Dexam Reviews

Name: Dexam
Rating: 4.83

4.8 Rating 1,140 Reviews

96 %

of reviewers recommend Dexam

4.8

Based on 1,140 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Email:

cs@dexam.co.uk

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Dexam 5 star review on 10th January 2018

Lena From Spain

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am deleighted with the coffee pot warmer, it's nicely made and does the trick. I just wish you made more than one size so that bigger coffee pots could be accommodated.”

Helpful Report

Posted 6 years ago

Hi Lynn. Thank you for taking the time to leave us a 5-star review. We are delighted to read that you are happy with your cafetière cosy and that it keeps your coffee warmer for longer! We will pass your comments on about the wish for more variety and more sizes when it comes to cafetière cosies. Thank you again for your review and we hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte

Posted 6 years ago

“Good prompt service. Would use this company again.”

Helpful Report

Posted 6 years ago

Hi there. Thank you for taking the time to leave a review of your experience when shopping online at Dexam. We were pleased to read that you were satisfied with the speed of the service and that you would use Dexam again. We hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte

Posted 6 years ago

“Product arrived prompt and secure, it was a great price and on this note I would definitely use Dean again.”

Helpful Report

Posted 6 years ago

Hi Ian. Thank you for taking the time to leave a review of your experience when shopping online at Dexam. We were pleased to read that you had a satisfactory experience when shopping online at Dexam and that you were happy with the quality and price that you received. Thank you again and we hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte

Posted 6 years ago

“Good fast service”

Helpful Report

Posted 6 years ago

Hi Ian. Thank you for your 5-star review of Dexam. We were pleased to read that you found the overall service that you experienced when shopping online at Dexam to be satisfactory. We hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte

Posted 6 years ago

“Lots of lovely things at very reasonable prices. I had a query, and Michelle got back to me immediately. Good customer service, too. Have just made my second order, so I know that items arrive nicely-packed and promptly. Will look here first if I need something new for the house.”

Helpful Report

Posted 6 years ago

Hi Katie. Thank you for taking the time to leave a 5-star review of your experience when shopping online at Dexam. We were pleased to read that you found our prices reasonable and that Michelle from our customer service team was able to quickly and effectively assist you with your query. Thank you again for your review and we hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte

Posted 6 years ago

“First time I have used this company . Quick delivery, good price, and excellent product. Would use again.”

Helpful Report

Posted 6 years ago

Hi Dennis, Thank you for taking the time to leave a review of your experience when shopping online at Dexam. We were pleased to read that you were satisfied with the speed of delivery, quality and price of your order and that you would use Dexam again. Thank you again for your review and we hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte

Posted 6 years ago

“Such swift delivery and beautiful goods”

Helpful Report

Posted 6 years ago

Hi Fido Thank you for taking the time to leave a review of your experience when shopping online at Dexam. We were pleased to read that you were satisfied with both the speed and quality of your ordered products. Thank you again and we hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte

Posted 6 years ago

“Excellent product. Great quality. Delivery was prompt.”

Helpful Report

Posted 6 years ago

Hi there Thank you for your 5-star review. We were pleased to read that you were satisfied with the quality of both your ordered product and the overall service that you received. We hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte

Posted 6 years ago

“Speed of service. Courteous service. Quality product.”

Helpful Report

Posted 6 years ago

Hi there. Thank you for taking the time to leave a review of your experience when shopping online at Dexam. We were pleased to read that you found the speed and overall service that your received at Dexam to meet with your expectations. Thank you again for leaving a review and we hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte

Posted 6 years ago

“Good value, prompt service with item purchased exactly as described. Well pleased with all aspects of the order.”

Helpful Report

Posted 6 years ago

Hi Eric Thank you for taking the time to leave a review of your experience when shopping online at Dexam. We were pleased to read that you were happy with the value, service and quality of your order. Thank you again for your review and we hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte

Posted 6 years ago

“excellant service ordered wok and i love it well priced too”

Helpful Report

Posted 6 years ago

Hi Liz. Thank you for taking the time to leave a review of your experience when shopping online at Dexam. We were pleased to read that you were satisfied with the quality of your ordered wok and of the price that you paid. We work hard to ensure that all our customers receive a premium service. Thank you again for your review and we hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte

Posted 6 years ago

“Product quility good and attractively priced. Efficient dispatch and delivery”

Helpful Report

Posted 6 years ago

Hi there. Thank you for taking the time to leave a review of your experience when shopping online at Dexam. We were pleased to read that you were satisfied with the quality and price of your order, but also that our delivery was fast. Thank you again for your review and we hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte

Posted 6 years ago

“great product and service”

Helpful Report

Posted 6 years ago

Hi there. Thank you for taking the time to leave a 5-star review of your experience when shopping online at Dexam. We were pleased to read that you were satisfied with the quality of product and service that you received. Thank you again and we hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte

Posted 6 years ago

“Excellent service and follow up. I will recommend Dexam to my friends”

Helpful Report

Posted 6 years ago

Hi Gerald. Thank you for taking the time to leave a review of your experience when shopping online at Dexam. We were pleased to read that the service you received meet with your expectations but also that you will recommend us to friends. We hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte

Posted 6 years ago

“The service is as good as all the reviews I looked at . Brilliant!!!!”

Helpful Report

Posted 6 years ago

Hi Monty Thank you for your five-star review. We were pleased to read that you were satisfied with the service that you received when shopping online at Dexam. We hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte

Posted 6 years ago

“This was bought as a birthday present and the recipient is delighted with her apron.”

Helpful Report

Posted 6 years ago

Hi Chris. Thank you for taking the time to leave a review of your experience when shopping online at Dexam. We were pleased to read that the recipient enjoyed her apron and we hope she creates many memories with her apron. We hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte

Posted 6 years ago

“We wanted to try a spiralizer without too much outlay. This product is absolutely what we required and the service was excellent.”

Helpful Report

Posted 6 years ago

Hi Bernard Thank you for your five-star review. We were pleased to read that you were satisfied with the quality of your spiralizer and the overall service that you received when shopping online at Dexam. Thank you again for your review and we hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte

Posted 6 years ago

“Good service all round Very pleased with my first order”

Helpful Report

Posted 6 years ago

Hi there. Thank you for taking the time to leave a 5-star review of your experience when shopping online at Dexam. We were pleased to read that you were pleased with your first experience shopping at Dexam and hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte

Posted 6 years ago

“Fantastic transaction, prompt delivery and excellent wok. Top quality carbon steel, unlike some other woks it does not bend or warp. Superb quality non stick - so far. Very happy with this product and 2 year warranty inspires further confidence in my purchase.”

Helpful Report

Posted 6 years ago

Hi there Thank you for your order. We were pleased to read that you enjoyed your overall experience when shopping online at Dexam, finding it both quick and simple to use. We are also pleased to read that you are satisfied with the quality and design of our woks which we are incredibly proud of. We hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte

Posted 6 years ago

“Fast delivery to germany, pefectly protected against damages! Thank you!”

Helpful Report

Posted 6 years ago

Hi there, Thank you for taking the time to leave a 5-star review of your experience when shopping online at Dexam. We were pleased to read that you received your order quickly to Germany, but also that your order was well packaged. We hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte

Posted 6 years ago

Dexam is rated 4.8 based on 1,140 reviews