Dexam Reviews

Name: Dexam
Rating: 4.83

4.8 Rating 1,140 Reviews

96 %

of reviewers recommend Dexam

4.8

Based on 1,140 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Email:

cs@dexam.co.uk

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Dexam 5 star review on 10th January 2018

Lena From Spain

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We had been looking everywhere for a small two cup filter teapot and so when we found them we ordered two! They arrived on time and in perfect condition. Big thumbs up for the biodegradeable packaging. Thank you!”

Helpful Report

Posted 6 years ago

Hi Bettina Thank you for your 5-star review. We were pleased to read that you were able to find the two-cup filtered teapot that you have been looking for here at Dexam. We are also pleased that your order arrived swiftly and was well packaged. We hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte

Posted 6 years ago

“Got myself a very fine little thing, thanks.”

Helpful Report

Posted 6 years ago

Hi Epost Thank you for taking the time to leave a review of your experience when shopping online at Dexam. We were pleased to read that you were satisfied with your order and hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte

Posted 6 years ago

“Web site easy to use products arrived within the timescale advised. Well packaged with bio degradable products”

Helpful Report

Posted 6 years ago

Hi Sharon Thank you for your 5-star review. We were pleased to read that you found our site easy to navigate and that your order arrived quickly and was well packaged. We are also pleased to read that you enjoyed our environmentally friendly eco chips, a feature that we are particularly proud of. We hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte

Posted 6 years ago

“The product was as expected. The order was promptly delivered and well packaged. I would recommend Dexam and would not hesitate to use them again.”

Helpful Report

Posted 6 years ago

Hi Alan Thank you for taking the time to leave a review of your experience when shopping online at Dexam. We were pleased to read that you order arrived quickly and was well packaged. We hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte

Posted 6 years ago

“Great product quality and value. It arrived by post at the time promised and very well wrapped. Thank you.”

Helpful Report

Posted 6 years ago

Hi there. Thank you for your 5-star review of your experience when shopping online at Dexam. We were pleased to read that your order was of a high quality and that it arrived swiftly and well packaged. We hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte

Posted 6 years ago

Hi there. Thank you for your review. We were pleased to read that you found your order to be of an exceptional quality and value and that it arrived within the expected delivery time. We hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte

Posted 6 years ago

“I had a good experience. The site is easy to use. The order I placed was delivered quickly and was well packaged.”

Helpful Report

Posted 6 years ago

Hi there. Thank you for taking the time to leave a review of your experience when shopping online at Dexam. We were pleased to read that you enjoyed your shopping experience when shopping at Dexam and that the site was easy to navigate. We are also pleased to read that your order arrived swiftly and well packaged and hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte

Posted 6 years ago

Hi there. Thank you for your 5-star review. We were pleased to read that your overall experience when shopping online at Dexam was positive and that your order arrived quickly and in good condition. We hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte

Posted 6 years ago

“It was easy to place an order & my items arrived in just a few days.”

Helpful Report

Posted 6 years ago

Hi Sue. Thank you for taking the time to leave a review of your experience when shopping online at Dexam. We were pleased to read that you found ordering online simple and easy and that your order arrived swiftly after ordering. We hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte

Posted 6 years ago

“Bought item as gift already bought myself and consistently good condition and value. Well packaged.”

Helpful Report

Posted 6 years ago

Hi June Thank you for taking the time to leave a 5-star review of your experience when shopping online at Dexam. We were pleased to read that your order arrived well packaged and in good condition. We hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte

Posted 6 years ago

“Had been looking for a waterproof pinny for a while . Found one here and very nice quality. Good Length as well. Straps really strong.”

Helpful Report

Posted 6 years ago

Hi TD Thank you for taking the time to leave a 5-star review of your experience when shopping online at Dexam. We were pleased to read that you managed to find yourself a waterproof apron on our website and that it met with your expectations when delivered. We hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte

Posted 6 years ago

“Good customer service, items were well packaged and promptly delivered. Order is a gift which I am sure will be much appreciated for it's quality and provide many years of use.”

