience when shopping online at Dexam. We were pleased to read that you found our site easy to use and that your order met with your expectations and was delivered within the agreed time frame. We hope to see you shopping online at Dexam again in the future. Many Thanks,

Posted 5 years ago

“Very efficient - answered queries and delivered within the timescale. My future son in law was delighted with his apron- great quality !”

Helpful Report

Posted 5 years ago

Hi there. Thank you for taking the time to leave a review of your experience when shopping online at Dexam. We were pleased to read that you found the overall experience efficient and that our customer service team were able to assist with any queries that you had and that the apron was a welcomed gift by the recipient. We hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte

Posted 5 years ago

“Our proffesional wok arrived earlier than expected and is an excellent product which looks like it will last many years. great value for money. very very impressed with eco chips used in the packing. They look and feel just like polystyrene but are made of starch which is bio degradable and disappear with water... great work Dexam”

Helpful Report

Posted 5 years ago

Hi Chiara Thank you for taking the time to leave a review of your experience when purchasing a new wok from our website. We were pleased to read that our delivery service was fast and that it exceeded your expectations by arriving earlier than intended. We are also pleased that you appreciated our eco-chips, a key feature that more online retailers should incorporate into their packaging. Thank you again for leaving a review and we hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte

Posted 5 years ago

“Just what I wanted, and quick delivery really pleased ,thank you”

Helpful Report

Posted 5 years ago

Hi there. Thank you for taking the time to leave a review of your experience when shopping online at Dexam. We were pleased to read that you were able to get what you were searching for but also that our delivery service was fast and efficient. We hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte

Posted 5 years ago

“Great service”

Helpful Report

Posted 5 years ago

Hi Gill. Thank you for your 5-star review. We were pleased that the service you received was to your expectations and hope to see you shopping online again in the future. Many Thanks, Charlotte

Posted 5 years ago

“Good service, quick delivery and a very fair price for great quality!”

Helpful Report

Posted 5 years ago

Hi Steve Thank you for taking the time to leave a review of your experience when shopping online at Dexam. We were pleased to read that you found our service both quick and at a reasonable quality. We hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte

Posted 5 years ago

“The coffee pot I bought was exactly as described, good quality , and great colour. It arrived promptly and was well packaged”

Helpful Report

Posted 6 years ago

Hi A.H Thank you for taking the time to leave a review of your coffee pot that you purchased at Dexam. We were pleased to read that your order was as described, received in good condition and was well packaged. We hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte

Posted 5 years ago

“Delivery was super fast, packaging was excellent and is now contentedly composting. The wok I received has genuinely transformed my cooking (for the better): I am utterly delighted with it. The price was reasonable, too - especially given the excellent quality of the goods.”

Helpful Report

Posted 6 years ago

Hi Bernard Thank you for taking the time to leave a 5-star review of your experience when shopping online at Dexam. We were pleased to read that your delivery of your order was fast and efficient and that you were pleased to receive our eco-chips packaging your order. We strive to offer an exceptional service at a competitive price and are thrilled that you were satisfied with your overall experience and hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte

Posted 6 years ago

“Excellent products designed for those wanting to help to save the planet. Products were dispatched very quickly and well packaged.”

Helpful Report

Posted 6 years ago

Hi Val. Thank you for taking the time to leave a review of your experience when shopping online at Dexam. We were pleased to read that you were satisfied with our collection of environmentally friendly products and that you found our service quick and efficient. We hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte

Posted 6 years ago

“A happy customer! I've just added to the few Dexam enamel espresso cups which I bought from a local supplier several years ago, and which are always much admired on picnics. Delighted to find more from Dexam themselves. These little mugs are a really good, picnic-proof design, plus they look fantastic. Good value, quick delivery. Perfect.”