Helpful Report

Posted 6 years ago

Hi JC Thank you for taking the time to leave a review of your experience when shopping online at Dexam. We were pleased to read that you found our delivery service to be speedy and efficient, as well as your products to be well packaged. We hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte

Posted 6 years ago

“Just what I wanted Thank you”

Helpful Report

Posted 6 years ago

Hi Helena Thank you for taking the time to leave a review of your experience when shopping online at Dexam. We are pleased that your overall experience was enjoyable, and we hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte

Posted 6 years ago

“Great service! Ordered Sunday, delivered Tuesday and a cheeky little 20% off for signing up”

Helpful Report

Posted 6 years ago

Hi Thank you for taking the time to leave a review of your experience when shopping online at Dexam. We were pleased to read that your order arrived quickly and that you appreciated our 20% signup discount. We hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte

Posted 6 years ago

“Excellent solution to the plastic bags for veg at the supermarket.”

Helpful Report

Posted 6 years ago

Hi Thank you for your 5-star review. We were pleased to read that you were pleased with your reusable fruit and vegetable bags, perfect for an environmentally friendly food shop. We hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte

Posted 6 years ago

“My Sistema Ultra containers were delivered quickly and were well packaged. I was very happy to see that the packaging was biodegradable. The bonus was free p&p. Great!”

Helpful Report

Posted 6 years ago

Hi Barbie. Thank you for taking the time to leave a 5-star review of your experience when shopping online at Dexam. We were pleased to read that your Sistema Ultra containers were delivered quickly and well packaged. We are also pleased that you appreciate our biodegradable packing chips, a simple and effective way to reduce your plastic waste. We hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte

Posted 6 years ago

“product as described driver couldn't find us but Dexam customer service was really helpful”

Helpful Report

Posted 6 years ago

Hi Thank you for 5- star review. We were pleased to read that during your experience, our Customer Service team were helpful in sorting your delivery issue. Always striving for the highest results, our Customer Service team will be pleased to read that they were able to help. We hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte

Posted 6 years ago

“I love the enamel products I bought. Very good quality. Excellently packed without over packing. Fast delivery. It did come by Royal Mail and as I was out I had to make a 3/4 hour round trip to collect it. Eliz.”

Helpful Report

Posted 6 years ago

Hi Eliz Thank you for taking the time to leave a review of your experience when shopping online at Dexam. We were pleased to read that you loved your enamelled products and found them to be of a high standard and well packed. It is also enjoyable to read that you found our delivery service speedy and efficient, for future reference, we advise you to use our Express UK Delivery service that allows you to track the progress of your order. We hope to see you shopping online at Dexam in the future. Many Thanks, Charlotte

Posted 6 years ago

“Very pleased with the prompt service. Everything arrived as ordered and I was kept informed of the one thing that wasn't available but it actually arrived quickly afterwards. I am delighted with the quality of the aprons and tea towels - please produce more in different colours!”

Helpful Report

Posted 6 years ago

Hi Emma. Thank you for taking the time to leave a review of your experience when shopping online at Dexam. We were pleased to read that you were satisfied with our delivery service and the updates you received in regards to your order. We were also delighted to read that you were pleased with the quality of your ordered aprons and tea towels. We hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte

Posted 6 years ago

“Our enamel coffee pot arrived promptly and well packed. It is of a very high quality and very competitively price. We are delighted and will certainly buy from Dexam in the future”

Helpful Report

Posted 6 years ago

Hi Allan. Thank you for taking the time to leave a review of your experience when shopping online at Dexam. We were pleased to read that your enamelled coffee pot arrived promptly and was well packaged. We were also delighted to read that you found our prices to be competitively marked and that you would shop again at Dexam. Many Thanks, Charlotte

Posted 6 years ago

“I purchased 4 casserole and 2 frying pans. Great quality. They all arrived very well packed and quickly. No need to return anything. I will be buying more directly from Dexam.”

Helpful Report

Posted 6 years ago

Hi Steven Thank you for taking the time to leave a review of your experience when shopping online at Dexam. We were pleased to read that you were satisfied with your order and that they meet with your expectations. We are also pleased to read that they arrived quickly and well packed. We hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte

Posted 6 years ago

“wonderful teapot Fast shipping to France very safe packaging”

Helpful Report

Posted 6 years ago

Hi Girod Thank you for taking the time to leave a review of your experience when shopping online at Dexam. We were pleased to read that you are satisfied with the quality of your teapot, but also that the packaging and delivery to France was fast. We hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte

Posted 6 years ago

Dexam is rated 4.8 based on 1,140 reviews