Helpful Report

Posted 6 years ago

Hi Kate. Thank you for taking the time to leave a review of your experience when shopping online at Dexam. We are pleased to read that you enjoy your Dexam enamelled mugs, getting many compliments at picnics. We hope to see you shopping online at Dexam and hope you have many happy picnics ahead of you! Many Thanks, Charlotte

Posted 6 years ago

“Excellent products and service”

Helpful Report

Posted 6 years ago

Hi Andy. Thank you for taking the time to leave a review of your experience shopping online at Dexam. We were pleased to read that you were satisfied with both the service and quality of products on offer and hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte

Posted 6 years ago

“Flamenco Cafetiere Cosy in Grey, and also Lemon. Delivered in time as listed, excellent quality, value and service. Many thanks.”

Helpful Report

Posted 6 years ago

Hi there. Thank you for taking the time to leave a review of your experience online at Dexam. We are pleased to read that your Flamenco Cafetière Cosy was delivered on time and at an excellent quality. We are also pleased that you viewed our service to be of good value and hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte

Posted 6 years ago

“Ordered the best tea towels EVER from Dexam called Love Colour true black. Website is easy to navigate, customer service is great and delivery is speedy. Couldn't ask for anything more!”

Helpful Report

Posted 6 years ago

Hi Martin Thank you for your 5-star review. We were pleased to read that you were satisfied with your order from Dexam. It was also nice to read that you found our overall service fast and to a high standard and hope you enjoy your tea towels from our Love Colour range for years to come. We hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte

Posted 6 years ago

“The price, quality and delivery were all excellent. Its a nice change when shopping online for everything to go well. Thank you.”

Helpful Report

Posted 6 years ago

Hi Lu Thank you for taking the time to leave a review of your experience when shopping online at Dexam. We were pleased to read that you were satisfied with the price, quality and delivery service that you received. We hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte

Posted 6 years ago

“Lovely products, good prices and excellent customer service. Plus very speedy delivery. Thank you!”

Helpful Report

Posted 6 years ago

Hi there. Thank you for taking the time to leave a review of your experience when shopping online at Dexam. We were pleased to read that you were satisfied with the range of products and prices that we offer and that our delivery service was fast and efficient. We hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte

Posted 6 years ago

“Very happy with the slice and dice cleaver. It is just the right weight and size. Delivery was quick too.”

Helpful Report

Posted 6 years ago

Hi there. Thank you for taking the time to leave a review of your experience when shopping online at Dexam. We are pleased to read that you are satisfied with your slice and dice cleaver and that our delivery service was quick and meet with your expectations. We hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte

Posted 6 years ago

“Delivery was quick and the quality of the goods was excellent”

Helpful Report

Posted 6 years ago

Hi Jill Thank you for your 5-star review. We are pleased to read that your order meets with your expectations and that our delivery service was fast and efficient. We hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte

Posted 6 years ago

“Ten out of ten. Very pleased with everything! Made a mistake with my order, forgot to add something..called for help and friendly and efficient Michelle sorted it for me! Thanks Michelle! Great products...wok,cleaver,spatular etc....well pleased. Will be back and all my best wishes to you and your company. John”

Helpful Report

Posted 6 years ago

Hi John in France Thank you for taking the time to leave a review of your experience when shopping online at Dexam. We were pleased to read that Michelle was able to sort out your problem and that your order met with your expectations. We hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte

Posted 6 years ago

“My order arrived within 3 days of placing it, which is faster than from any other supplier I have dealt with. We have already started to use the wok, and it is definitely good quality. I would use this supplier again.”

Helpful Report

Posted 6 years ago

Hi Bonnie Thank you for your 5-star review. We were pleased to read that your order arrived swiftly, exceeding your expectation and that your ordered wok met your high standards. We hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte

Posted 6 years ago

“Great service.”

Helpful Report

Posted 6 years ago

Hi there. Thank you for taking the time to leave a review of your experience when shopping online at Dexam. We hope to see you shopping online with us again in the future. Many Thanks, Charlotte

Posted 6 years ago

Dexam is rated 4.8 based on 1,140 reviews